OpenKey vs Ivy Staff Chat App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenKey
Unlock hotel rooms worldwide using your smartphone as a secure digital key. Access your room instantly, share keys with companions, and manage your stay with features like check-out details and hotel information.
- Instant room access
- Digital key sharing
- Contact hotel operations
- View check-out details
- Room number displayed
- Explore hotel amenities
- Request check-out
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Introducing the latest release of the OpenKey Guest mobile app! Access hotel rooms worldwide with a secure and convenient digital key directly on your smartphone. With the OpenKey app, you can enjoy the following features: - Instant Room Access: Easily unlock your guest room with a simple touch of a button. No more fumbling with keycards or waiting in line at the front desk. - Key Sharing: Share your digital key with up to 4 other guests, making it easier for your travel companions to access the room. - Contact Hotel: Contact the hotel operations team for any additional needs during your stay, like extra pillows or towels, potential reservation details, and questions that may arise. - Check-Out Details: View your check-out date and time on the mobile key, helping you stay organized and plan your departure effortlessly. - Room Number on Mobile Key: Say goodbye to the hassle of carrying a keycard jacket. Your room number is conveniently displayed on the mobile key, allowing for a streamlined and hassle-free experience. - Hotel Exploration: Discover hotel amenities, dining options, and other features through the app. Get a comprehensive overview of everything your hotel has to offer. - Check-Out Request: Send a check-out request directly from your mobile key screen. Simplify the check-out process and save valuable time.
Ivy Staff Chat App
Stay connected with guests on the go. Receive instant push notifications and communicate directly with them from your mobile device.
- Push notifications
- Direct guest communication
- Mobile access
- Staff messaging
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Have the power of Ivy on your mobile device to receive push notifications and communicate directly with guests.
Screenshots
Verdict
The clearest difference is review sentiment: Ivy Staff Chat App at 100% against OpenKey's 73%. Ivy Staff Chat App also leads on rating (5.0 vs 4.7) and iOS requirement (12.0 vs 14.0). OpenKey's advantage is ratings volume (3.1K vs 3) and update cadence (every 2 months vs every 10 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ivy Staff Chat App holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: OpenKey has 3.1K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 73% of OpenKey's written reviews are positive against 100% of Ivy Staff Chat App's.
OpenKey ships an update every 2 months, Ivy Staff Chat App every 10 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | OpenKey | Ivy Staff Chat App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (3.1K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 72.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 3.1K — better | 3 |
| Update frequency | Every 2 months — better | Every 10 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 107 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | OPENKEY, INC. | Revinate |
Customer experience
OpenKey
Ivy Staff Chat App
Bugs and requests
OpenKey
Reported bugs
3 issues- App crashes frequently
- Fails to unlock doors sometimes
- Issues with updating and reinstalling
Requested features
2 requests- Apple Watch app integration
- Improved error handling and troubleshooting
Ivy Staff Chat App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OpenKey
No in-app purchases
Ivy Staff Chat App
No in-app purchases
Questions
Is OpenKey free?
Is Ivy Staff Chat App free?
Which has better reviews, OpenKey or Ivy Staff Chat App?
Do OpenKey or Ivy Staff Chat App have ads?
Which is updated more often, OpenKey or Ivy Staff Chat App?
Other comparisons
