Comparison

IAA Tow vs TowMasters

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IAA Tow

This mobile dispatch solution helps tow operators receive vehicle dispatch notifications. Users can record inspection data directly from their mobile phones. It streamlines communication for tow-operator partners.

Highlights
  • Receive dispatch notifications
  • Record inspection data
  • Mobile inspection capabilities
  • Streamlined tow operator communication
Features
Read full description

IAA Tow is a mobile dispatch solution designed to assist IAA’s network of tow-operator partners. The app receives notifications when vehicles are dispatched to tow operators and allows them to record inspection data using their mobile phone.

About

TowMasters

This comprehensive towing management solution helps towing companies streamline operations from dispatch to payment. It offers real-time dispatch, driver mobile app features, digital documentation, and integrated payment processing. Manage customers, invoicing, and driver productivity efficiently.

Highlights
  • Real-time dispatch board
  • Driver mobile app with GPS
  • Digital signatures and photo documentation
  • Integrated payment processing
  • Professional invoicing
  • Customer account management
  • Driver productivity reporting
Features
Read full description

TowMasters is a complete towing management solution built for towing companies, tow truck operators, dispatchers, and fleet managers. Streamline your entire towing operation from dispatch to payment collection. Features: - Real-time dispatch board with drag-and-drop call management - Driver mobile app with GPS tracking - Real time chat system - Digital signatures and photo documentation at the scene - Multiple vehicle and address support per call - Square payment integration with SMS payment links - Profesasional invoicing with company branding - Customer account management - Truck inspection reports with photo uploads - Fuel receipt tracking - Real-time chat between dispatch and drivers - Driver productivity and hours reporting - Impound lot management - Scheduled calls with date and time picker - Role-based access for admins, dispatchers, and drivers Whether you run a single truck or manage a fleet, TowMasters helps you stay organized, get paid faster, and keep your drivers connected. Terms of Use (EULA): https://app.towmasterscorp.com/terms.html Privacy Policy: https://app.towmasterscorp.com/privacy.html

Screenshots

IAA Tow4 screens
TowMasters4 screens

Verdict

The call

The clearest difference is review sentiment: TowMasters at 100% against IAA Tow's 19%. TowMasters also leads on rating (5.0 vs 4.6) and update cadence (weekly vs fortnightly). IAA Tow's advantage is ratings volume (1.1K vs 3) and iOS requirement (13.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TowMasters holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: IAA Tow has 1.1K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 19% of IAA Tow's written reviews are positive against 100% of TowMasters's.

UpkeepUpdate frequency

IAA Tow ships an update fortnightly, TowMasters weekly. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.

Scorecard5 real differences · 5 level
IAA Tow versus TowMasters: the parameters behind the verdict, then further details
ParameterIAA TowTowMasters
PriceFreeFree
Rating4.6 (1.1K ratings)5.0 (3 ratings) — better
Positive reviews19.4% of reviews100.0% of reviews — better
Number of ratings1.1K — better3
Update frequencyFortnightlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS13.0 — better17.0
Further details — not scored
Size147 MB11 MB
Age rating4+4+
DeveloperInsurance Auto AuctionsRicardo Lopez

Customer experience

IAA Tow

All ratings1,081 ratings
Positive89.1%
Neutral2.4%
Negative8.5%
Written reviews31 reviews
Positive19.4%
Neutral12.9%
Negative67.7%

TowMasters

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

IAA Tow

Reported bugs

15 issues
  • App constantly crashes
  • App resets every time
  • App deletes photos after submitted
  • Login issues
  • App not working
Show 10 more
  • Problem with entering payment twice
  • Camera blur parameters are ridiculous
  • Unable to login
  • App says update but no update
  • Loaded cars disappear after a few minutes
  • 'Go' function does nothing on iOS
  • Payment section loses data
  • Stopped getting notifications on iPhone X
  • Always logging me out
  • Tow truck symbol doesn't match

Requested features

16 requests
  • Dark mode icon support
  • More info needs to be filled in
  • Vehicles automatically dropping in yard
  • Fix payment entry for non-original amounts
  • Pictures only, not inventory
Show 11 more
  • Don't ask for confirmation after taking picture
  • More info from insurance company (pics loaded)
  • Cut down on pic loading steps
  • Add camera light option for barcode scan
  • Always save data with 'clear page' option
  • Option to shoot pic of VIN
  • Make payments without checks (virtual credit cards)
  • Most information pre-filled (VIN, etc.)
  • Format like old paper form
  • Add VIN and tow operator verification
  • Notes section for tow operator

TowMasters

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

IAA Tow

No in-app purchases

None

TowMasters

No in-app purchases

Questions

Is IAA Tow free?
IAA Tow is free to download, with no in-app purchases.
Is TowMasters free?
TowMasters is free to download, with no in-app purchases.
Which has better reviews, IAA Tow or TowMasters?
TowMasters is rated higher. IAA Tow averages 4.6 out of 5 from 1.1K ratings, while TowMasters averages 5.0 from 3 ratings.
Do IAA Tow or TowMasters have ads?
Neither IAA Tow nor TowMasters shows ads.
Which is updated more often, IAA Tow or TowMasters?
IAA Tow ships an update fortnightly, and TowMasters weekly. Most recently, IAA Tow was updated on November 6, 2026 and TowMasters on November 5, 2026.

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