MiCollab for Mobile vs GroundForce
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MiCollab for Mobile
This mobile application unifies communication and collaboration tools, allowing employees to talk, chat, meet, and share information from anywhere. It extends office communications to any location, enabling calls, directory searches, instant messaging, and voicemail management directly from a smartphone.
- Unified communication and collaboration
- Make and receive office calls
- Corporate directory search
- Instant messaging and video calls
- Visual voicemail management
- Status and call-routing preferences
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The Mitel® MiCollab® Mobile Client 9.6 requires MiCollab Server 9.6 or newer. MiCollab is a mobile first application, designed from the ground up for your iPhone, making it easier for employees to talk, chat, meet and share information from anyplace, at any time. Having communications and team collaboration in a single application, MiCollab extends your office communications to any location enabling you to make phone calls, search your corporate directory, chat with colleagues, check corporate voicemail, collaborate on team-based projects, and more, directly from your iPhone. Increase the ease of sharing information and speed of decision making within your organization by using the MiCollab Mobile client. The MiCollab Mobile client lets you: • Create a list of favorite contacts, speed dial numbers, and websites you can access in a flash • Search corporate contacts, see who is available, and choose how to contact them using voice, IM, point-to-point video, or email • Receive, place, and hand-off voice calls to/from the MiCollab Mobile client SIP Softphone over Wi-Fi® or 4G/5G networks • View your incoming, outgoing and missed call history for your office extension • Access visual voicemail for your office extension and manage messages by preference rather than by sequence • Manage and automatically update your status and call-routing preferences based on your location or time of day
GroundForce
Enhance neighborhood marketing with real-time analytics and efficient territory deployment. Focus on homeowner experience and reduce data entry errors. Gain insights into conversion rates with interactive mapping.
- Real-time analytics
- Territory deployment
- Homeowner experience focus
- Interactive map
- Conversion rate insights
- Reduced data entry errors
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GroundForce is built to improve aspects of your neighborhood marketing program allowing your team to devote more time to improving through real time analytics, ease in deploying territory and a focus on a positive homeowner experience. This will remove opportunity for data entry errors, increase production out of specific targeted areas with an interactive map and gain a deeper understanding of conversion rates. Invite only. You must have login to access For more information on Renewal by Andersen, please visit www.renewalbyandersen.com
Screenshots
Verdict
The clearest difference is rating: GroundForce at 2.9 against MiCollab for Mobile's 2.3. MiCollab for Mobile's advantage is update cadence (every 6 weeks vs every 27 months) and review sentiment (15% vs 0%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GroundForce holds the better App Store score, 2.9 against 2.3. Both are backed by a comparable volume of ratings — 36 and 20 respectively. Written reviews complicate that: 15% of MiCollab for Mobile's written reviews are positive against 0% of GroundForce's, so the app with the better star average is not the one people write more warmly about.
MiCollab for Mobile ships an update every 6 weeks, GroundForce every 27 months. The most recent releases landed on September 7, 2026 and September 12, 2026 respectively.
| Parameter | MiCollab for Mobile | GroundForce |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (36 ratings) | 2.9 (20 ratings) — better |
| Positive reviews | 15.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 36 — better | 20 |
| Update frequency | Every 6 weeks — better | Every 27 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 64 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | Mitel Networks Corporation | Renewal By Andersen LLC |
Customer experience
MiCollab for Mobile
GroundForce
Bugs and requests
MiCollab for Mobile
Reported bugs
19 issues- App won't connect or register to server
- Incoming calls show as missed calls instead of ringing
- Call overlay doesn't work when phone is locked
- Calls get stuck in 'IVR Connecting' state
- App crashes on startup after updates
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- Softphone won't stay open in background
- Status changes don't register properly
- ACD users randomly switched to different states
- Mute button becomes unresponsive
- Native phone option forced instead of app calls
- Chat messages don't sync across devices
- Chat notifications not received
- Location services requirement on Android
- Call quality degrades with certain WiFi networks
- App hangs on loading screen
- Battery drain causes phone shutdown
- Calls lock up desk phone requiring reboot
- Audio won't route through app speakers
- Unexpected error crashes with image uploads
Requested features
14 requests- Answer calls from locked screen
- Auto-add 9 prefix for external calls
- Landscape mode support for iPad
- CarPlay integration for vehicles
- Ability to control ring group membership by status
Show 9 moreShow fewer
- Pre-call audio device selection
- Status change synchronization
- Chat message read receipts
- File sharing in messenger
- Spell checker and text prediction
- Disable work calls during off-hours
- Better Bluetooth device switching
- WiFi signal strength indicators
- Call history sync with desktop app
GroundForce
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MiCollab for Mobile
No in-app purchases
GroundForce
No in-app purchases
Questions
Is MiCollab for Mobile free?
Is GroundForce free?
Which has better reviews, MiCollab for Mobile or GroundForce?
Do MiCollab for Mobile or GroundForce have ads?
Which is updated more often, MiCollab for Mobile or GroundForce?
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