Comparison

Brivo Access vs Riseio Team

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Brivo Access

Manage your Brivo access control and video surveillance system from your smartphone. Control devices, manage users and credentials, monitor events in real-time, and view recorded video for enhanced security and operational flexibility.

Highlights
  • Manage users and credentials
  • Review events and recorded video
  • Unlock or secure doors remotely
  • Real-time event monitoring
  • Integrate device control
Features
Read full description

Extend your Brivo access control and video surveillance experience to your smartphone with the Brivo Access mobile app. Integrate device control, credential management, real-time event monitoring, and recorded video into a single app that delivers peace of mind, operational flexibility and ease of use. After signing in with their Brivo credentials, administrators can: * Manage users and credentials * Review events and recorded video * Unlock or secure doors remotely * Respond to emergency situations immediately The Brivo Access mobile application for iOS requires an active subscription to Brivo Access. To activate mobile video surveillance, an active video subscription with a compatible platform is also required.

About

Riseio Team

This app streamlines property management with features like smart delivery scanning, work order tracking, and real-time team communication. It allows for easy package processing, task management, and instant messaging for building staff.

Highlights
  • Smart delivery scanning with OCR
  • Work order creation and tracking
  • Real-time team messaging
  • Activity dashboard for operations overview
  • Intelligent translation for content
Features
Read full description

**Riseio Team is the mobile companion app for the Riseio Building platform. Streamline property management operations with smart delivery scanning, work order tracking, and real-time team communication—all from your iPhone or iPad.** **Requires an active Riseio Building account to use.** ### KEY FEATURES **Smart Delivery Scanning** Scan shipping labels with your camera to automatically extract tracking numbers and recipient details. Advanced OCR technology recognizes text from any angle and auto-fills delivery forms. Capture photos and obtain resident signatures directly on your device. **Work Order Management** Create, assign, and track work orders with photos and comments. Monitor progress in real-time and access work orders from anywhere in the app. **Real-Time Team Communication** Instant messaging with your team. Share photos, documents, and files. React to messages and see typing indicators. Support for group conversations, resident-team chats, and one-on-one messaging. **Activity Dashboard** View property operations at a glance. Track stats, work orders in progress, and recent activity. Quick actions for scanning packages, creating work orders, and sending messages. **Intelligent Translation** Automatically translate user-generated content to your preferred language. Toggle between original and translated text with a single tap. ### PERFECT FOR Property management teams, building concierges, maintenance staff, and leasing agents who need to process deliveries, manage work orders, and communicate with their team in real-time.

Screenshots

Brivo Access4 screens
Riseio Team4 screens

Verdict

The call

The clearest difference is rating: Brivo Access at 3.0 against Riseio Team's 2.0. Brivo Access also leads on review sentiment (14% vs 0%). Riseio Team's advantage is monetization model (free vs subscription). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Brivo Access holds the better App Store score, 3.0 against 2.0. Both are backed by a comparable volume of ratings — 2 and 1 respectively. Written reviews point the same way: 14% of Brivo Access's written reviews are positive against 0% of Riseio Team's.

UpkeepUpdate frequency

Brivo Access ships an update every 6 weeks, Riseio Team every 3 weeks. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

Scorecard3 real differences · 7 level
Brivo Access versus Riseio Team: the parameters behind the verdict, then further details
ParameterBrivo AccessRiseio Team
PriceFreeFree
Rating3.0 (2 ratings) — better2.0 (1 ratings)
Positive reviews14.3% of reviews — better0.0% of reviews
Number of ratings2 — better1
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.617.0 — better
Further details — not scored
Size82 MB6 MB
Age rating4+4+
DeveloperBrivo Inc.Riseio, Inc.

Customer experience

Brivo Access

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews63 reviews
Positive14.3%
Neutral11.1%
Negative74.6%

Riseio Team

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Brivo Access

Reported bugs

58 issues
  • App doesn't work
  • Things flash up and disappear
  • Can't access items
  • Can't view complete website on iPhone
  • No audio alerts
Show 53 more
  • Failed access panel communication
  • Can no longer see lock/unlock state without clicking
  • App signs out constantly
  • App won't refresh on its own
  • Must swipe through all sites to get to one alphabetically later
  • App starts at the beginning of the series alphabetically every time it reopens
  • App does not send alerts to Apple Watch
  • Takes forever to sign in and sometimes won't sign in, plus it'll kick you out
  • Lockdown menu item is there but it's not functional
  • App crashes repeatedly trying to get to doors section
  • App will not save login
  • Users should not have to login every time
  • App stopped working weeks ago
  • Nothing in the app works after updating
  • Nothing on the app works
  • Glitches so I can see door activity
  • Latest version will not load activity
  • Activity will not load and the user view is all wonky
  • When I log in, it doesn’t connect at all
  • Latest version (Jan ‘22) is completely unusable
  • Activity tab will not load
  • Doors will not unlock through app
  • Mobile app simply doesn’t work
  • App keeps locking up on the loading activity screen
  • App constantly fails
  • Remote mobile lock/unlock not working
  • App has not worked for a very long time
  • App is no longer responding
  • Crashes all the time in activity mode
  • App crashes while trying to access our site
  • Can’t use at all
  • Cannot control access by date range
  • Logins no longer save
  • Lost the face ID capability
  • Doesn’t show names before the update
  • Won’t show all activity correctly
  • App doesn’t update the day till 8 at night
  • Always says cannot connect to the server
  • Can’t see who used the door, just that someone used it
  • Constant outages to their systems
  • Not displaying unlock information with associated person (only door)
  • Unable to add/edit credentials/groups as the information does not load on the user
  • Inability to add or send a Brivo Mobile Pass to a user
  • App says can’t connect to server since the update
  • Won’t show who is entering or using their cards or Brivo passes
  • Can’t see names on who enters and exits gate
  • Most of the time now it does not display names
  • Not seeing who swipes a door makes it useless
  • Opening doors through the app is so painful now
  • When logged in it never unlocks doors
  • Deletes login information on an update
  • Crashes after login
  • Still crashes even after fresh installation

Requested features

9 requests
  • Get this on Apple Watch
  • Allow user to save username and password
  • Use iPhone 6 fingerprint scanner for faster access
  • Add PIN or TouchID for faster access
  • Bring back ability for admins to see PIN
Show 4 more
  • Add audio alerts
  • Improve UI for easier site navigation
  • Add dark mode option
  • Add advanced analytics dashboard

Riseio Team

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Brivo Access

No in-app purchases

None

Riseio Team

No in-app purchases

Questions

Is Brivo Access free?
Brivo Access is free to download, with no in-app purchases.
Is Riseio Team free?
Riseio Team is free to download, with no in-app purchases.
Which has better reviews, Brivo Access or Riseio Team?
Brivo Access is rated higher. Brivo Access averages 3.0 out of 5 from 2 ratings, while Riseio Team averages 2.0 from 1 ratings.
Do Brivo Access or Riseio Team have ads?
Neither Brivo Access nor Riseio Team shows ads.
Which is updated more often, Brivo Access or Riseio Team?
Brivo Access ships an update every 6 weeks, and Riseio Team every 3 weeks. Most recently, Brivo Access was updated on November 1, 2026 and Riseio Team on October 30, 2026.

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