irth UtiliSphere vs CE SmartApp

Software for 811 One Call Ticket Management that maximize growth and performance for people, work and assets for the Oil & Gas, Energy, Telecom and Utilities companies. Cloud-based and mobile-ready, irth UtiliSphere automates workforce management and field operations around custom workflows that integrate into back-end systems. UTILISPHERE BENEFITS • Automated 811 One Call ticket management - Electronically receive, respond to and resolve excavation requests in an automated fashion. • Increase employee and asset performance - Make sure your business-critical employees are always at peak performance and assets are fully utilized. • Gain unprecedented operational insights - Get increased visibility into operational performance to maximize business benefits. • Improve process efficiencies - Eliminate redundant steps and trim wasted time with more direct communication and workforce collaboration. • Streamline workflows and operations - Automate process flows and work routines based on custom business logic that you define. • Gain insight from your data - Advanced executive-level reporting and analytics provide you with insights for critical decision-making. UTILISPHERE FEATURES 811 One-Call Ticket Management UtiliSphere has the premier, leading one-call ticket management solution in the industry. Using UtiliSphere, organizations can electronically receive, respond to and resolve excavation requests. Includes customizable rules for automatic ticket routing and dispatching and one call ticket screening with facility and responsibility area mapping. Other features include automated One Call positive response to the one call center, utility company, locator and excavator via email, voice, fax or manual call and the ability to accurately and comprehensively pinpoint dig sites on a map. Customizable Form Designer Our unique form designer empowers customizable, DIY digital form design in a collaborative, easy to use, test and publish environment. Forms can be designed with advanced functions like dynamic contextual intelligence, multiple field types, advanced nesting, tracking, auditing, alerts, triggers, calculations, data inputs, validation and verification. Work and Asset Mapping UtiliSphere gives you the ability to dynamically map your assets as well as where and when work is scheduled and/or completed. With pinpoint accuracy, our maps display street and satellite with ERSI map layers. Layers can be activated with various assets — and maps can be leveraged to define workforce responsibility, measure distances, search for assets/locations, auto-suggest related work items, view worker’s locations in real time, see work in progress and many more advanced functions. Configurable Process Automation Designer Using UtiliSphere, entire work processes can be completely customized, automated and enforced. This includes automatic work dispatch (individuals or groups) based on triggered, scheduled or timed events; advanced if/then actions and rules based on system conditions; and recurring workforce notifications. In addition, workforce automation can be extended to third parties and contractors. Customized Scheduling and Routing UtiliSphere has the ability to schedule and optimize routes to job sites with automated routing or manual overrides — including the ability to take into account average time on a job site and travel time. This allows organizations to better plan jobs, communicate arrival times to customers or site managers, provide notices and alerts and develop advanced schedules. Reporting and Analytics UtiliSphere provides Reporting and Analytics with the opportunities to drill down into every aspect of your business and create custom DIY reports with visually rich charts, graphs and complex data comparisons. Information can also be viewed on a map, exported to multiple file formats and indexed by time, work type, work cluster and more.

Mobile client for SmartApp.com - Con Edison Edition For SmartApp.com users, this app provides the best possible mobile experience on your iOS device. With this app, you can: • Access all their SmartApp.com AppZones from one central hub - Every AppZone you have permission to see will be there automatically, and any updates will happen on their own. • Create and update new Smart Items right from your device - No matter what your device, screen size, or orientation, all your Smart Items will be optimized automatically for maximum efficiency and increased productivity. • Leverage the capabilities of mobile when capturing data in the field - photo, video and audio recordings, GPS geocoding, weather information, and even bar-code support can all easily be added to your Smart Items right from your mobile device. • Enter data without typing - The “Talk to Text” feature allows you to fill in fields quickly and easily without needing keyboards or thumbs. • Create and Edit Smart Items even while offline - With AnyConnect, your mobile device detects your connectivity status at all times. When offline, it allows you full capabilities and stores any Smart Items you create. Once you’re back online, that data gets synced automatically. • View and manage all your critical business data - All of the data you and your team compile gets stored in your AppZone, where it can be assessed even while on the go. If you want to get the most out of SmartApp.com, download this mobile app today.