Etihad vs LUXE Concierge
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Etihad
This travel app allows users to book flights, manage bookings, and check in for their journeys. It provides mobile boarding passes, real-time flight status updates, and access to exclusive travel deals. Users can also upgrade their seats and add extras for a more comfortable experience.
- Flight booking and management
- Fast and easy check-in
- Live flight status updates
- Upgrade and add extras
- Exclusive travel deals
- Etihad Guest program management
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A brand-new travel companion for your trips. Book flights, check in, and manage your bookings seamlessly with the Etihad Airways app. Whether you're flying Economy, Business, or First, enjoy a hassle-free journey with mobile boarding passes at your fingertips, real-time flight status, and exclusive travel deals. Why Download the Etihad Airways App? - Flight Booking & Management – Easily search, book, and manage flights - Fast & Easy Check-in – Check in, select your seat, and download your mobile boarding pass. - Live Flight Status & Updates – Get real-time alerts on flight delays, gate changes, and departure times. - Upgrade & Add Extras – Choose your favorite seat, add lounge access, extra baggage, and Priority Boarding. - Exclusive Travel Deals – Find offers on flights in Economy, Business, and First. - Etihad Guest program – Manage your miles, check status, select and enjoy exclusive benefits. - Fly to Abu Dhabi & Beyond – Discover Abu Dhabi Stopover package, trending destinations, and top travel experiences. Download the Etihad Airways app now for effortless booking, easy check-in, and exclusive travel deals!
LUXE Concierge
This travel companion app offers bespoke itineraries, insider tips, and offline access to destination information. It provides curated content from local experts and includes features like offline maps, a currency converter, and augmented reality for exploring. Access is granted through LUXE's brand partners.
- Bespoke travel itineraries
- Offline access to all content
- Offline maps and directions
- Curated content from local experts
- Augmented reality exploration
- Currency converter and favorites list
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This app is only available through LUXE’s trusted brand partners, tour operators, concierges or travel guides. The travel industry’s snappiest, sassiest and most stylish destination companion is also one of its most prolific, having collaborated with leading brands from all over the globe to create bespoke products across a variety of dynamic and impactful platforms. And while our stuff sure looks good, we’re certainly more than just a pretty face – our expert team of writers and contributors know their cities better than anyone. They’ve probed deep to uncover the most happening hotspots, benchmark recommendations, useful insider tips and illuminating experiences, which means highly curated and engaging content for our discerning clients. Features: • Bespoke travel itineraries • Online access and downloadable itineraries as PDFs • Trip accommodation & transportation details • Info distilled from LUXE resident editors and local contributors • 100% offline access to all app info and features (except for sharing & updates) • Offline map and directions – if you’re lost the guide will locate you on the map and provide directions to the LUXE recommended destination • Clickable websites and phone numbers • Share your thoughts with LUXE and view others comments/feedback • A slew of handy extras including currency converter, subway map and option to add your own personal favourites • Augmented reality that allows you to view your environment and all the places you want to visit in real time The world’s most sophisticated travellers turn to LUXE, and now, so can you.
Screenshots
Verdict
The clearest difference is review sentiment: LUXE Concierge at 75% against Etihad's 20%. LUXE Concierge also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Etihad's advantage is rating (4.4 vs 3.0) and update cadence (every 5 days vs every 2 months). On price and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Etihad holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: Etihad has 18K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 20% of Etihad's written reviews are positive against 75% of LUXE Concierge's, so the app with the better star average is not the one people write more warmly about.
Etihad ships an update every 5 days, LUXE Concierge every 2 months. The most recent releases landed on October 18, 2026 and October 3, 2026 respectively.
| Parameter | Etihad | LUXE Concierge |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (18K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 20.0% of reviews | 75.0% of reviews — better |
| Number of ratings | 18K — better | 2 |
| Update frequency | Every 5 days — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 189 MB | 103 MB |
| Age rating | 4+ | 17+ |
| Developer | Etihad Airways | LUXE Ltd. |
Customer experience
Etihad
LUXE Concierge
Bugs and requests
Etihad
Reported bugs
13 issues- Unable to log in
- Cancelled all booking details
- Issues with paying for seat changes
- Booked flights disappearing from app
- Incorrect flight information displayed
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- Inability to check in through the app
- Redirecting issues and 404 errors
- Visa system not working
- Refund and customer service issues
- Inability to upload documents for check-in
- Compatibility issues with newer devices
- Frequent log-outs and re-logins required
- Inability to manage bookings through the app
Requested features
9 requests- Allow copying and pasting of passwords
- Enable saving boarding passes to Apple Wallet
- Improve seat selection and management
- Add ability to book flights using miles
- Integrate loyalty program details
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- Improve app performance and stability
- Enhance user experience and navigation
- Add more features to the app
- Improve customer support and communication
LUXE Concierge
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Etihad
No in-app purchases
LUXE Concierge
No in-app purchases
