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MiCollab for Mobile

MiCollab for Mobile

by Mitel Networks Corporation

39 ratings
112 reviews
💼 Business
📊 Productivity
Free

Details

Released
October 11, 2015
Updated
July 15, 2026

Developer

Mitel Networks Corporation
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MiCollab for Mobile screenshot #1 for iPhone
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About

This mobile application unifies communication and collaboration tools, allowing employees to talk, chat, meet, and share information from anywhere. It extends office communications to any location, enabling calls, directory searches, instant messaging, and voicemail management directly from a smartphone.

✓Unified communication and collaboration
✓Make and receive office calls
✓Corporate directory search
✓Instant messaging and video calls
✓Visual voicemail management
✓Status and call-routing preferences
Show original description

What users say about MiCollab for Mobile

Reviews of MiCollab for Mobile are mostly negative: the Productivity app is rated 2.2/5 from 39 App Store ratings. What users like most: access work phone from anywhere with WiFi, unified communications on mobile device. Top complaints: frequent app crashes and freezes, calls don't ring or ring only once. Summarized from real user reviews.

Positive things

  • 🌍Access work phone from anywhere with WiFi
  • 📱Unified communications on mobile device
  • 🔄Seamless handoff between devices
  • 💬Integrated chat and messaging features
  • 📞Call forwarding and extension management
  • 🎨Clean and intuitive user interface
  • ✅Works reliably when functioning properly

Negative things

  • 🐛Frequent app crashes and freezes
  • 📵Calls don't ring or ring only once
  • 🔌Fails to connect to server regularly
  • 🔋Severe battery drain on iOS devices
  • 🔊Poor audio and sound quality
  • 📞Dropped calls mid-conversation
  • 🔐Registration failures and re-registration loops
  • 📳Missing push notifications for incoming calls
  • 🔒Calls bypass do-not-disturb settings
  • ⚠️Requires app to be open and screen unlocked
  • 🎧Bluetooth audio integration broken
  • ⏱️Slow and unresponsive performance
  • 🔄Inconsistent behavior across updates
  • 📱Poor WiFi connectivity handling
  • 🚫Mute button freezes during calls
See all reviews

What's New in MiCollab for Mobile

10.3.8

July 15, 2026

Various bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

App Never Works

The app is generally useless. It struggles to connect and simply spins most of the time—particularly since the most recent update.
RRRocky Railroader

Huh?

Is there any way this app can stop sending me work calls?

UPDATE: Works great! All my calls get sent directly to voicemail. Thanks, MiCollab!
BBBagel Buggy

Huh?

Is there any way this app can stop sending me work calls?
BBBagel Buggy

Sad

Our CFO made us use this app for our phone system. It’s terrible. You’d think the IT Dept would have done some due diligence before signing off on it. Sad.
HHockeyStud69

needs one thing

The app needs the ability to auto include 9 prefix when calling. I get calls from people and when I click to call them back, 9 is not automatically added so I get a failed call and have to manually redial the number.
Ddnewt620
See 107 more reviews

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User experience

🐞

Reported Bugs

19 issues

App won't connect or register to server

Bug

Incoming calls show as missed calls instead of ringing

Bug

Call overlay doesn't work when phone is locked

Bug

Calls get stuck in 'IVR Connecting' state

Bug

App crashes on startup after updates

Bug

Softphone won't stay open in background

Bug

Status changes don't register properly

Bug

ACD users randomly switched to different states

Bug

Mute button becomes unresponsive

Bug

Native phone option forced instead of app calls

Bug

Chat messages don't sync across devices

Bug

Chat notifications not received

Bug

Location services requirement on Android

Bug

Call quality degrades with certain WiFi networks

Bug

App hangs on loading screen

Bug

Battery drain causes phone shutdown

Bug

Calls lock up desk phone requiring reboot

Bug

Audio won't route through app speakers

Bug

Unexpected error crashes with image uploads

Bug
✨

Requested Features

14 requests

Answer calls from locked screen

Feature

Auto-add 9 prefix for external calls

Feature

Landscape mode support for iPad

Feature

CarPlay integration for vehicles

Feature

Ability to control ring group membership by status

Feature

Pre-call audio device selection

Feature

Status change synchronization

Feature

Chat message read receipts

Feature

File sharing in messenger

Feature

Spell checker and text prediction

Feature

Disable work calls during off-hours

Feature

Better Bluetooth device switching

Feature

WiFi signal strength indicators

Feature

Call history sync with desktop app

Feature

FAQ

What does the MiCollab Mobile Client do?

The MiCollab Mobile Client is a mobile-first application that integrates various communication and collaboration tools. It allows employees to make and receive office calls, chat with colleagues, search the corporate directory, manage voicemail, and collaborate on projects from their smartphone.

What are the key features of this app?

Key features include unified communication and collaboration, the ability to make and receive office calls via a SIP Softphone, corporate directory search with presence information, instant messaging and point-to-point video calls, visual voicemail management, and customizable status and call-routing preferences.

Is this app free to use?

Based on the provided information, the app itself is free to download and use. However, it requires MiCollab Server 9.6 or newer to function, which is a business solution likely involving licensing costs for the organization.

What devices is MiCollab for Mobile compatible with?

The application is designed for iPhones and requires MiCollab Server 9.6 or newer. It supports communication over Wi-Fi® or 4G/5G networks.

How does this app help with business communication?

It enhances business communication by consolidating calling, chatting, meeting, and sharing capabilities into a single mobile application. This allows employees to stay connected and productive from any location, speeding up decision-making and information sharing within the organization.