MyFrontier vs Access Winter Haven
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyFrontier
Manage your Frontier services, track orders, and make payments conveniently. Access personalized discounts, offers, and rewards from top brands. Get instant support and upgrade your plans with ease.
- Manage Frontier services
- Personalized rewards and discounts
- Make payments and manage billing
- Track orders and installation updates
- Upgrade plans and add-ons
- Virtual assistant for support
- Troubleshoot service issues
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Get more control of your Frontier services and access discounts and offers from your favorite brands, personalized deals, and free goodies in the MyFrontier app. Change your service appointments to fit your schedule, make payments and account changes when it's convenient for you. Stay updated on our progress with order tracking, real-time installation updates and direct messaging with your service technician. Upgrade your plan with higher speeds and add-ons in your account anytime–no phone calls needed. Troubleshoot issues faster and get support when you need it with our virtual assistant and Help Center at your fingertips. The app is a must-have for customers of: - Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite) - Frontier TV Services - Frontier Voice Services Do more with your account from your smartphone or tablet with these easy-to-use tools and features. Services: - Get personalized rewards, discounts and offers - Manage your Frontier services - Upgrade your plan with add-ons and higher speeds Billing and Payments: - Make a one-time payment - Set up Auto Pay - Sign up for Paperless Billing - View billing and payment history - Compare current and past statements Troubleshooting: - Check for outages - Track your orders and trouble tickets - Reboot your gateway or TV Set-top box - Get 24/7 help with our virtual assistant Account Settings: - Easily reset your password - Control your notifications preferences - Add contact information Stay tuned for updates as we’re continuing to enhance the MyFrontier app to make it your essential Frontier self-service tool.
Access Winter Haven
Report local issues like potholes and damaged signs easily. This app uses your GPS location and allows photo/video uploads to document problems. Track the status of your submitted requests and explore other city services.
- Report local problems
- GPS location detection
- Photo and video uploads
- Track report status
- Submit requests for maintenance
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For those potholes, damaged street signs, and other local problems that need attention, the Access Winter Haven app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. The mobile app can also be used for a variety of other requests such as street maintenance, street light requests, damaged trees, park equipment, and others. Residents can track the status of reports they or other members of the community have submitted. Residents can also call Winter Haven at 863-291-5600 for information on any City service and to report a problem in town or visit us at 451 Third Street NW, Winter Haven, FL for free notary service or general town information.
Screenshots
Verdict
MyFrontier and Access Winter Haven both sit at 4.6 stars, but that hides the real split: 30% of MyFrontier's written reviews are positive against 0% of Access Winter Haven's. MyFrontier also leads on update cadence (monthly vs every 5 months) and ratings volume (176K vs 12). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for MyFrontier against 4.6 for Access Winter Haven. That said, the two scores are not equally well evidenced: MyFrontier has 176K ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 30% of MyFrontier's written reviews are positive against 0% of Access Winter Haven's.
MyFrontier ships an update monthly, Access Winter Haven every 5 months. The most recent releases landed on October 3, 2026 and September 16, 2026 respectively.
| Parameter | MyFrontier | Access Winter Haven |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (176K ratings) | 4.6 (12 ratings) |
| Positive reviews | 29.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 176K — better | 12 |
| Update frequency | Monthly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #124 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 134 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Frontier Communications | City of Winter Haven, FL |
Customer experience
MyFrontier
Access Winter Haven
Bugs and requests
MyFrontier
Reported bugs
3 issues- App crashes and errors
- Inability to complete transactions
- Inconsistent account information
Requested features
3 requests- Improved app navigation and user interface
- Ability to manage linked accounts
- Reliable outage notifications and status updates
Access Winter Haven
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyFrontier
No in-app purchases
Access Winter Haven
No in-app purchases
Questions
Is MyFrontier free?
Is Access Winter Haven free?
Which has better reviews, MyFrontier or Access Winter Haven?
Do MyFrontier or Access Winter Haven have ads?
Which is updated more often, MyFrontier or Access Winter Haven?
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