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OpenKey

OpenKey

by OPENKEY, INC.

3.1K ratings
113 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • May 22, 2015
  • April 8, 2026

Features

Developer

OPENKEY, INC.
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About

Unlock hotel rooms worldwide using your smartphone as a secure digital key. Access your room instantly, share keys with companions, and manage your stay with features like check-out details and hotel information.

✓Instant room access
✓Digital key sharing
✓Contact hotel operations
✓View check-out details
✓Room number displayed
✓Explore hotel amenities
✓Request check-out
Show original description

What users say

Summarized from real user reviews of OpenKey. Based on 3.1K reviews and a 4.7/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Seamless experience
  • 🔑Convenient keyless entry
  • 💡Sharing keys with others
  • 👍Easy to use
  • 🔒Secure access

Negative things

  • 🐛Connectivity issues
  • 🔍Needs better instructions
  • 🔋Drains phone battery
  • 🤔Doesn't work consistently
See all reviews

What's New in OpenKey

7.1.6

April 8, 2026

Bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t even work

I have tried everything and I can’t even download the key
Google docs on safari>Google docs on safari>

doesnt work

"Unable to download key" after 6 re installations and trying a different number through hotel support. Ended up getting physical key. Trash app.
KwantletteKwantlette

Not a huge fan

It’s a good concept but if you don’t have a good signal you have to keep trying to get it to work. It definitely needs improvement.
tiaheathtiaheath

Seamless

I’ve never had a problem using this… Thank you all and God Bless!!!
Klob24Klob24

Open door

I absolutely love this app! Most of the times my hands are full and I’m searching for the card. Now I just use my phone and I can share with family members!! Great job
carla74066carla74066
See 108 more reviews

Developer apps

WestHouse New York
WestHouse New York

by OPENKEY, INC.

✈️ Travel
Free
ParkCentral Hotel
ParkCentral Hotel

by OPENKEY, INC.

✈️ Travel

(5)

Free
The Newbury Boston
The Newbury Boston

by OPENKEY, INC.

✈️ Travel
Free
Pemberton Valley Lodge BC
Pemberton Valley Lodge BC

by OPENKEY, INC.

✈️ Travel
Free
InstallerPro
InstallerPro

by OPENKEY, INC.

🔧 Utilities
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes frequently

Bug

Fails to unlock doors sometimes

Bug

Issues with updating and reinstalling

Bug
✨

Requested Features

2 requests

Apple Watch app integration

Feature

Improved error handling and troubleshooting

Feature

FAQ

What does the OpenKey app do?

The OpenKey app allows you to use your smartphone as a secure digital key to access hotel rooms worldwide. It provides instant room access, allows you to share your key with up to four guests, and offers features to manage your stay.

What are the key features of the OpenKey app?

Key features include instant room access with a touch, the ability to share your digital key with companions, direct contact with hotel operations, viewing check-out details, displaying your room number on the mobile key, exploring hotel amenities, and requesting check-out directly from the app.

Is the OpenKey app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees.

What kind of hotels is OpenKey compatible with?

The app is designed to grant access to hotel rooms worldwide, suggesting broad compatibility with hotels that support digital key technology. Specific hotel partnerships are not detailed but the aim is global access.

How can OpenKey simplify my hotel stay?

It simplifies your stay by eliminating the need for physical keycards, allowing for quick room entry, and providing easy ways to share access with travel companions. You can also manage check-out and communicate with hotel staff directly through the app.