Second Cup Café vs Hey Chef
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Second Cup Café
This app allows you to earn rewards and pay for purchases at Second Cup Café. You can order ahead for pickup, track your points, and receive special offers. Easily find a café and manage your account.
- Earn 10 points per dollar spent
- Get rewards for every 500 points
- Order ahead for pickup
- Pay directly from the app
- Track and redeem rewards
- Receive special offers and promotions
- Find nearby cafés
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The Second Cup Café Rewards app is a simple, fast way to earn rewards and pay for your purchases. Earn 10 points for every dollar you spend at Second Cup Café, and get a reward for every 500 points earned. Your membership also comes with special rewards, surprises, and offers along the way. Be sure to enable push notifications so you don’t miss a thing. It’s easy to get started. Simply download the app to become a Second Cup Café Rewards member today! As a member, you get access to these great app features: ● Pay for your purchases directly from the app -- just scan and go! ● Order directly from the app and pick up at your nearest café! ● Earn points on every dollar you spend. You’ll earn 10 points for every dollar spent. ● You’ll get a reward for every 500 points earned. ● Get special offers and promotions tailored to you. Opt-in to push notifications so you’ll always be the first to know. ● Track your rewards and redeem them whenever you want. ● Top up your card balance with easy reload. ● Find a Second Cup café wherever you are with our Café Locator.
Hey Chef
Easily order food ahead for pickup or delivery, customize your meals, and access exclusive deals. The app supports various payment methods and allows for order feedback.
- Order ahead for pickup
- Skip the line
- Exclusive offers
- Loyalty programs
- Customize orders
- Delivery options
- Multiple payment options
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With the Hey Chef mobile app you can: • Order ahead and skip the line • Benefit from exclusive offers and loyalty programs • Customize your order • Delivery options • Provide feedback • Pay with Google and Apple pay NOTE: Application features can vary by location.
Screenshots
Verdict
The clearest difference is rating: Second Cup Café at 4.6 against Hey Chef's 4.3. Second Cup Café also leads on update cadence (every 6 weeks vs every 3 months) and ratings volume (27 vs 7). Hey Chef's advantage is review sentiment (53% vs 36%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Second Cup Café holds the better App Store score, 4.6 against 4.3. Both are backed by a comparable volume of ratings — 27 and 7 respectively. Written reviews complicate that: 36% of Second Cup Café's written reviews are positive against 53% of Hey Chef's, so the app with the better star average is not the one people write more warmly about.
Second Cup Café ships an update every 6 weeks, Hey Chef every 3 months. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.
| Parameter | Second Cup Café | Hey Chef |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (27 ratings) — better | 4.3 (7 ratings) |
| Positive reviews | 36.0% of reviews | 53.3% of reviews — better |
| Number of ratings | 27 — better | 7 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 61 MB | 148 MB |
| Age rating | 4+ | 12+ |
| Developer | Foodtastic Inc | Aramark Canada Ltd. |
Customer experience
Second Cup Café
Hey Chef
Bugs and requests
Second Cup Café
Reported bugs
53 issues- Points program not working
- Scan failed independently
- Points not counted half the time
- Constant payment verification
- Account nuked with no notice
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- Cannot log in (app update loop)
- Cannot order online
- Rewards card not adding
- App doesn't receive orders
- Errors with payment
- Cannot add gift card
- Unable to pick drinks or customize
- Apple Pay not working
- Gift card balance not updating
- Cannot add card to Apple Wallet
- App crashes or freezes
- Order confirmation issues
- Payment verification issues
- Menu not accessible without account
- In-person transactions not sending receipts
- Item availability not updated in real-time
- Cannot reload funds on Apple Pay
- App support is unhelpful
- Upload to Apple Wallet fails
- App doesn't work on data
- Cannot finish order (pay screen errors)
- Order invalidation due to options
- Geolocation not always accurate
- Cannot cancel orders
- App doesn't confirm order location
- App UI is hard to follow
- Favorite orders/items difficult to find
- App doesn't ask for pickup type
- Store does not receive app orders
- App shows items out of stock when they are not
- App doesn't receive orders
- App rarely takes user to pay screen
- Errors occur regularly
- All options don't work and invalidate order
- App is slow
- App doesn't support Apple Pay
- App doesn't support Apple Wallet
- Cannot add Master card or debit card to Apple Pay
- Apple Pay won't work
- App not calibrated for iPhone X screen
- Cannot leave a tip
- Apple Wallet upload does not work
- App is not compatible with Apple Wallet
- Default gift card cannot be changed
- New gift card not showing on app
- Old gift card balance needs to be spent for new one to show
- App is useless
- App fails to add to Apple Wallet on data
Requested features
14 requests- Add Face ID
- Enable auto-fill for username/email
- Add email receipts for in-person purchases
- Add a tip option for mobile orders
- Allow customization of drinks (oat milk, less/more ice)
Show 9 moreShow fewer
- Support for iPhone X screen calibration
- Add menu to the app
- Allow adding gift cards to the app
- Improve UI design and navigation
- Confirm order location explicitly
- Add a cancel order button
- Specify pickup type (in-store/drive-thru)
- Allow franchisees to set item availability
- Real-time balance updates in app and Apple Wallet
Hey Chef
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Second Cup Café
No in-app purchases
Hey Chef
No in-app purchases
Questions
Is Second Cup Café free?
Is Hey Chef free?
Which has better reviews, Second Cup Café or Hey Chef?
Do Second Cup Café or Hey Chef have ads?
Which is updated more often, Second Cup Café or Hey Chef?
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