Etihad Reviews: Is It Legit?

Customer Experience

Positive experience19.9% of reviews
Neutral6.7% of reviews
Negative experience73.4% of reviews

~ Based on 973 written reviews from the US App Store.

What users say about Etihad

Is Etihad Safe?

Etihad appears safe based on user ratings. AppsHunter Safety Score for Etihad is 89/100.

This assessment is based on 18,152 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.2% of ratings point to a safe experience
4.4% of ratings suggest some concerns
9.5% of ratings point to a risky experience

~ Based on 18,148 App Store ratings for Etihad.

Is Etihad Legit?

Etihad appears to be a legitimate app. AppsHunter Legitimacy Score for Etihad is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

poor

cannot book seat

Response from developer

Thank you for bringing this to our attention. We'd like to know more about that. Could you please send an email to mobileappfeedback@etihad.ae and make sure you include the following details so we can look into it: - Device/ mobile name - OS information (example: 14.8.1) - App version (examples 3.0.32) - Problem statement & Expectation - Screenshots *Eric

Rubbish AI

I had paid for a seat, money taken by Ethiad but seat not assigned, tried contacting Ethiad but only options were AI generated which didn't resolve my problem, despite wanting to speak with live agent

Brilliant app.

So easy to use.

Endless loop of validation hell

Couldn’t be worse unless it was made by SAP

Ruining the journey

A terrible app. I’m told I can’t add my booking to the app, so cannot choose a seat, cannot bid for an upgrade. Can’t check in prior to departure. It’s like going back in time 20 years. It’s now put a dampener on the start of a long awaited holiday.

App

Worst app ever nothing works always have to call them to make a changes

Response from developer

Hi there. That doesn't sound ideal to us at all! Please send us a screenshot of what you faced online through any of our channels that you can reach via: http://spr.ly/62507BHVRNv. *Sam

WTF

Sucks

need improvement

i can’t check in online because of the middle initial use for booking even i put my documents info and first & last name correctly with a middle initial in it ,need improvement to access all options easily it also takes too long to process, i have used to other airlines apps as well but i didn’t receive these kind of error and issues
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Terrible, trips don’t even show up

Cannot see current trips, prices are different and if you do actually succeed in booking a trip, it might be canceled and the actual ticket will not be issued. Then you have to wait 7 to 14 business days for a refund.. Ridiculous!

EH APP

Not user friendly

Ms

Horrible app and misleading

Compliments

Add compliments section to App please. Had a great flight and would like to compliment an attendant. App has no section to rate a flight.

Easy!

Easy to use, all the details you need for a flight in one convenient spot.

Sign up issues

It’s frustrating! It keeps redirecting me back to the email verification page, and I can’t get past that step. Please fix this issue.

Totally scammed

Don’t ever try to buy tickets using this app,They will charged you and never give you a ticket info and when you contact customer care they will asked for credit debit card number…and no will answer when you call 😡🤬🥵

Poor

Clunky and hard to access basic info. The worst flight app I have seen

Worse airline app

I have been trying to ça ange somethings for oy flights and can’t go through the first basic steps

Gk

Not consistent and not easy to manage

Terrible app

This app is slow and does not work well
I will not fly again on this airline until the app is fixed

Awful experience

Would be 0 stars. Made an expensive booking, they cancelled it just as the payment went though, without telling me, I wait at the airport all day, just for them to tell me it’s cancelled and I’ll receive my money back in 7-45 days, no off of help or anything. Won’t book with these again.