Workpulse Desk vs Crunchtime Inventory

The Desk App is a facilities and equipment maintenance solution which is part of the Workpulse Operations Excellence Platform. Unplanned maintenance and emergency repairs often cost businesses over $400,000 every year. The reactive approach to maintenance leads to excessive downtime, expensive emergency service costs, and negative impact on the reputation of the business. With the Desk app, you can manage tickets for all reported maintenance issues in real time and ensure that the resolution is done on time. The app provides a hybrid approach to maintenance with cost saving elements of preventative maintenance, and the agility of reactive maintenance. Based on the foundations of the popular Workpulse Task app, the desk app connects maintenance service providers with businesses through an intuitive mobile platform. Key Features: - Easy Ticket Management With the desk app, it is very easy to report facility and equipment maintenance issues. The details can be filled using a simple form and all activities related to the ticket can be tracked. - Visual Supportive Evidence for Each Ticket All tickets have the option of uploading image, video (less than 2 MB), or a PDF document as a supportive evidence for the issue. Users can attach either a video and a PDF, or an image and a PDF with each ticket. - Service Board Management The Desk app allows service boards to be created. Users can either subscribe to a service board or publish their own service board. Subscriptions have to be approved by the service board admin before the services are accessible to the subscriber. Services can be classified into categories and sub-categories in the service board. - Real Time Monitoring & Reporting The Desk App provides real time monitoring and reporting for all tickets in the system. The summary as well as details of the tickets can be viewed on the dashboard. Permission based access ensures that only relevant tickets are shown to the users. In case any ticket is pending or cannot be completed by a vendor, it can be reassigned in the app. The vendor can also create a ticket on behalf of the customer for fixing any maintenance related issue.

Crunchtime is the restaurant industry’s leading solution for inventory management. In one powerful mobile app, restaurant teams can achieve complete inventory control straight from a phone or tablet. Even if you're on the go, you can navigate your inventory tasks effortlessly and keep your restaurant operation running smoothly. Crunchtime makes it easy for restaurant teams to: • Manage Inventory with Ease – Save time and reduce errors with an intuitive inventory counting process, including a barcode scanner and a built-in calculator. Count simultaneously with your team, online or offline, and maintain perpetual inventory you can trust. • Easily Place Orders and Reconcile Invoices – Confirm deliveries, check product quantities and temperatures, apply qualitative judgments, and attach feedback or pictures to products or orders —all in the app. Eliminate supplier overcharges and ensure order accuracy from the convenience of your smartphone or tablet. • Get Real-Time Business Insights – Track sales, food and labor costs, guest counts and so much more. Track real-time performance from the consolidated brand level down to each location. Quickly identify top-performing stores and areas needing improvement with actionable insights. • Optimize Operations – Free up managers and staff from manual paperwork, minimize waste, and improve order accuracy, all while making data-driven decisions on the go. NOTE: Use of Crunchtime requires a subscription.