MyFrontier vs Tap2Open Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyFrontier
Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.
- Manage Frontier services
- Personalized rewards and discounts
- Make payments and manage billing
- Track orders and installation updates
- Upgrade plans and add-ons
- Virtual assistant for support
- Troubleshoot service issues
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Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
Tap2Open Access
Transform your smartphone into a digital key for shared entrances. Access gated communities, condo lobbies, and amenities with a simple tap. Requires a Tap2Open account and enabled entrances.
- Smartphone as a digital key
- Open shared entrances
- Access gated communities
- Control condo lobbies
- Manage amenity access
- Requires Tap2Open account
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Use your smartphone as a clicker with the Tap2Open Access app. This app allows you to open shared entrances at places like your gated community, condo and other shared entrances using your Tap2Open account and Tap2Open enabled entrances. Use the Access app once you're near and ready to enter areas like the entrance gate of your community, condo lobby, amenities and more! System Requirements: *Tap2Open enabled entrance *iPhone, iPod, or iPad *Tap2Open account
Screenshots
Verdict
The clearest difference is rating: MyFrontier at 4.7 against Tap2Open Access's 3.9. MyFrontier also leads on update cadence (monthly vs every 8 months) and ratings volume (191K vs 17). Tap2Open Access's advantage is review sentiment (50% vs 30%) and iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyFrontier holds the better App Store score, 4.7 against 3.9. That said, the two scores are not equally well evidenced: MyFrontier has 191K ratings behind it against 17, so its average is the more settled of the two. Written reviews complicate that: 30% of MyFrontier's written reviews are positive against 50% of Tap2Open Access's, so the app with the better star average is not the one people write more warmly about.
MyFrontier ships an update monthly, Tap2Open Access every 8 months. The most recent releases landed on November 3, 2026 and October 29, 2026 respectively.
| Parameter | MyFrontier | Tap2Open Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (191K ratings) — better | 3.9 (17 ratings) |
| Positive reviews | 30.4% of reviews | 50.0% of reviews — better |
| Number of ratings | 191K — better | 17 |
| Update frequency | Monthly — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #155 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 135 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | Frontier Communications | Tap2Open |
Customer experience
MyFrontier
Tap2Open Access
Bugs and requests
MyFrontier
Reported bugs
3 issues- App crashes and errors
- Inability to complete transactions
- Inconsistent account information
Requested features
3 requests- Improved app navigation and user interface
- Ability to manage linked accounts
- Reliable outage notifications and status updates
Tap2Open Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyFrontier
No in-app purchases
Tap2Open Access
No in-app purchases
Questions
Is MyFrontier free?
Is Tap2Open Access free?
Which has better reviews, MyFrontier or Tap2Open Access?
Do MyFrontier or Tap2Open Access have ads?
Which is updated more often, MyFrontier or Tap2Open Access?
Other comparisons
