海尔智家 vs 郑好办
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
海尔智家
This app serves as a central hub for managing all smart home appliances from Haier Group brands. It enables seamless connectivity, scene-based control, and access to comprehensive home appliance services and shopping.
- Connect and control Haier smart appliances
- Create personalized smart home scenes
- Access appliance purchase and service information
- Shop for Haier appliances and ecosystem products
- Exclusive member benefits and activities
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海尔智家APP是海尔智家推出的智慧家庭总入口,可以发现、连接和管理海尔集团所有品牌的智能家电,实现智能设备之间的互联互通,一键实现智能家居设备的场景化控制;从安装调试到维护保养,享受五星级服务;海尔官方商城为您带来便捷购物新体验,从智能家电到家居生态,畅享一站式购物;海尔智家APP致力于帮您实现高品质的智慧生活,让您畅享智能、便捷、舒适的智能家居新体验,开启美好生活新篇章。 ■设备互联,快捷控制 轻松连接海尔旗下全品牌智能家电,实现设备互联互通,操作便捷。提供智能控制、信息查询、能耗管理等功能,支持多种快捷操作方式,一站式智能解决方案。 ■智能场景,创新体验 DIY个性化智慧场景,探索极客模式,同时可根据操作习惯推荐场景,一键开启。 ■家电服务,一键直达 提供家电购买、送装、保养、维修等全流程服务,可轻松查询维保进度和家电购买及保修期等信息,做您家电全生命周期智能管家。 ■智家商城,畅享品质 智家商城涵盖海尔旗下全品牌优质家电及相关生态产品,为您提供一站式购物体验,轻松满足各种家居需求。 ■智家会员,专属权益 专属会员福利,海量积分礼品,为您提供更多好玩有趣的活动。 【联系我们】 每一次的进步都离不开您的支持和关注,我们非常期待您的各种点赞和吐槽。可以通过以下方式和我们反馈: (1)海尔智家App-->我的-->在线客服 (2)海尔智家App-->我的-->建议留言
郑好办
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郑好办APP是由郑州市行政审批和政务信息管理局发布的一款城市大脑APP,通过利用大数据、云计算、人工智能等前沿技术,为郑州市民提供在线政务服务、生活服务、头条资讯、城市服务等一体化、个性化、精准化的“掌上办”综合移动应用。
Screenshots
Verdict
The clearest difference is review sentiment: 郑好办 at 81% against 海尔智家's 35%. 郑好办 also leads on rating (4.0 vs 3.4) and ads (none vs shown). On price, ratings volume, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
郑好办 holds the better App Store score, 4.0 against 3.4. Both are backed by a comparable volume of ratings — 11K and 10K respectively. Written reviews point the same way: 35% of 海尔智家's written reviews are positive against 81% of 郑好办's.
海尔智家 ships an update fortnightly, 郑好办 monthly. Both last shipped on November 10, 2026.
| Parameter | 海尔智家 | 郑好办 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (11K ratings) | 4.0 (10K ratings) — better |
| Positive reviews | 34.8% of reviews | 81.5% of reviews — better |
| Number of ratings | 11K — better | 10K |
| Update frequency | Fortnightly — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 317 MB | 125 MB |
| Age rating | 17+ | 4+ |
| Developer | haier | Zhengzhou big data administration bureau |
Customer experience
海尔智家
郑好办
Bugs and requests
海尔智家
Reported bugs
24 issues- App crashes frequently
- App becomes unusable after updates
- Devices disconnect after updates
- App is slow and constantly loading
- Saved schedules are not saved
Show 19 moreShow fewer
- Devices disappear from the app
- Login issues and inability to log in
- App prompts for updates that fail
- Water heater loses WiFi connection after update
- App is unresponsive or freezes
- Cannot stop music playback with voice commands
- App crashes on startup
- Washing machine program errors and incorrect model recognition
- Automatic login loop
- App does not display correct device model or features
- Push notification badge count increases continuously
- App closes immediately on opening
- Constant update prompts that don't work
- Remote control function is not working
- App not connecting on iOS
- App not saving timer settings
- App not showing device status
- App not responding to device clicks
- App not loading options
Requested features
14 requests- Add English language support
- Add Egypt country support for phone numbers
- More integration with other smart home platforms (e.g., Xiaomi, Apple, Google Home)
- Add support for more appliance types
- Improve remote control convenience (e.g., widgets)
Show 9 moreShow fewer
- One-click to clear unread message notifications
- Allow users to connect to Wi-Fi networks without passwords
- Add a 'clear cache' option
- More intuitive and less cluttered interface
- Better iPad optimization
- Add a timer reminder for fabric softener in washing machines
- Allow users to control devices without granting excessive permissions
- Improve app performance and reduce loading times
- Add advanced analytics
郑好办
Not enough reviews yet to summarise bugs or requests.
In-app purchases
海尔智家
No in-app purchases
郑好办
No in-app purchases









