Comparison

Upserve Live vs Lightspeed Pay (S)

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Upserve Live

Monitor real-time sales, guest volume, and loss prevention metrics for your restaurant. Access historical reports, top menu items, and your logbook from anywhere.

Highlights
  • Real-time sales monitoring
  • Guest volume tracking
  • Loss prevention metrics
  • Historical report comparison
  • Top menu item analysis
  • Logbook access
Features
Read full description

Upserve Live helps operators stay connected to restaurant performance, from anywhere. Get real-time visibility into sales, labor costs, guests, checks, comps, voids, and other key metrics from your phone, whether you’re managing one location or several. See how sales are trending, monitor labor as a share of sales, and keep an eye on comps and voids. Dig into the details to see which categories are driving the night and how performane compares with previous days. Upserve Live also keeps you connected to your team when you’re off-site. Read and respond to manager notes so you can stay informed about how the shift is going without being on the floor.

About

Lightspeed Pay (S)

This app integrates with a specific retail POS system to streamline online and in-person payments for businesses. It allows for flexible payment collection, order status notifications, and improved customer checkout experiences, especially for delivery or pickup services.

Highlights
  • Syncs with Lightspeed Retail (S) and ecommerce
  • Notifies customers of order status
  • Accepts advance or delivery payments
  • Complete sales with phone
  • Supports cash or card payments
  • Facilitates delivery and curbside pickup
Read full description

Lightspeed Pay is only available for businesses that use Lightspeed Retail POS (S). It is not available for new customers. For businesses that offer online ordering or delivery, this app syncs with Lightspeed Retail (S) and ecommerce site to help bridge the gap between online orders and in-person checkout. Whether your customers pay on the go or place orders remotely, the Lightspeed Pay app makes it easy to keep everybody in the loop and get paid. Improve your checkout experience Notifies your customers when their orders are on the way Get paid in advance or collect payment when the item is delivered Complete a sale with your phone when a customer stops by to pick up an order See when your customer’s order is ready and they can pay with cash or card Serve your customers better Move out from behind the counter and meet your customers wherever they are, and ring up simple sales with credit cards or cash. Make selling flexible by offering delivery or curbside pickup options Delight shoppers with speedy transactions and reduced waiting times in store Enjoy continuous stable app usage even through your busiest periods Lightspeed Retail is the effortless POS software for busy retailers. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store. Thanks to Lightspeed’s one-stop commerce platform, you can get all the tools to successfully run your business from one powerful solution.

Screenshots

Upserve Live3 screens
Lightspeed Pay (S)3 screens

Verdict

The call

The clearest difference is ads: Upserve Live at none against Lightspeed Pay (S)'s shown. Upserve Live also leads on monetization model (free vs ad-supported) and ratings volume (59 vs 6). Lightspeed Pay (S)'s advantage is update cadence (every 3 weeks vs every 3 months) and rating (1.8 vs 1.6). On price, review sentiment, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lightspeed Pay (S) holds the better App Store score, 1.8 against 1.6. That said, the two scores are not equally well evidenced: Upserve Live has 59 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 19% of Upserve Live's written reviews are positive against 25% of Lightspeed Pay (S)'s.

UpkeepUpdate frequency

Upserve Live ships an update every 3 months, Lightspeed Pay (S) every 3 weeks. The most recent releases landed on October 24, 2026 and October 4, 2026 respectively.

Scorecard6 real differences · 4 level
Upserve Live versus Lightspeed Pay (S): the parameters behind the verdict, then further details
ParameterUpserve LiveLightspeed Pay (S)
PriceFreeFree
Rating1.6 (59 ratings)1.8 (6 ratings) — better
Positive reviews19.4% of reviews25.0% of reviews — better
Number of ratings59 — better6
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.612.0 — better
Further details — not scored
Size35 MB306 MB
Age rating12+4+
DeveloperUpserve, Inc.ShopKeep.com

Customer experience

Upserve Live

All ratings59 ratings
Positive11.9%
Neutral3.4%
Negative84.7%
Written reviews72 reviews
Positive19.4%
Neutral2.8%
Negative77.8%

Lightspeed Pay (S)

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

Upserve Live

No in-app purchases

None

Lightspeed Pay (S)

No in-app purchases

Questions

Is Upserve Live free?
Upserve Live is free to download, with no in-app purchases.
Is Lightspeed Pay (S) free?
Lightspeed Pay (S) is free to download, with no in-app purchases.
Which has better reviews, Upserve Live or Lightspeed Pay (S)?
Lightspeed Pay (S) is rated higher. Upserve Live averages 1.6 out of 5 from 59 ratings, while Lightspeed Pay (S) averages 1.8 from 6 ratings.
Do Upserve Live or Lightspeed Pay (S) have ads?
Lightspeed Pay (S) shows ads; Upserve Live does not.
Which is updated more often, Upserve Live or Lightspeed Pay (S)?
Upserve Live ships an update every 3 months, and Lightspeed Pay (S) every 3 weeks. Most recently, Upserve Live was updated on October 24, 2026 and Lightspeed Pay (S) on October 4, 2026.

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