Crunchtime Counter vs Workpulse Desk

Counter makes taking inventory fast, easy, and fun! Forget what you know about inventories - with Counter you save time and money, all while securely maintaining perpetual inventories. Count simultaneously with your team, online or offline. With voice-to-text, a barcode scanner, and a built-in calculator, Counter takes inventories to the next level! Just enter your Crunchtime Net-Chef™ URL on the app’s configuration screen and get right to work using your existing Net-Chef credentials. Claim. Count. Save. Sync. That's Counter from Crunchtime. NOTE: This app is intended for use with the Crunchtime core suite and requires additional licensing. Support is dependent on the use of the most recent mobile app version. Specific features and functions within the app may not be enabled at the administrator's discretion. Please contact your Crunchtime administrator with any questions.

The Desk App is a facilities and equipment maintenance solution which is part of the Workpulse Operations Excellence Platform. Unplanned maintenance and emergency repairs often cost businesses over $400,000 every year. The reactive approach to maintenance leads to excessive downtime, expensive emergency service costs, and negative impact on the reputation of the business. With the Desk app, you can manage tickets for all reported maintenance issues in real time and ensure that the resolution is done on time. The app provides a hybrid approach to maintenance with cost saving elements of preventative maintenance, and the agility of reactive maintenance. Based on the foundations of the popular Workpulse Task app, the desk app connects maintenance service providers with businesses through an intuitive mobile platform. Key Features: - Easy Ticket Management With the desk app, it is very easy to report facility and equipment maintenance issues. The details can be filled using a simple form and all activities related to the ticket can be tracked. - Visual Supportive Evidence for Each Ticket All tickets have the option of uploading image, video (less than 2 MB), or a PDF document as a supportive evidence for the issue. Users can attach either a video and a PDF, or an image and a PDF with each ticket. - Service Board Management The Desk app allows service boards to be created. Users can either subscribe to a service board or publish their own service board. Subscriptions have to be approved by the service board admin before the services are accessible to the subscriber. Services can be classified into categories and sub-categories in the service board. - Real Time Monitoring & Reporting The Desk App provides real time monitoring and reporting for all tickets in the system. The summary as well as details of the tickets can be viewed on the dashboard. Permission based access ensures that only relevant tickets are shown to the users. In case any ticket is pending or cannot be completed by a vendor, it can be reassigned in the app. The vendor can also create a ticket on behalf of the customer for fixing any maintenance related issue.