Four Seasons vs Layback
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Four Seasons
Plan your next luxury escape with ease. Connect with hotels and resorts worldwide, manage your trips, and discover destinations. Personalize your stay by setting room preferences, booking activities, and communicating directly with hotel staff.
- Personalized trip planning
- Global destination discovery
- Activity booking and itinerary management
- Room preference settings
- In-app hotel messaging
- Restaurant menu browsing
- In-room dining and spa booking
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Your next personalized getaway is just a tap away. Download the Four Seasons App to connect with our hotels and resorts around the world. It’s service as mobile as you are. You can use the Four Seasons App to: • Easily manage and plan your trips with Four Seasons • Discover our many destinations across the globe • Book and track your activities with our new Itinerary feature • Set your room preferences on your profile for the sleep of your dreams • Chat with the hotel team through in-app messaging • Browse the menus of our on-property restaurants and meet the Executive Chef • Perfect your stay by ordering in-room dining, making spa appointments and more
Layback
This service simplifies your beach day by handling all the setup and cleanup. Reserve your spot, choose a package, and arrive to find your beach essentials ready. Enjoy a hassle-free day at the shore.
- Date and spot selection
- Beach package options
- Add-on customization
- Order purchase
- On-site setup
- Cleanup handled
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Layback transforms your beach experience at Brigantine Beach, NJ. No more hauling gear or dealing with cleanup - you deserve a break. First select a date and preferred beach spot. Next, choose from one of our beach packages and add-ons based on your needs. Finally, purchase your order and on the day of your arrival, find everything set up for you.
Screenshots
Verdict
The clearest difference is rating: Layback at 5.0 against Four Seasons's 3.3. Layback also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Four Seasons's advantage is ratings volume (213 vs 6). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Layback holds the better App Store score, 5.0 against 3.3. That said, the two scores are not equally well evidenced: Four Seasons has 213 ratings behind it against 6, so its average is the more settled of the two.
Four Seasons ships an update every 3 weeks, Layback monthly. The most recent releases landed on October 15, 2026 and October 1, 2026 respectively.
| Parameter | Four Seasons | Layback |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (213 ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 19.4% of reviews | — |
| Number of ratings | 213 — better | 6 |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 199 MB | 101 MB |
| Age rating | 12+ | 4+ |
| Developer | Four Seasons Hotels Ltd. | Jason Merchan |
Customer experience
Four Seasons
Layback
Bugs and requests
Four Seasons
Reported bugs
15 issues- App crashes immediately upon launch
- Confirmation codes not received via email or SMS
- Chat feature disconnects or stops responding
- Bluetooth permission pop-ups appear even when app is closed
- False 'jailbroken phone' detection on Apple Silicon Macs and standard iPhones
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- Room service orders fail with instruction to use chat instead
- Profile information reverts to old data after updates
- Preferences and settings don't save
- In-room dining menu not loading
- Reservation not recognized despite confirmation
- Chat history disappears mid-conversation
- Date/time fields reset to current values in booking forms
- Invalid credentials error after app updates
- Valet and housekeeping requests fail intermittently
- Multiple duplicate confirmation emails sent
Requested features
13 requests- iPad-optimized version with landscape support
- Ability to edit and cancel reservations in-app
- Display full reservation details (room type, bed configuration)
- Integration of restaurant reservations in itinerary
- Manual itinerary customization options
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- Face ID/biometric authentication
- Wallet/Passbook support for hotel cards
- Ability to change account phone number without support ticket
- Multiple account support per booking
- Real-time notification delivery without app being open
- Spa and transportation booking functionality
- Dining menu integration across all restaurants
- Calendar UI improvements with visual feedback
Layback
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Four Seasons
No in-app purchases
Layback
No in-app purchases
Questions
Is Four Seasons free?
Is Layback free?
Which has better reviews, Four Seasons or Layback?
Do Four Seasons or Layback have ads?
Which is updated more often, Four Seasons or Layback?
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