Brivo Access vs VIGIL Cloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Brivo Access
Manage your Brivo access control and video surveillance system from your smartphone. Control devices, manage users and credentials, monitor events in real-time, and view recorded video for enhanced security and operational flexibility.
- Manage users and credentials
- Review events and recorded video
- Unlock or secure doors remotely
- Real-time event monitoring
- Integrate device control
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Extend your Brivo access control and video surveillance experience to your smartphone with the Brivo Access mobile app. Integrate device control, credential management, real-time event monitoring, and recorded video into a single app that delivers peace of mind, operational flexibility and ease of use. After signing in with their Brivo credentials, administrators can: * Manage users and credentials * Review events and recorded video * Unlock or secure doors remotely * Respond to emergency situations immediately The Brivo Access mobile application for iOS requires an active subscription to Brivo Access. To activate mobile video surveillance, an active video subscription with a compatible platform is also required.
VIGIL Cloud
Access critical VIGIL CLOUD tasks, including live video viewing, playback, and case management, directly from your mobile device. This app offers convenient access to all your video and case data anytime, anywhere, using familiar mobile gestures.
- Live video viewing
- Video playback
- Case management
- Notification management
- Access data anywhere
- Intuitive mobile gestures
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Although traditional laptops are more lightweight and portable than ever, they’re not always convenient for quickly looking at live video or following along on a case. The VIGIL CLOUD™ Mobile App provides convenience for those who want to complete critical tasks within VIGIL CLOUD quickly. The mobile application is intended to make tasks like viewing video/playback, case management, and viewing and reacting to notifications available through common gestures and movements users already know and use in other mobile applications. Benefits: • Users can access VIGIL CLOUD while away from their laptop or desktop. • Quickly and easily navigate through the VIGIL CLOUD application’s most important features. • Access to all your video and case data is available anytime, anywhere, from any device.
Screenshots
Verdict
The clearest difference is monetization model: VIGIL Cloud at free against Brivo Access's subscription. VIGIL Cloud also leads on rating (3.4 vs 3.0) and iOS requirement (12.0 vs 17.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VIGIL Cloud holds the better App Store score, 3.4 against 3.0. Both are backed by a comparable volume of ratings — 2 and 5 respectively.
Brivo Access ships an update every 6 weeks, VIGIL Cloud every 5 weeks. The most recent releases landed on September 26, 2026 and June 9, 2026 respectively.
| Parameter | Brivo Access | VIGIL Cloud |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 3.4 (5 ratings) — better |
| Positive reviews | 14.3% of reviews | — |
| Number of ratings | 2 | 5 — better |
| Update frequency | Every 6 weeks | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 80 MB | 36 MB |
| Age rating | 4+ | 4+ |
| Developer | Brivo Inc. | 3xLOGIC Systems Inc. |
Customer experience
Brivo Access
VIGIL Cloud
Bugs and requests
Brivo Access
Reported bugs
58 issues- App doesn't work
- Things flash up and disappear
- Can't access items
- Can't view complete website on iPhone
- No audio alerts
Show 53 moreShow fewer
- Failed access panel communication
- Can no longer see lock/unlock state without clicking
- App signs out constantly
- App won't refresh on its own
- Must swipe through all sites to get to one alphabetically later
- App starts at the beginning of the series alphabetically every time it reopens
- App does not send alerts to Apple Watch
- Takes forever to sign in and sometimes won't sign in, plus it'll kick you out
- Lockdown menu item is there but it's not functional
- App crashes repeatedly trying to get to doors section
- App will not save login
- Users should not have to login every time
- App stopped working weeks ago
- Nothing in the app works after updating
- Nothing on the app works
- Glitches so I can see door activity
- Latest version will not load activity
- Activity will not load and the user view is all wonky
- When I log in, it doesn’t connect at all
- Latest version (Jan ‘22) is completely unusable
- Activity tab will not load
- Doors will not unlock through app
- Mobile app simply doesn’t work
- App keeps locking up on the loading activity screen
- App constantly fails
- Remote mobile lock/unlock not working
- App has not worked for a very long time
- App is no longer responding
- Crashes all the time in activity mode
- App crashes while trying to access our site
- Can’t use at all
- Cannot control access by date range
- Logins no longer save
- Lost the face ID capability
- Doesn’t show names before the update
- Won’t show all activity correctly
- App doesn’t update the day till 8 at night
- Always says cannot connect to the server
- Can’t see who used the door, just that someone used it
- Constant outages to their systems
- Not displaying unlock information with associated person (only door)
- Unable to add/edit credentials/groups as the information does not load on the user
- Inability to add or send a Brivo Mobile Pass to a user
- App says can’t connect to server since the update
- Won’t show who is entering or using their cards or Brivo passes
- Can’t see names on who enters and exits gate
- Most of the time now it does not display names
- Not seeing who swipes a door makes it useless
- Opening doors through the app is so painful now
- When logged in it never unlocks doors
- Deletes login information on an update
- Crashes after login
- Still crashes even after fresh installation
Requested features
9 requests- Get this on Apple Watch
- Allow user to save username and password
- Use iPhone 6 fingerprint scanner for faster access
- Add PIN or TouchID for faster access
- Bring back ability for admins to see PIN
Show 4 moreShow fewer
- Add audio alerts
- Improve UI for easier site navigation
- Add dark mode option
- Add advanced analytics dashboard
VIGIL Cloud
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Brivo Access
No in-app purchases
VIGIL Cloud
No in-app purchases
Questions
Is Brivo Access free?
Is VIGIL Cloud free?
Which has better reviews, Brivo Access or VIGIL Cloud?
Do Brivo Access or VIGIL Cloud have ads?
Which is updated more often, Brivo Access or VIGIL Cloud?
Other comparisons
