CDK Service Mobile Desktop vs Sonsio Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CDK Service Mobile Desktop
Streamline automotive service operations with a mobile solution for service advisors. Greet customers, scan VINs, create repair orders, and perform vehicle walk-arounds with photos and touch markups directly on an iPad. Enhance customer service and efficiency in dealership service departments.
- Customer greeting and VIN scanning
- Repair order creation and management
- Customizable vehicle walk-arounds
- Photo and touch markup for damage
- Customer and vehicle history access
- eSignature for authorization
- Paperless write-up
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Current CDK Service clients you’ve been upgraded! We are releasing the next evolution in CDK Service software with CDK Service Mobile Desktop, making it faster and easier than ever to take care of customers on the drive! CDK Service state-of-the-art mobile technology gets Service Advisors out from behind the counter to meet the needs of today's consumers. Service Advisors can greet customers at their vehicle, scan their VIN, and roll the appointment into an RO with a couple of taps on the iPad. No appointment? No problem. Just scan the VIN, enter the customers information and move on. Advanced DMS integration makes creating a new customer faster than ever before. Perform a customized vehicle walk around in the time it takes in most systems to retrieve customer information with our new application. Attach pictures of damage to the Repair Order, perform touch vehicle markup, note concerns, and even upsell services all on the iPad while your customer is still standing next to you. With access to customers and vehicle history, including any previously declined services, Service Advisors are equipped to provide the highest level of customer service. With CDK eSignature enabled when it's time to get authorization, customers simply sign the iPad. Paperless write up keeps you with your customer and their vehicle at all times. Faster, easier, and more profitable than anything ever seen in automotive fixed operations, CDK Service takes Automobile Dealership Service Departments to the next level.
Sonsio Service
Enhance your vehicle ownership with advanced protection products. This app provides a modern connection to industry-leading service and support for your car's care.
- Vehicle protection products
- Enhanced ownership experience
- Modern service connection
- Industry-leading support
- Easy-to-use interface
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Our protection products enhance your ownership experience with unprecedented performance. The value of your vehicle is highly dependent on how you take care of it. This easy-to-use app is a modern connection to our industry leading service or you can visit our service department for support.
Screenshots
Verdict
The clearest difference is rating: Sonsio Service at 3.8 against CDK Service Mobile Desktop's 2.3. Sonsio Service also leads on device support (3 vs 1). CDK Service Mobile Desktop's advantage is review sentiment (17% vs 0%) and ratings volume (18 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sonsio Service holds the better App Store score, 3.8 against 2.3. Both are backed by a comparable volume of ratings — 18 and 6 respectively. Written reviews complicate that: 17% of CDK Service Mobile Desktop's written reviews are positive against 0% of Sonsio Service's, so the app with the better star average is not the one people write more warmly about.
CDK Service Mobile Desktop ships an update every 3 months, Sonsio Service every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | CDK Service Mobile Desktop | Sonsio Service |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (18 ratings) | 3.8 (6 ratings) — better |
| Positive reviews | 16.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 18 — better | 6 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 10 MB | 35 MB |
| Age rating | 17+ | 4+ |
| Developer | CDK Global, Inc. | Sonsio, Inc |
Customer experience
CDK Service Mobile Desktop
Sonsio Service
In-app purchases
CDK Service Mobile Desktop
No in-app purchases
Sonsio Service
No in-app purchases
Questions
Is CDK Service Mobile Desktop free?
Is Sonsio Service free?
Which has better reviews, CDK Service Mobile Desktop or Sonsio Service?
Do CDK Service Mobile Desktop or Sonsio Service have ads?
Which is updated more often, CDK Service Mobile Desktop or Sonsio Service?
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