Symplast Practice vs PatientNow Go

Symplast empowers your Aesthetic Practice with a groundbreaking, mobile-first platform that runs your entire plastic surgery practice or med spa from anywhere in the world...all on your iOS devices. Symplast was developed by a plastic surgeon to be a simple, intuitive ecosystem specifically for cash-only and cash-primary aesthetic practices. Our end-to-end cloud software features one complete solution that automates your practice management; simplifies your clinical workflows; and extends your patient lifecycle. Reject ‘the way it’s always been done’ and embrace ‘the way it’s never been done’. Use smart technology, Artificial Intelligence, Predictive Analysis and Automation to transform your business.

PatientNow Go makes it easy for aesthetic and medical practices to take secure, in-person card payments from anywhere in the clinic—right from an iPhone. The app connects to a supported card reader to accept EMV chip, contactless (tap), and magstripe payments, then instantly confirms approval or decline and emails a receipt. Designed for speed at the front desk or in-room checkout, PatientNow Go integrates with your PatientNow environment so teams can charge the correct amount, capture receipts, and return to the day’s schedule with minimal taps. Key Features • Fast in-person checkout: Enter or receive the amount from your workflow, then accept payment via tap, insert, or swipe on a supported reader. • Clear payment flow: Purpose-built screens for Accept Payment, Processing, Approved, and Declined keep staff and patients informed at every step. • Email receipts: Send a branded receipt to the patient’s email directly from the approval screen. • Role-based access: Only authorized staff can take payments; actions are guided and consistent. • Reliable connectivity: Helpful prompts guide staff to reconnect the reader or network if needed. • Accessibility: Supports large text, VoiceOver/screen readers, and high-contrast requirements. Security & Compliance • No card data stored on the device: Sensitive information is never written to the app or device storage. • PCI-conscious design: Only non-sensitive fields are displayed and logged; PAN/CVV are never logged. • Audit-ready: Minimal operational events are recorded to help your clinic resolve issues and verify outcomes. Works With • PatientNow (Envision) accounts with Payments enabled. • Supported card readers (e.g., Moby 5500) via Bluetooth. • Standard business internet or cellular data. What Staff Can Do • Collect in-person payments quickly at checkout or in-room. • See immediate Approved or Declined status with reason codes when available. • Email a receipt to the patient without leaving the flow. • Return to the day’s worklist in a single tap. Designed for Clinics • Streamlined for front-of-house speed and back-office accuracy. • Consistent UI across screens so training is minimal. • Built for busy teams—clear CTAs, sensible defaults, and informative messages. Requirements • Active PatientNow Payments account and merchant processing credentials. • PatientNow user permissions to accept payments. • Bluetooth enabled for reader pairing. • iOS device running a supported OS version. Availability and hardware compatibility may vary by region and processor program. Support Need help with setup, readers, or credentials? Contact PatientNow Support or your implementation specialist.