LG ThinQ

LG ThinQ

by LG Electronics, Inc.

234K ratings
4816 reviews
#18 in free Lifestyle
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • July 18, 2016
  • September 22, 2026

Features

Background Location Access

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About

Control and manage your LG smart home appliances from anywhere. This app offers smart care, automation, energy monitoring, and direct access to troubleshooting and service requests for your connected devices.

✓Remote appliance control
✓Smart home automation routines
✓Energy consumption monitoring
✓Product troubleshooting and service booking
✓AI-powered chat support
✓Downloadable appliance apps
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What users say

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What's New in LG ThinQ

5.2.13520

September 22, 2026

We’ve improved the app experience to make using ThinQ easier and more stable.

Charts

Top Free

📉 18-1

Lifestyle

This app dropped -1 position in Lifestyle chart.

Last updated on October 9, 2026.

User reviews

Back door Class action lawsuit release form

Been using on my refrigerator for over a year. No useful features at all, but it does release you from the ability to benefit from a class action lawsuit – so, when the compressors fail and it’s found to be their fault, you get nothing but this app.
Don’t worry, you can get it back, you just have to submit a written letter to opt out.
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Horrible customer experience

Just bought premium LG washer and dryer. Try to add to the app and even though it detects my network it refuses to add due to error. I own 100s of IoT devices and this is the horrible experience and I can’t use any of the smart services now due to buggy app. I was going to buy LG for my entire kitchen and now this is giving me major pause
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Sucks!

If you don’t share your location, it will stop working with your tv. When you first use it it will work perfectly with your tv then, when it prompts you to share your location and you choice the less preferred option, it will “magically” stop working. I’m not a conspiracy theorist by any means but OMG no company can be trusted anymore to not monitor our every move that we are willing to share with them. Such a shame bc I used to love LG.
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Terrible, outdated app

Literally the worst app on my phone. Doesn’t seem like it’s been updated in over a decade. Just to give one example, it takes 7 steps just to delete notifications that the washing machine cycle is finished.

Me gusta

Excelente servicio te da la app

Developer apps

User experience

🐞

Reported Bugs

5 issues

Unreliable device connections

Bug

Inaccurate temperature/status reporting

Bug

Inability to clear notification history

Bug

Forced location tracking

Bug

Account/login problems after updates

Bug
✨

Requested Features

5 requests

Remote start/stop for appliances

Feature

Customizable wash/dry cycles

Feature

Automatic clock adjustment

Feature

Integrated smart home features

Feature

Improved notification management

Feature

FAQ

What does the LG ThinQ app do?

The LG ThinQ app allows you to connect and control your LG smart home appliances remotely. It provides features for smart care, automation, energy monitoring, and direct access to troubleshooting and service requests for your connected devices.

What are the key features of LG ThinQ?

Key features include remote control of IoT appliances, creating smart routines for automation, monitoring energy consumption, accessing product troubleshooting via Smart Diagnosis, booking service visits, and interacting with an AI-powered chat support.

Is the LG ThinQ app free to use?

The app itself is free to download and use. However, some services and features may vary depending on your product model and region. The description also indicates potential in-app purchases for downloadable appliance apps.

What devices are compatible with LG ThinQ?

The app is designed to connect with LG IoT home appliances. Specific compatibility will depend on your LG product model and your country or region of residence. The app requires optional access permissions for certain functionalities.

How can I use LG ThinQ for energy saving?

The app's Energy Monitoring feature allows you to compare your power usage with neighbors and set energy-saving goals. You can also receive usage status notifications to help you save energy more efficiently, and create smart routines to automatically turn off products when not in use.