Four Seasons vs Marriott Experience
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Four Seasons
Plan your next luxury escape with ease. Connect with hotels and resorts worldwide, manage your trips, and discover destinations. Personalize your stay by setting room preferences, booking activities, and communicating directly with hotel staff.
- Personalized trip planning
- Global destination discovery
- Activity booking and itinerary management
- Room preference settings
- In-app hotel messaging
- Restaurant menu browsing
- In-room dining and spa booking
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Your next personalized getaway is just a tap away. Download the Four Seasons App to connect with our hotels and resorts around the world. It’s service as mobile as you are. You can use the Four Seasons App to: • Easily manage and plan your trips with Four Seasons • Discover our many destinations across the globe • Book and track your activities with our new Itinerary feature • Set your room preferences on your profile for the sleep of your dreams • Chat with the hotel team through in-app messaging • Browse the menus of our on-property restaurants and meet the Executive Chef • Perfect your stay by ordering in-room dining, making spa appointments and more
Marriott Experience
Discover curated travel experiences and accommodations in sought-after destinations across the Caribbean, Mexico, and Latin America. Plan your perfect getaway by exploring hotel portfolios, local culture, dining, spa, and family activities. Book experiences in advance to create authentic moments tailored to your travel style.
- Explore curated travel experiences
- Discover hotel portfolios
- Uncover local culture (food, art, music)
- Learn about dining and spa offerings
- Find family activities
- Book experiences in advance
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Explore endless possibilities with the Marriott Experience app. Immerse yourself in a vacation like no other. From the pristine beaches of the Caribbean to the lush landscapes of Mexico and Latin America, Marriott Experience connects you to the most sought-after experiences in the most coveted destinations. Whether you’re exploring with a partner, family and friends, or on your own, let us cultivate authentic moments that match your unique travel style. At our resorts, you’ll go deeper into your destination while uncovering local culture through food, art, music, and more. Marriott Experience app unlocks an endless world of experiences in the palm of your hand. Discover our portfolio of hotels, explore the uniquely curated experiences at each of our hotels, learn more about our food and beverage offerings, spa, activities for the whole family and more. Download the app now and savor surprising moments of adventure, inspiration and discovery. Plan your next vacation by booking experiences and activities in advance and discover everything our hotels have to offer in one place. Whether your dream vacation involves adventure, relaxation or a bit of both, our portfolio of hotels provides curated hotels experiences tailored to your every desire. Marriott Experience app is the best companion to create the perfect getaway like you've always imagined.
Screenshots
Verdict
The clearest difference is rating: Marriott Experience at 4.7 against Four Seasons's 3.3. Marriott Experience also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Four Seasons's advantage is update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ratings volume and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Marriott Experience holds the better App Store score, 4.7 against 3.3. Both are backed by a comparable volume of ratings — 209 and 429 respectively. Written reviews point the same way: 20% of Four Seasons's written reviews are positive against 25% of Marriott Experience's.
Four Seasons ships an update every 3 weeks, Marriott Experience every 2 months. The most recent releases landed on September 19, 2026 and September 16, 2026 respectively.
| Parameter | Four Seasons | Marriott Experience |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (209 ratings) | 4.7 (429 ratings) — better |
| Positive reviews | 19.6% of reviews | 25.0% of reviews — better |
| Number of ratings | 209 | 429 — better |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 195 MB | 35 MB |
| Age rating | 12+ | 4+ |
| Developer | Four Seasons Hotels Ltd. | Mobail |
Customer experience
Four Seasons
Marriott Experience
Bugs and requests
Four Seasons
Reported bugs
15 issues- App crashes immediately upon launch
- Confirmation codes not received via email or SMS
- Chat feature disconnects or stops responding
- Bluetooth permission pop-ups appear even when app is closed
- False 'jailbroken phone' detection on Apple Silicon Macs and standard iPhones
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- Room service orders fail with instruction to use chat instead
- Profile information reverts to old data after updates
- Preferences and settings don't save
- In-room dining menu not loading
- Reservation not recognized despite confirmation
- Chat history disappears mid-conversation
- Date/time fields reset to current values in booking forms
- Invalid credentials error after app updates
- Valet and housekeeping requests fail intermittently
- Multiple duplicate confirmation emails sent
Requested features
13 requests- iPad-optimized version with landscape support
- Ability to edit and cancel reservations in-app
- Display full reservation details (room type, bed configuration)
- Integration of restaurant reservations in itinerary
- Manual itinerary customization options
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- Face ID/biometric authentication
- Wallet/Passbook support for hotel cards
- Ability to change account phone number without support ticket
- Multiple account support per booking
- Real-time notification delivery without app being open
- Spa and transportation booking functionality
- Dining menu integration across all restaurants
- Calendar UI improvements with visual feedback
Marriott Experience
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Four Seasons
No in-app purchases
Marriott Experience
No in-app purchases
Questions
Is Four Seasons free?
Is Marriott Experience free?
Which has better reviews, Four Seasons or Marriott Experience?
Do Four Seasons or Marriott Experience have ads?
Which is updated more often, Four Seasons or Marriott Experience?
Other comparisons
