Comparison

The Customer Factor vs Safety Advocate

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

The Customer Factor

Manage appointments, estimates, and invoices with ease. Navigate between jobs using integrated map services. Capture signatures, photos, and process payments directly within the app.

Highlights
  • Appointment scheduling and editing
  • Integrated map navigation
  • Estimate and invoice creation
  • Signature capture
  • Photo upload and capture
  • Credit card processing
  • Time tracking and clock in/out
Features
Read full description

This app is for users of The Customer Factor who are looking for an easy way to schedule, view, and edit appointments. Each appointment is connected to google maps and apple maps making navigation from appointment to appointment a breeze. You can also create/email/print estimates and invoices and mark invoices as paid. We're always adding new features to the app. Some recent feature releases include a signature feature where you can capture signatures, a photo feature giving you a way to easily take photos from within the app or upload photos from your phone, a completely searchable database, credit card processing, an "I'm on the way" text messaging feature, discount options, ability to email general emails (with or w/o attachments) to your prospects and customers and much more. Plus we have a time tracking feature and a clock in/clock out feature available!

About

Safety Advocate

This app helps employees identify workplace hazards and create Job Hazard Analyses using OSHA standards. It also tracks employee training, safety meetings, and PPE inspections, providing progress reports to management.

Highlights
  • Job site hazard identification
  • Job Hazard Analysis (JHA) creation
  • OSHA 1910 General Industry Standard compliance
  • Employee training assignment tracking
  • Weekly safety meeting management
  • PPE inspection logging
  • Progress reporting
Features
Read full description

As a Safety Advocate your employees get unlimited access to the Safety Advocate app! • This app helps them identify job site hazards and populate a Job Hazard Analysis that will enable a user to either mitigate or eliminate the identified hazard by using OSHA 1910 General Industry Standard. • The app gathers your employee training assignments, weekly safety meetings and PPE Inspections. So all you assign your employees on your Safety Advocate dashboard is sent to them in the app. And you get reports of their progress as they complete assignments, JHAs, PPE Inspections etc... Makes OSHA compliance easy. Terms of Use and Privacy: https://app.expertsafetyservices.com/terms-of-use-and-privacy.php

Screenshots

The Customer Factor4 screens
Safety Advocate4 screens

Verdict

The call

The Customer Factor and Safety Advocate both sit at 3.5 stars, but that hides the real split: 48% of The Customer Factor's written reviews are positive against 33% of Safety Advocate's. The Customer Factor also leads on ratings volume (71 vs 15). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.5 for The Customer Factor against 3.5 for Safety Advocate. Both are backed by a comparable volume of ratings — 71 and 15 respectively. Written reviews are what separate them: 48% of The Customer Factor's written reviews are positive against 33% of Safety Advocate's.

UpkeepUpdate frequency

The Customer Factor ships an update every 3 weeks, Safety Advocate fortnightly. The most recent releases landed on September 19, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
The Customer Factor versus Safety Advocate: the parameters behind the verdict, then further details
ParameterThe Customer FactorSafety Advocate
PriceFreeFree
Rating3.5 (71 ratings)3.5 (15 ratings)
Positive reviews48.5% of reviews — better33.3% of reviews
Number of ratings71 — better15
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size107 MB94 MB
Age rating4+4+
DeveloperThe Customer Factor LLCRaphael Hamelain

Customer experience

The Customer Factor

All ratings71 ratings
Positive60.6%
Neutral5.6%
Negative33.8%
Written reviews33 reviews
Positive48.5%
Neutral3.0%
Negative48.5%

Safety Advocate

All ratings15 ratings
Positive53.3%
Neutral6.7%
Negative40.0%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

In-app purchases

None

The Customer Factor

No in-app purchases

None

Safety Advocate

No in-app purchases

Questions

Is The Customer Factor free?
The Customer Factor is free to download, with no in-app purchases.
Is Safety Advocate free?
Safety Advocate is free to download, with no in-app purchases.
Which has better reviews, The Customer Factor or Safety Advocate?
The Customer Factor and Safety Advocate are both rated 3.5 out of 5 on the App Store, from 71 and 15 ratings respectively.
Do The Customer Factor or Safety Advocate have ads?
Neither The Customer Factor nor Safety Advocate shows ads.
Which is updated more often, The Customer Factor or Safety Advocate?
The Customer Factor ships an update every 3 weeks, and Safety Advocate fortnightly. Most recently, The Customer Factor was updated on September 19, 2026 and Safety Advocate on September 24, 2026.

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