Comparison

LG ThinQ vs Smart Laundry Agent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LG ThinQ

Control and manage your LG smart home appliances from anywhere. This app offers smart care, automation, energy monitoring, and direct access to troubleshooting and service requests for your connected devices.

Highlights
  • Remote appliance control
  • Smart home automation routines
  • Energy consumption monitoring
  • Product troubleshooting and service booking
  • AI-powered chat support
  • Downloadable appliance apps
Features
Currently charting
Read full description

Connect your IoT home appliances to the LG ThinQ app. Enjoy effortless product control, smart care, and convenient automation in one simple solution. ■ Discover the convenience of smart home appliances through the Home tab.  - Control your IoT home appliances from anywhere with our app.  - Get personalized recommendations for managing appliances based on usage history. - Find out ways to better make use of the app's features from ""Explore"" ■ Upgrade your products and your living spaces from ThinQ Play. - Download a variety of apps available for use from LG ThinQ On(AI Home Hub) - Use your products more efficiently and with greater ease by introducing new features to products you are currently using. - Upgrade your products based on your lifestyle and personal preferences. ■ Create smart routines to match your needs.  - Automatically turn on the lights and air purifier when it’s time to wake up.  - When you’re on vacation, automatically turn off products to save energy. ■ Monitor your energy consumption data quickly.  - Use Energy Monitoring to compare your power usage with your neighbors’.  - Set energy saving goals and get usage status notifications to help save energy more efficiently. - Receive care services for your products all in one place. ■ Handle everything from troubleshooting to service requests directly from the app.  - Use the Smart Diagnosis function to check your product’s status.  - Book a service visit from a professional engineer for an accurate diagnosis and inspection. ■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.  - Our 'Chat with LG' provides answers tailored to your product’s situation and condition. ※ Services and features may vary depending on your product model and your country or region of residence. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as ""Siri & Search"", ""Notification"", ""Background App Refresh"", and ""Cellular Data"") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the ""Smart Routines"" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product..(미국 Only) - To use the AI oven Cooking Record feature. - To use in “Chat with LG” when entering the product and serial number information • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product. - To view photo/video on your smartphone on the TV. - To use in “Chat with LG” to save photos/videos of product symptoms or proof of purchase - To use in “Chat with LG” when entering the product and serial number information • Media and Apple Music - To view photo/video on your smartphone on the TV. • Microphone - To check product status via Smart Diagnosis - To use in “Chat with LG” when inputting through the microphone in the input window and using STT. • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products • Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.

About

Smart Laundry Agent

Features
Read full description

Welcome to Essex Laundry App. Essex Laundry App is created especially by the people of Essex for the people of Essex. Essex Laundry App provides Laundry, Dry Cleaning, Ironing, Curtain Service, Household items, Suede & Leather Cleaning, Wedding Gowns, Garment Alterations & Repairs, Shoe Repairs and more. Our service to use is simple, you simply choose what service you would like, add it to your basket, choose the date and time convenient to you for us to collect and deliver your items. You can manage all your orders online and repeat your old orders rather than ordering all over again. Benefit from our regular offers and discounts. ------------------------------------- What some of our customers say about us : “Very convenient and reasonably priced” Trudi Green from Southend Essex “Great value for money and time saving” Ash Fry from Ralyleigh “ Essex Laundry is certainly a great help as I come home late from work and all my dry cleaning and laundry is taken care of” John Coss from Chelmsford “ Very pleased with their service, convenient and helpful” Mrs V Croxton from Thorpebay. Try us today and benefit from our amazing offers !!!

Screenshots

LG ThinQ4 screens
Smart Laundry Agent3 screens

Verdict

The call

The clearest difference is update cadence: Smart Laundry Agent at every 4 days against LG ThinQ's every 3 weeks. Smart Laundry Agent also leads on iOS requirement (9.0 vs 16.0). LG ThinQ's advantage is chart position (#18 vs unranked). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

LG ThinQ ships an update every 3 weeks, Smart Laundry Agent every 4 days. The most recent releases landed on October 15, 2026 and September 25, 2026 respectively.

Scorecard3 real differences · 8 level
LG ThinQ versus Smart Laundry Agent: the parameters behind the verdict, then further details
ParameterLG ThinQSmart Laundry Agent
PriceFreeFree
Rating4.6 (234K ratings) — better—
Positive reviews28.1% of reviews—
Number of ratings234K — better—
Update frequencyEvery 3 weeksEvery 4 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchases—
Best chart rank#18 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS16.09.0 — better
Further details — not scored
Size713 MB36 MB
Age rating4+4+
DeveloperLG Electronics, Inc.Amir Shahzad

Bugs and requests

LG ThinQ

Reported bugs

5 issues
  • Unreliable device connections
  • Inaccurate temperature/status reporting
  • Inability to clear notification history
  • Forced location tracking
  • Account/login problems after updates

Requested features

5 requests
  • Remote start/stop for appliances
  • Customizable wash/dry cycles
  • Automatic clock adjustment
  • Integrated smart home features
  • Improved notification management

Smart Laundry Agent

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

LG ThinQ

No in-app purchases

None

Smart Laundry Agent

No in-app purchases

Questions

Is LG ThinQ free?
LG ThinQ is free to download, with no in-app purchases.
Is Smart Laundry Agent free?
Smart Laundry Agent is free to download, with no in-app purchases.
Do LG ThinQ or Smart Laundry Agent have ads?
Neither LG ThinQ nor Smart Laundry Agent shows ads.
Which is updated more often, LG ThinQ or Smart Laundry Agent?
LG ThinQ ships an update every 3 weeks, and Smart Laundry Agent every 4 days. Most recently, LG ThinQ was updated on October 15, 2026 and Smart Laundry Agent on September 25, 2026.

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