Comparison

Brivo Access vs Geo Softphone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Brivo Access

Manage your Brivo access control and video surveillance system from your smartphone. Control devices, manage users and credentials, monitor events in real-time, and view recorded video for enhanced security and operational flexibility.

Highlights
  • Manage users and credentials
  • Review events and recorded video
  • Unlock or secure doors remotely
  • Real-time event monitoring
  • Integrate device control
Features
Read full description

Extend your Brivo access control and video surveillance experience to your smartphone with the Brivo Access mobile app. Integrate device control, credential management, real-time event monitoring, and recorded video into a single app that delivers peace of mind, operational flexibility and ease of use. After signing in with their Brivo credentials, administrators can: * Manage users and credentials * Review events and recorded video * Unlock or secure doors remotely * Respond to emergency situations immediately The Brivo Access mobile application for iOS requires an active subscription to Brivo Access. To activate mobile video surveillance, an active video subscription with a compatible platform is also required.

About

Geo Softphone

This business communication app connects to your XBLUE Cloud telephone system. It provides access to colleagues and customers through your XBLUE PBX extension, making your business phone accessible on your smartphone from anywhere. Wi-Fi or premium cellular data is required for use.

Highlights
  • Connects to XBLUE Cloud telephone system
  • Access XBLUE PBX extension on smartphone
  • Communicate with colleagues and customers
  • Business phone system accessibility
  • Remote business communication
Features
Read full description

Geo is your business communication app. XBLUE Geo works with your XBLUE Cloud telephone system extension. XBLUE Geo gives you access to all your colleagues and customers through your XBLUE business phone system. Geo is an integral part of the XBLUE Cloud business PBX and makes your XBLUE PBX extension accessible on your smart phone. You can interact with customers through your XBLUE business phone system wherever you are. (Wi-Fi and/or Premium cellular data are required.)

Screenshots

Brivo Access4 screens
Geo Softphone4 screens

Verdict

The call

The clearest difference is rating: Geo Softphone at 5.0 against Brivo Access's 3.0. Geo Softphone also leads on monetization model (free vs subscription) and iOS requirement (15 vs 17.6). Brivo Access's advantage is update cadence (every 6 weeks vs every 16 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Geo Softphone holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 2 and 2 respectively.

UpkeepUpdate frequency

Brivo Access ships an update every 6 weeks, Geo Softphone every 16 months. The most recent releases landed on October 21, 2026 and October 20, 2026 respectively.

Scorecard4 real differences · 6 level
Brivo Access versus Geo Softphone: the parameters behind the verdict, then further details
ParameterBrivo AccessGeo Softphone
PriceFreeFree
Rating3.0 (2 ratings)5.0 (2 ratings) — better
Positive reviews14.3% of reviews—
Number of ratings22
Update frequencyEvery 6 weeks — betterEvery 16 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.615 — better
Further details — not scored
Size82 MB68 MB
Age rating4+4+
DeveloperBrivo Inc.XBLUE Networks, LLC

Customer experience

Brivo Access

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews63 reviews
Positive14.3%
Neutral11.1%
Negative74.6%

Geo Softphone

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Brivo Access

Reported bugs

58 issues
  • App doesn't work
  • Things flash up and disappear
  • Can't access items
  • Can't view complete website on iPhone
  • No audio alerts
Show 53 more
  • Failed access panel communication
  • Can no longer see lock/unlock state without clicking
  • App signs out constantly
  • App won't refresh on its own
  • Must swipe through all sites to get to one alphabetically later
  • App starts at the beginning of the series alphabetically every time it reopens
  • App does not send alerts to Apple Watch
  • Takes forever to sign in and sometimes won't sign in, plus it'll kick you out
  • Lockdown menu item is there but it's not functional
  • App crashes repeatedly trying to get to doors section
  • App will not save login
  • Users should not have to login every time
  • App stopped working weeks ago
  • Nothing in the app works after updating
  • Nothing on the app works
  • Glitches so I can see door activity
  • Latest version will not load activity
  • Activity will not load and the user view is all wonky
  • When I log in, it doesn’t connect at all
  • Latest version (Jan ‘22) is completely unusable
  • Activity tab will not load
  • Doors will not unlock through app
  • Mobile app simply doesn’t work
  • App keeps locking up on the loading activity screen
  • App constantly fails
  • Remote mobile lock/unlock not working
  • App has not worked for a very long time
  • App is no longer responding
  • Crashes all the time in activity mode
  • App crashes while trying to access our site
  • Can’t use at all
  • Cannot control access by date range
  • Logins no longer save
  • Lost the face ID capability
  • Doesn’t show names before the update
  • Won’t show all activity correctly
  • App doesn’t update the day till 8 at night
  • Always says cannot connect to the server
  • Can’t see who used the door, just that someone used it
  • Constant outages to their systems
  • Not displaying unlock information with associated person (only door)
  • Unable to add/edit credentials/groups as the information does not load on the user
  • Inability to add or send a Brivo Mobile Pass to a user
  • App says can’t connect to server since the update
  • Won’t show who is entering or using their cards or Brivo passes
  • Can’t see names on who enters and exits gate
  • Most of the time now it does not display names
  • Not seeing who swipes a door makes it useless
  • Opening doors through the app is so painful now
  • When logged in it never unlocks doors
  • Deletes login information on an update
  • Crashes after login
  • Still crashes even after fresh installation

Requested features

9 requests
  • Get this on Apple Watch
  • Allow user to save username and password
  • Use iPhone 6 fingerprint scanner for faster access
  • Add PIN or TouchID for faster access
  • Bring back ability for admins to see PIN
Show 4 more
  • Add audio alerts
  • Improve UI for easier site navigation
  • Add dark mode option
  • Add advanced analytics dashboard

Geo Softphone

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Brivo Access

No in-app purchases

None

Geo Softphone

No in-app purchases

Questions

Is Brivo Access free?
Brivo Access is free to download, with no in-app purchases.
Is Geo Softphone free?
Geo Softphone is free to download, with no in-app purchases.
Which has better reviews, Brivo Access or Geo Softphone?
Geo Softphone is rated higher. Brivo Access averages 3.0 out of 5 from 2 ratings, while Geo Softphone averages 5.0 from 2 ratings.
Do Brivo Access or Geo Softphone have ads?
Neither Brivo Access nor Geo Softphone shows ads.
Which is updated more often, Brivo Access or Geo Softphone?
Brivo Access ships an update every 6 weeks, and Geo Softphone every 16 months. Most recently, Brivo Access was updated on October 21, 2026 and Geo Softphone on October 20, 2026.

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