IAA Tow vs TowJam
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IAA Tow
This mobile dispatch solution helps tow operators receive vehicle dispatch notifications. Users can record inspection data directly from their mobile phones. It streamlines communication for tow-operator partners.
- Receive dispatch notifications
- Record inspection data
- Mobile inspection capabilities
- Streamlined tow operator communication
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IAA Tow is a mobile dispatch solution designed to assist IAA’s network of tow-operator partners. The app receives notifications when vehicles are dispatched to tow operators and allows them to record inspection data using their mobile phone.
TowJam
This app provides towing and impounding services for the North Dallas, TX area. They work with insurance providers to ensure no out-of-pocket expenses for customers after accidents. The company prioritizes customer satisfaction and aims to reduce stress during car emergencies.
- Towing and impounding services
- Works with insurance providers
- No out-of-pocket expense for accidents
- Service to North Dallas, Houston, and Fort Worth
- Customer satisfaction focus
- Partnership with Service King
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Tow Jam was opened in 1997 to meet the towing needs of North Dallas, TX. Our fleet and operators have a far reach from North Dallas to Houston and Fort Worth. We work closely with the City of Dallas, providing towing and impounding services. Serving the community for the last 20 years, we make customer satisfaction a priority. Tow Jam aims to develop sustaining relationships with all our customers. We understand that having car problems is extremely stressful and we want to help lessen your anxiety as quickly as possible. After accidents, we quickly and carefully remove your vehicle, and at NO OUT OF POCKET expense to you! We work with insurance providers like Geico, and our partner Service King to help make it all run more smoothly. We please customers so much that we maintain an A+ rating with the local Better Business Bureau.
Screenshots
Verdict
The clearest difference is review sentiment: TowJam at 100% against IAA Tow's 19%. TowJam also leads on rating (5.0 vs 4.6) and iOS requirement (10.0 vs 13.0). IAA Tow's advantage is update cadence (fortnightly vs every 5 months) and ratings volume (1.1K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TowJam holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: IAA Tow has 1.1K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 19% of IAA Tow's written reviews are positive against 100% of TowJam's.
IAA Tow ships an update fortnightly, TowJam every 5 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | IAA Tow | TowJam |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.1K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 19.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 1.1K — better | 2 |
| Update frequency | Fortnightly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 147 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Insurance Auto Auctions | Tow Star Inc |
Customer experience
IAA Tow
TowJam
Bugs and requests
IAA Tow
Reported bugs
15 issues- App constantly crashes
- App resets every time
- App deletes photos after submitted
- Login issues
- App not working
Show 10 moreShow fewer
- Problem with entering payment twice
- Camera blur parameters are ridiculous
- Unable to login
- App says update but no update
- Loaded cars disappear after a few minutes
- 'Go' function does nothing on iOS
- Payment section loses data
- Stopped getting notifications on iPhone X
- Always logging me out
- Tow truck symbol doesn't match
Requested features
16 requests- Dark mode icon support
- More info needs to be filled in
- Vehicles automatically dropping in yard
- Fix payment entry for non-original amounts
- Pictures only, not inventory
Show 11 moreShow fewer
- Don't ask for confirmation after taking picture
- More info from insurance company (pics loaded)
- Cut down on pic loading steps
- Add camera light option for barcode scan
- Always save data with 'clear page' option
- Option to shoot pic of VIN
- Make payments without checks (virtual credit cards)
- Most information pre-filled (VIN, etc.)
- Format like old paper form
- Add VIN and tow operator verification
- Notes section for tow operator
TowJam
Not enough reviews yet to summarise bugs or requests.
In-app purchases
IAA Tow
No in-app purchases
TowJam
No in-app purchases
