CDK Service Mobile Desktop vs Tekion Smart Screen

Current CDK Service clients you’ve been upgraded! We are releasing the next evolution in CDK Service software with CDK Service Mobile Desktop, making it faster and easier than ever to take care of customers on the drive! CDK Service state-of-the-art mobile technology gets Service Advisors out from behind the counter to meet the needs of today's consumers. Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a couple of taps on the iPad. No appointment? No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before. Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the iPad while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. With CDK eSignature enabled when it's time to get authorization, customers simply sign the iPad. Paperless write up keeps you with your customer and their vehicle at all times. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Service takes Automobile Dealership Service Departments to the next level.

Tekion Smart Screen Accompany app is the perfect addition to Tekion’s dSE (digital Service Experience) app for iPhone. Dealers who already leverage Tekion can connect with their Service customers better than ever before. Through this consumer facing app, users can view, select, shop and sign for work estimates on the products (parts) and services that were recommended during the check-in process. When not being used by a customer, the dSE Accompany app can also be utilized as a digital display for dealership advertisements and videos in full screen. Dealers can provide better digital experiences for their customers while also gaining efficiency and profitability.