Comparison

ViCare vs NEA SMART 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ViCare

Control your home heating system remotely with this app. Adjust temperatures, set schedules, and monitor system status for comfort and energy savings. Receive alerts and manage basic functions from your smartphone.

Highlights
  • Remote heating system control
  • Set preferred room temperatures
  • Create daily heating schedules
  • Monitor system status
  • Energy cost savings
  • Holiday program settings
Features
Read full description

ViCare - the best way to connect to your Viessmann heating system. New possibilities to control your heating system via the internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive. Feel secure Warmth and reassurance in one ● In one view, get an instant check if everything is in order Save costs Set your preferred room temperature and save money when you’re away from home ● Simple, convenient operation of your heating system ● Store daily schedules and automatically save energy costs ● Set basic functions at the touch of a button on your smartphone Core functions (depending on heating system): ● Displaying the status of your heating ● Capability to set up the most important functions of your heating system ● Store your daily routine to automatically save energy costs ● View outside temperature history ● Shortcuts e.g.: I want hot water or I’m away ● Holiday program Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Comments or feedback? Share your thoughts with us and other users in our Viessmann Community! https://www.viessmann-community.com/ ____________ Important: The ViCare app can be used in conjunction with an internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface. Functions available in ViCare are depending on functions available on boiler itself. ____________ Terms of use: https://climate-solutions.com/vicare/terms-of-use/US/en.html

About

NEA SMART 2.0

Control your home's indoor climate remotely for enhanced comfort and energy savings. This app offers intelligent scheduling, room-specific temperature adjustments, and smart features like window open detection and weather-based predictions.

Highlights
  • Individual room temperature control
  • Smart schedules
  • Insights & Statistics
  • Quick actions
  • Window open detection
  • Predictive temperature adjustment
  • Location based control
Features
Read full description

NEA SMART 2.0 is a smart connected indoor climate solution increasing home comfort. NEA SMART 2.0 companion app enables heating and cooling control by smart features in the most convenient and effective way. Intelligent. Anytime. Anywhere. Key Features: ▪ Individual room temperature control ▪ Smart schedules ▪ Insights & Statistics ▪ Quick actions (e.g. home/away, party, holiday) ▪ Window open detection ▪ Predictive temperature adjustment based on local weather information ▪ Location based control (Geofencing) ▪ Voice Control (Alexa) ▪ Notifications ▪ Remote support ▪ Installer/Expert Mode (in depth settings)

Screenshots

ViCare4 screens
NEA SMART 2.04 screens

Verdict

The call

The clearest difference is in-app purchases: NEA SMART 2.0 at none against ViCare's 2. NEA SMART 2.0 also leads on iOS requirement (14.0 vs 16.0). ViCare's advantage is update cadence (every 9 days vs every 3 months) and review sentiment (41% vs 15%). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. ViCare sells 2 in-app purchases, starting at $3.99 per month. NEA SMART 2.0 asks for nothing beyond the download.

UpkeepUpdate frequency

ViCare ships an update every 9 days, NEA SMART 2.0 every 3 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
ViCare versus NEA SMART 2.0: the parameters behind the verdict, then further details
ParameterViCareNEA SMART 2.0
PriceFreeFree
Rating4.5 (1.3K ratings) — better—
Positive reviews40.7% of reviews — better14.7% of reviews
Number of ratings1.3K — better—
Update frequencyEvery 9 days — betterEvery 3 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.014.0 — better
Further details — not scored
Size727 MB46 MB
Age rating4+4+
DeveloperViessmann IT Service GmbHREHAU AG + Co

Customer experience

ViCare

All ratings1,320 ratings
Positive88.7%
Neutral4.0%
Negative7.3%
Written reviews756 reviews
Positive40.7%
Neutral11.8%
Negative47.5%

NEA SMART 2.0

Written reviews34 reviews
Positive14.7%
Neutral5.9%
Negative79.4%

Bugs and requests

ViCare

Reported bugs

4 issues
  • App fails to load or gets stuck on loading screen
  • Settings changes not syncing properly with boiler
  • Incorrect time zone and DST adjustments
  • Frequent loss of connectivity to boiler

Requested features

4 requests
  • Add a simple 'boost' or 'quick on' heating mode
  • Provide more granular control over heating and hot water schedules
  • Enable integration with smart home platforms like Alexa or HomeKit
  • Improve data visualization and historical energy usage tracking

NEA SMART 2.0

Not enough reviews yet to summarise bugs or requests.

In-app purchases

2 purchases

ViCare

Subscriptions2
  • Monthly1 Month trial$3.991 Month
  • Yearly1 Month trial$33.991 Year
None

NEA SMART 2.0

No in-app purchases

Questions

Is ViCare free?
ViCare is free to download, with in-app purchases available.
Is NEA SMART 2.0 free?
NEA SMART 2.0 is free to download, with no in-app purchases.
Do ViCare or NEA SMART 2.0 have ads?
Neither ViCare nor NEA SMART 2.0 shows ads.
Which is updated more often, ViCare or NEA SMART 2.0?
ViCare ships an update every 9 days, and NEA SMART 2.0 every 3 months. Most recently, ViCare was updated on November 1, 2026 and NEA SMART 2.0 on October 24, 2026.

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