Ooma Office vs PatientEngine

Make and receive calls from anywhere as if you’re in the office. Ooma Office mobile app is a calling app that works like a hard-wired business phone. Use features like a virtual receptionist, extension dialing, conferencing, and music-on-hold. You can also manage voicemails and transfer calls to other extensions. BE PROFESSIONAL Calls made using the app show your Ooma Office phone number so people will know that you’re calling for work. NEVER MISS A CALL The Ooma Office mobile app can be set up to ring whenever someone dials your Ooma Office number or extension. ACCESS YOUR ACCOUNT Check voicemail and update your account preferences from the app. KEEP CONNECTED ON THE GO Easily transfer calls to another extension, to your work voicemail, or to a coworker’s voicemail. TALK ON WI-FI Make and receive calls when you are connected to Wi-Fi. No cellular service required. This even works when you’re traveling abroad so you can avoid expensive roaming charges. HAVE A QUESTION? We are happy to hear your feedback or help you solve any Ooma Office issues. Email us at mobile-feedback@ooma.com for feedback on the app or call us at 888-711-6662 for customer support. ***** IMPORTANT NOTICES - PLEASE READ ***** Use of the Ooma Office application requires iOS version 11.0 or later and an Ooma Office account. If you do not have an Ooma Office account, you WILL NOT be able to use the application. This app is not compatible with the Ooma Telo or Ooma Hub. Be aware that some mobile network operators prohibit or restrict the use of VoIP (Voice over Internet Protocol) over their network. They may prohibit the use of VoIP over their network or impose additional fees and/or charges when using VoIP over their network. By using Ooma Office over 3G/4G/LTE, you agree to familiarize yourself with and abide by any restrictions your cellular carrier imposes and agree that Ooma will not be held liable for any charges, fees or liability imposed by your carrier for using Ooma Office over their 3G/4G/LTE network.

Schedule Patients, on Demand. In todays world no one is is picking up the phone. Yet, “90% of people read a text message within the first 3 minutes” and 89% of your patients prefer them to phone calls and emails. So the next time your friend tells you they’re “just seeing this now” a day later, they’re lying. Take our word for it. We make texting easy, including enabling your current business phone number to text patients. With PatientEngine, you’ll be able to: Automatically follow up with leads via text, email, live call transfers, voicemail drops and Facebook messenger Create campaigns to bring back past patients Convert leads into patients Build Google reviews from satisfied customers Schedule and confirm appointments Save Time & Money Still making phone calls to confirm appointments or reach out to new customers? Today, phone calls are inefficient, and worse, ineffective. PatientEngine allows you and your patients to quickly exchange messages, without having to wait for a time when both parties are free. PatientEngine clients quickly see upwards of 50% time savings per staff member when using text vs the phone. Manage and Automate Your Lead Pipeline Tired of using messy spreadsheets to track all your leads? Or even worse you don’t know which lead came from which source and what part of the customer journey they’re in? Use our drag and drop, visual pipeline management tool to easily see what stage of the customer journey your leads are in, what source they came from as well as be able to automate follow up messages based on what stage they’re in! Calendar to Manage and Auto Book your Leads and Patients No longer do you have to chase leads to book their appointment. Now you can use our native calendar widget to have leads book themselves through your advertising campaigns and/or place it on your website so you can book more appointments from your website visitors. All of the confirmation and reminder messaging can now be completed automated and you can even create a voicemail reminder. This alone will drastically reduce your no show rates while simultaneously saving your staff hours per week of chasing and remind patients about their appointments!