Comparison

irth UtiliSphere vs Polaris Workforce

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

irth UtiliSphere

This cloud-based software streamlines 811 One Call ticket management for utility and energy companies. It automates workflows, enhances workforce and asset performance, and provides operational insights through advanced reporting and analytics.

Highlights
  • Automated 811 One Call ticket management
  • Workforce and asset performance optimization
  • Operational insights and analytics
  • Customizable form designer
  • Work and asset mapping
  • Configurable process automation
Read full description

Software for 811 One Call Ticket Management that maximize growth and performance for people, work and assets for the Oil & Gas, Energy, Telecom and Utilities companies. Cloud-based and mobile-ready, irth UtiliSphere automates workforce management and field operations around custom workflows that integrate into back-end systems. UTILISPHERE BENEFITS • Automated 811 One Call ticket management - Electronically receive, respond to and resolve excavation requests in an automated fashion. • Increase employee and asset performance - Make sure your business-critical employees are always at peak performance and assets are fully utilized. • Gain unprecedented operational insights - Get increased visibility into operational performance to maximize business benefits. • Improve process efficiencies - Eliminate redundant steps and trim wasted time with more direct communication and workforce collaboration. • Streamline workflows and operations - Automate process flows and work routines based on custom business logic that you define. • Gain insight from your data - Advanced executive-level reporting and analytics provide you with insights for critical decision-making. UTILISPHERE FEATURES 811 One-Call Ticket Management UtiliSphere has the premier, leading one-call ticket management solution in the industry. Using UtiliSphere, organizations can electronically receive, respond to and resolve excavation requests. Includes customizable rules for automatic ticket routing and dispatching and one call ticket screening with facility and responsibility area mapping. Other features include automated One Call positive response to the one call center, utility company, locator and excavator via email, voice, fax or manual call and the ability to accurately and comprehensively pinpoint dig sites on a map. Customizable Form Designer Our unique form designer empowers customizable, DIY digital form design in a collaborative, easy to use, test and publish environment. Forms can be designed with advanced functions like dynamic contextual intelligence, multiple field types, advanced nesting, tracking, auditing, alerts, triggers, calculations, data inputs, validation and verification. Work and Asset Mapping UtiliSphere gives you the ability to dynamically map your assets as well as where and when work is scheduled and/or completed. With pinpoint accuracy, our maps display street and satellite with ERSI map layers. Layers can be activated with various assets — and maps can be leveraged to define workforce responsibility, measure distances, search for assets/locations, auto-suggest related work items, view worker’s locations in real time, see work in progress and many more advanced functions. Configurable Process Automation Designer Using UtiliSphere, entire work processes can be completely customized, automated and enforced. This includes automatic work dispatch (individuals or groups) based on triggered, scheduled or timed events; advanced if/then actions and rules based on system conditions; and recurring workforce notifications. In addition, workforce automation can be extended to third parties and contractors. Customized Scheduling and Routing UtiliSphere has the ability to schedule and optimize routes to job sites with automated routing or manual overrides — including the ability to take into account average time on a job site and travel time. This allows organizations to better plan jobs, communicate arrival times to customers or site managers, provide notices and alerts and develop advanced schedules. Reporting and Analytics UtiliSphere provides Reporting and Analytics with the opportunities to drill down into every aspect of your business and create custom DIY reports with visually rich charts, graphs and complex data comparisons. Information can also be viewed on a map, exported to multiple file formats and indexed by time, work type, work cluster and more.

About

Polaris Workforce

This business management tool helps companies in utility locating and other industries manage work orders, facility mapping, and timekeeping. It's a customizable mobile component of a larger software suite designed to streamline operations.

Highlights
  • Work order management
  • Facility mapping
  • Built-in timekeeper
  • Utility locating
  • Customizable workflows
Features
Read full description

Polaris Workforce is the mobile device component of the Polaris Workforce software suite offered by Commonwealth Technology Group. This software is designed to receive tickets for utility locating and other industries and is customizable around what your company needs. Whether it be work orders, facility mapping, a built-in time keeper, or utility locating, Polaris is built to handle it all.

Screenshots

irth UtiliSphere4 screens
Polaris Workforce4 screens

Verdict

The call

The clearest difference is review sentiment: Polaris Workforce at 67% against irth UtiliSphere's 6%. Polaris Workforce also leads on rating (4.5 vs 2.4) and monetization model (free vs paid). irth UtiliSphere's advantage is ratings volume (28 vs 8) and iOS requirement (11.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Polaris Workforce holds the better App Store score, 4.5 against 2.4. Both are backed by a comparable volume of ratings — 28 and 8 respectively. Written reviews point the same way: 6% of irth UtiliSphere's written reviews are positive against 67% of Polaris Workforce's.

UpkeepUpdate frequency

irth UtiliSphere ships an update monthly, Polaris Workforce every 9 days. The most recent releases landed on October 14, 2026 and October 3, 2026 respectively.

Scorecard6 real differences · 4 level
irth UtiliSphere versus Polaris Workforce: the parameters behind the verdict, then further details
Parameterirth UtiliSpherePolaris Workforce
PriceFreeFree
Rating2.4 (28 ratings)4.5 (8 ratings) — better
Positive reviews5.6% of reviews66.7% of reviews — better
Number of ratings28 — better8
Update frequencyMonthlyEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationPaidFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS11.0 — better15.6
Further details — not scored
Size197 MB34 MB
Age rating4+4+
Developerirth Solutions, Inc.Commonwealth Technology Group

Customer experience

irth UtiliSphere

All ratings28 ratings
Positive32.1%
Neutral0.0%
Negative67.9%
Written reviews36 reviews
Positive5.6%
Neutral8.3%
Negative86.1%

Polaris Workforce

All ratings8 ratings
Positive87.5%
Neutral0.0%
Negative12.5%
Written reviews3 reviews
Positive66.7%
Neutral0.0%
Negative33.3%

In-app purchases

None

irth UtiliSphere

No in-app purchases

None

Polaris Workforce

No in-app purchases

Questions

Is irth UtiliSphere free?
irth UtiliSphere is free to download, with no in-app purchases.
Is Polaris Workforce free?
Polaris Workforce is free to download, with no in-app purchases.
Which has better reviews, irth UtiliSphere or Polaris Workforce?
Polaris Workforce is rated higher. irth UtiliSphere averages 2.4 out of 5 from 28 ratings, while Polaris Workforce averages 4.5 from 8 ratings.
Do irth UtiliSphere or Polaris Workforce have ads?
Neither irth UtiliSphere nor Polaris Workforce shows ads.
Which is updated more often, irth UtiliSphere or Polaris Workforce?
irth UtiliSphere ships an update monthly, and Polaris Workforce every 9 days. Most recently, irth UtiliSphere was updated on October 14, 2026 and Polaris Workforce on October 3, 2026.

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