Comparison

海尔智家 vs 郑好办

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

海尔智家

This app serves as a central hub for managing all smart home appliances from Haier Group brands. It enables seamless connectivity, scene-based control, and access to comprehensive home appliance services and shopping.

Highlights
  • Connect and control Haier smart appliances
  • Create personalized smart home scenes
  • Access appliance purchase and service information
  • Shop for Haier appliances and ecosystem products
  • Exclusive member benefits and activities
Features
Read full description

海尔智家APP是海尔智家推出的智慧家庭总入口,可以发现、连接和管理海尔集团所有品牌的智能家电,实现智能设备之间的互联互通,一键实现智能家居设备的场景化控制;从安装调试到维护保养,享受五星级服务;海尔官方商城为您带来便捷购物新体验,从智能家电到家居生态,畅享一站式购物;海尔智家APP致力于帮您实现高品质的智慧生活,让您畅享智能、便捷、舒适的智能家居新体验,开启美好生活新篇章。 ■设备互联,快捷控制 轻松连接海尔旗下全品牌智能家电,实现设备互联互通,操作便捷。提供智能控制、信息查询、能耗管理等功能,支持多种快捷操作方式,一站式智能解决方案。 ■智能场景,创新体验 DIY个性化智慧场景,探索极客模式,同时可根据操作习惯推荐场景,一键开启。 ■家电服务,一键直达 提供家电购买、送装、保养、维修等全流程服务,可轻松查询维保进度和家电购买及保修期等信息,做您家电全生命周期智能管家。 ■智家商城,畅享品质 智家商城涵盖海尔旗下全品牌优质家电及相关生态产品,为您提供一站式购物体验,轻松满足各种家居需求。 ■智家会员,专属权益 专属会员福利,海量积分礼品,为您提供更多好玩有趣的活动。 【联系我们】 每一次的进步都离不开您的支持和关注,我们非常期待您的各种点赞和吐槽。可以通过以下方式和我们反馈: (1)海尔智家App-->我的-->在线客服 (2)海尔智家App-->我的-->建议留言

About

郑好办

Features
Read full description

郑好办APP是由郑州市行政审批和政务信息管理局发布的一款城市大脑APP,通过利用大数据、云计算、人工智能等前沿技术,为郑州市民提供在线政务服务、生活服务、头条资讯、城市服务等一体化、个性化、精准化的“掌上办”综合移动应用。

Screenshots

海尔智家4 screens
郑好办4 screens

Verdict

The call

The clearest difference is review sentiment: 郑好办 at 81% against 海尔智家's 35%. 郑好办 also leads on rating (4.0 vs 3.4) and ads (none vs shown). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

郑好办 holds the better App Store score, 4.0 against 3.4. Both are backed by a comparable volume of ratings — 11K and 10K respectively. Written reviews point the same way: 35% of 海尔智家's written reviews are positive against 81% of 郑好办's.

UpkeepUpdate frequency

海尔智家 ships an update fortnightly, 郑好办 monthly. Both last shipped on November 10, 2026.

Scorecard3 real differences · 7 level
海尔智家 versus 郑好办: the parameters behind the verdict, then further details
Parameter海尔智家郑好办
PriceFreeFree
Rating3.4 (11K ratings)4.0 (10K ratings) — better
Positive reviews34.8% of reviews81.5% of reviews — better
Number of ratings11K — better10K
Update frequencyFortnightly — betterMonthly
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchases—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better14.0
Further details — not scored
Size317 MB125 MB
Age rating17+4+
DeveloperhaierZhengzhou big data administration bureau

Customer experience

海尔智家

All ratings89 ratings
Positive13.5%
Neutral2.2%
Negative84.3%
Written reviews66 reviews
Positive34.8%
Neutral3.0%
Negative62.1%

郑好办

All ratings11 ratings
Positive81.8%
Neutral0.0%
Negative18.2%
Written reviews27 reviews
Positive81.5%
Neutral3.7%
Negative14.8%

Bugs and requests

海尔智家

Reported bugs

24 issues
  • App crashes frequently
  • App becomes unusable after updates
  • Devices disconnect after updates
  • App is slow and constantly loading
  • Saved schedules are not saved
Show 19 more
  • Devices disappear from the app
  • Login issues and inability to log in
  • App prompts for updates that fail
  • Water heater loses WiFi connection after update
  • App is unresponsive or freezes
  • Cannot stop music playback with voice commands
  • App crashes on startup
  • Washing machine program errors and incorrect model recognition
  • Automatic login loop
  • App does not display correct device model or features
  • Push notification badge count increases continuously
  • App closes immediately on opening
  • Constant update prompts that don't work
  • Remote control function is not working
  • App not connecting on iOS
  • App not saving timer settings
  • App not showing device status
  • App not responding to device clicks
  • App not loading options

Requested features

14 requests
  • Add English language support
  • Add Egypt country support for phone numbers
  • More integration with other smart home platforms (e.g., Xiaomi, Apple, Google Home)
  • Add support for more appliance types
  • Improve remote control convenience (e.g., widgets)
Show 9 more
  • One-click to clear unread message notifications
  • Allow users to connect to Wi-Fi networks without passwords
  • Add a 'clear cache' option
  • More intuitive and less cluttered interface
  • Better iPad optimization
  • Add a timer reminder for fabric softener in washing machines
  • Allow users to control devices without granting excessive permissions
  • Improve app performance and reduce loading times
  • Add advanced analytics

郑好办

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

海尔智家

No in-app purchases

None

郑好办

No in-app purchases

Questions

Is 海尔智家 free?
海尔智家 is free to download, with no in-app purchases.
Is 郑好办 free?
郑好办 is free to download, with no in-app purchases.
Which has better reviews, 海尔智家 or 郑好办?
郑好办 is rated higher. 海尔智家 averages 3.4 out of 5 from 11K ratings, while 郑好办 averages 4.0 from 10K ratings.
Do 海尔智家 or 郑好办 have ads?
海尔智家 shows ads; 郑好办 does not.
Which is updated more often, 海尔智家 or 郑好办?
海尔智家 ships an update fortnightly, and 郑好办 monthly. Most recently, 海尔智家 was updated on November 10, 2026 and 郑好办 on November 10, 2026.

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