MyFrontier vs Bridgeport 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyFrontier
Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.
- Manage Frontier services
- Personalized rewards and discounts
- Make payments and manage billing
- Track orders and installation updates
- Upgrade plans and add-ons
- Virtual assistant for support
- Troubleshoot service issues
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Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
Bridgeport 311
Report local issues like potholes and graffiti to your city government. This app uses GPS to pinpoint your location and offers a list of common service requests. Track the status of your reports and see when issues are resolved.
- Report local issues
- GPS location services
- Predefined service requests
- Track report status
- View community reports
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For those annoying potholes, damaged street signs, and other local issues, the Bridgeport 311 app makes reporting a problem to City Hall easier than ever. Powered by SeeClickFix, the iPhone, and iPad compatible, app uses GPS to recognize your location and provides a list of commonly requested services to choose from. The mobile app can be used for a variety of issues such as graffiti, street maintenance, street light, damaged trees, parking meters, and garbage collection. Residents can track the status of reports they or other members of the community have submitted and learn when they have been resolved.
Screenshots
Verdict
MyFrontier and Bridgeport 311 both sit at 4.7 stars, but that hides the real split: 100% of Bridgeport 311's written reviews are positive against 30% of MyFrontier's. MyFrontier's advantage is ratings volume (192K vs 85) and update cadence (monthly vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for MyFrontier against 4.6 for Bridgeport 311. That said, the two scores are not equally well evidenced: MyFrontier has 192K ratings behind it against 85, so its average is the more settled of the two. Written reviews are what separate them: 30% of MyFrontier's written reviews are positive against 100% of Bridgeport 311's.
MyFrontier ships an update monthly, Bridgeport 311 every 4 months. The most recent releases landed on November 11, 2026 and November 6, 2026 respectively.
| Parameter | MyFrontier | Bridgeport 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (192K ratings) — better | 4.6 (85 ratings) |
| Positive reviews | 30.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 192K — better | 85 |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #126 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 135 MB | 142 MB |
| Age rating | 4+ | 12+ |
| Developer | Frontier Communications | City of Bridgeport |
Customer experience
MyFrontier
Bridgeport 311
Bugs and requests
MyFrontier
Reported bugs
3 issues- App crashes and errors
- Inability to complete transactions
- Inconsistent account information
Requested features
3 requests- Improved app navigation and user interface
- Ability to manage linked accounts
- Reliable outage notifications and status updates
Bridgeport 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyFrontier
No in-app purchases
Bridgeport 311
No in-app purchases









