The Customer Factor vs Safety Advocate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
The Customer Factor
Manage appointments, estimates, and invoices with ease. Navigate between jobs using integrated map services. Capture signatures, photos, and process payments directly within the app.
- Appointment scheduling and editing
- Integrated map navigation
- Estimate and invoice creation
- Signature capture
- Photo upload and capture
- Credit card processing
- Time tracking and clock in/out
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This app is for users of The Customer Factor who are looking for an easy way to schedule, view, and edit appointments. Each appointment is connected to google maps and apple maps making navigation from appointment to appointment a breeze. You can also create/email/print estimates and invoices and mark invoices as paid. We're always adding new features to the app. Some recent feature releases include a signature feature where you can capture signatures, a photo feature giving you a way to easily take photos from within the app or upload photos from your phone, a completely searchable database, credit card processing, an "I'm on the way" text messaging feature, discount options, ability to email general emails (with or w/o attachments) to your prospects and customers and much more. Plus we have a time tracking feature and a clock in/clock out feature available!
Safety Advocate
This app helps employees identify workplace hazards and create Job Hazard Analyses using OSHA standards. It also tracks employee training, safety meetings, and PPE inspections, providing progress reports to management.
- Job site hazard identification
- Job Hazard Analysis (JHA) creation
- OSHA 1910 General Industry Standard compliance
- Employee training assignment tracking
- Weekly safety meeting management
- PPE inspection logging
- Progress reporting
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As a Safety Advocate your employees get unlimited access to the Safety Advocate app! • This app helps them identify job site hazards and populate a Job Hazard Analysis that will enable a user to either mitigate or eliminate the identified hazard by using OSHA 1910 General Industry Standard. • The app gathers your employee training assignments, weekly safety meetings and PPE Inspections. So all you assign your employees on your Safety Advocate dashboard is sent to them in the app. And you get reports of their progress as they complete assignments, JHAs, PPE Inspections etc... Makes OSHA compliance easy. Terms of Use and Privacy: https://app.expertsafetyservices.com/terms-of-use-and-privacy.php
Screenshots
Verdict
The Customer Factor and Safety Advocate both sit at 3.5 stars, but that hides the real split: 48% of The Customer Factor's written reviews are positive against 33% of Safety Advocate's. The Customer Factor also leads on ratings volume (71 vs 15). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.5 for The Customer Factor against 3.5 for Safety Advocate. Both are backed by a comparable volume of ratings — 71 and 15 respectively. Written reviews are what separate them: 48% of The Customer Factor's written reviews are positive against 33% of Safety Advocate's.
The Customer Factor ships an update every 3 weeks, Safety Advocate fortnightly. The most recent releases landed on September 19, 2026 and September 24, 2026 respectively.
| Parameter | The Customer Factor | Safety Advocate |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (71 ratings) | 3.5 (15 ratings) |
| Positive reviews | 48.5% of reviews — better | 33.3% of reviews |
| Number of ratings | 71 — better | 15 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 107 MB | 94 MB |
| Age rating | 4+ | 4+ |
| Developer | The Customer Factor LLC | Raphael Hamelain |
Customer experience
The Customer Factor
Safety Advocate
In-app purchases
The Customer Factor
No in-app purchases
Safety Advocate
No in-app purchases
Questions
Is The Customer Factor free?
Is Safety Advocate free?
Which has better reviews, The Customer Factor or Safety Advocate?
Do The Customer Factor or Safety Advocate have ads?
Which is updated more often, The Customer Factor or Safety Advocate?
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