Comparison

MyFrontier vs FELPS Link

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyFrontier

Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.

Highlights
  • Manage Frontier services
  • Personalized rewards and discounts
  • Make payments and manage billing
  • Track orders and installation updates
  • Upgrade plans and add-ons
  • Virtual assistant for support
  • Troubleshoot service issues
Features
Currently charting
Read full description

Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.

About

FELPS Link

Manage your utility account on the go with this app. Access account details, view bills and balances, make payments, and schedule reminders. Stay connected and informed with push notifications.

Highlights
  • Account management
  • Bill viewing
  • Payment processing
  • Payment location finder
  • Alert and reminder scheduling
  • Push notifications
Features
Read full description

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications and stay connected via facebook. Nearly everything you can do from our "Customer Portal" can now be handled instantly whether you're at home, at work, or on the go.

Screenshots

MyFrontier4 screens
FELPS Link4 screens

Verdict

The call

The clearest difference is rating: MyFrontier at 4.7 against FELPS Link's 4.0. MyFrontier also leads on update cadence (monthly vs every 19 months) and ratings volume (191K vs 1). FELPS Link's advantage is iOS requirement (12.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyFrontier holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: MyFrontier has 191K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

MyFrontier ships an update monthly, FELPS Link every 19 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 6 level
MyFrontier versus FELPS Link: the parameters behind the verdict, then further details
ParameterMyFrontierFELPS Link
PriceFreeFree
Rating4.7 (191K ratings) — better4.0 (1 ratings)
Positive reviews30.0% of reviews—
Number of ratings191K — better1
Update frequencyMonthly — betterEvery 19 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#121 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size135 MB174 MB
Age rating4+4+
DeveloperFrontier CommunicationsFloresville Electric Light and Power System

Customer experience

MyFrontier

All ratings189,358 ratings
Positive91.6%
Neutral3.7%
Negative4.7%
Written reviews689 reviews
Positive30.0%
Neutral6.5%
Negative63.4%

FELPS Link

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

MyFrontier

Reported bugs

3 issues
  • App crashes and errors
  • Inability to complete transactions
  • Inconsistent account information

Requested features

3 requests
  • Improved app navigation and user interface
  • Ability to manage linked accounts
  • Reliable outage notifications and status updates

FELPS Link

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyFrontier

No in-app purchases

None

FELPS Link

No in-app purchases

Questions

Is MyFrontier free?
MyFrontier is free to download, with no in-app purchases.
Is FELPS Link free?
FELPS Link is free to download, with no in-app purchases.
Which has better reviews, MyFrontier or FELPS Link?
MyFrontier is rated higher. MyFrontier averages 4.7 out of 5 from 191K ratings, while FELPS Link averages 4.0 from 1 ratings.
Do MyFrontier or FELPS Link have ads?
Neither MyFrontier nor FELPS Link shows ads.
Which is updated more often, MyFrontier or FELPS Link?
MyFrontier ships an update monthly, and FELPS Link every 19 months. Most recently, MyFrontier was updated on November 6, 2026 and FELPS Link on November 3, 2026.

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