TelePharm Consult vs Order Express
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TelePharm Consult
This app allows patients to review prescriptions and consult with a pharmacist via video conference directly from pharmacy kiosks. It's designed to enhance the TelePharmacy experience, providing convenient access to professional pharmaceutical advice.
- Prescription review
- Pharmacist video consultations
- TelePharmacy kiosk integration
- Secure patient-pharmacist communication
- Companion to TelePharmacy suite
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TelePharm Consult is the application installed on TelePharmacy tablet kiosks where patients can review the prescription they are picking up from a pharmacy and have a consultation via video conference with a pharmacist. TelePharm Consult is a companion application to the TelePharmacy product suite offered by TelePharm. This application is free to TelePharm's TeleCounsel or TelePharmacy customers.
Order Express
Streamline your workflow with a mobile app for order management, receiving, and inventory. Build and place orders, simplify receiving with improved scanning, and manage inventory with ease. Perform audits efficiently directly from your device.
- Build and place orders on mobile
- Improved tote scanning for receiving
- One-tap product verification
- Painless inventory processing
- Improved CIM audits
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Access Order Express from your own mobile device from anywhere. Check out the latest features of the all-new app! • Build and place orders directly from your mobile device – no need to upload to Order Express web. • Receiving is a breeze with improved tote scanning and one-tap product verification. • Painless Inventory processing – you might even look forward to that time of year! • Improved CIM audits – you’ve CIMply got to see it for yourself! To get started, login with your Order Express ID. Note: Please send any feedback or questions to OEMobile@cardinalhealth.com
Screenshots
Verdict
The clearest difference is rating: TelePharm Consult at 5.0 against Order Express's 2.1. Order Express's advantage is update cadence (monthly vs every 5 months) and ratings volume (76 vs 8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TelePharm Consult holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Order Express has 76 ratings behind it against 8, so its average is the more settled of the two.
TelePharm Consult ships an update every 5 months, Order Express monthly. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.
| Parameter | TelePharm Consult | Order Express |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (8 ratings) — better | 2.1 (76 ratings) |
| Positive reviews | — | 22.2% of reviews |
| Number of ratings | 8 | 76 — better |
| Update frequency | Every 5 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 10 MB | 67 MB |
| Age rating | 12+ | 4+ |
| Developer | TelePharm, LLC | Cardinal Health, Inc |
Customer experience
TelePharm Consult
Order Express
Bugs and requests
TelePharm Consult
Not enough reviews yet to summarise bugs or requests.
Order Express
Reported bugs
30 issues- Login screen freezes
- App stays frozen on login screen
- App freezes and requires deletion/reinstallation
- App freezes every morning
- App won't work after update
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- Face ID scans but stays frozen on login
- App loads forever
- Scan drug says drug does not exist
- Items scanned for ordering come up as 'item not found'
- App spins and spins when trying to log in
- Lost orders due to improper download to Express
- App crashes
- App not accurate
- App freezes after signing in
- App hasn't scanned products for over 3 months
- App doesn't work since system upgrade
- App won't do anything after logging in and selecting account
- Scanning bar codes auto-substitutes to other items
- App locks up consistently
- New update won't let user open app
- Inventory failed to upload
- Increased quantities on downloaded orders
- App does not recognize many barcodes
- App is slow and cumbersome
- Default to 'partial' for CIN/NDC input cannot be changed
- Accidentally hitting 'UPLOAD' button
- App freezes up 90% of the time
- Continually won't let user pick which account to use
- Updated version is more difficult to work with
- Uses last scanned count and replaces others instead of keeping them all
Requested features
9 requests- Hire new app developers to fix UI
- Allow searching by typing product name
- Fix Face ID and password saving inconsistency
- Add warning for auto-substitutions
- Allow updating inventory count by scanning
Show 4 moreShow fewer
- Improve sound notification for recognized/unrecognized items
- Revert to older, better app version
- Fix default 'price check' setting
- Allow manual input of CIN/NDC to default to 'full'
In-app purchases
TelePharm Consult
No in-app purchases
Order Express
No in-app purchases
Questions
Is TelePharm Consult free?
Is Order Express free?
Which has better reviews, TelePharm Consult or Order Express?
Do TelePharm Consult or Order Express have ads?
Which is updated more often, TelePharm Consult or Order Express?
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