LG ThinQ User Reviews

LG ThinQ
LG ThinQ
LG Electronics, Inc.

Customer Experience

Positive experience28.4% of reviews
Neutral9.5% of reviews
Negative experience62.1% of reviews

~ Based on 4,671 written reviews from the US App Store.

What users say

Is LG ThinQ Safe?

LG ThinQ appears safe based on user ratings. AppsHunter Safety Score for LG ThinQ is 92/100.

This assessment is based on 231,308 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
2.6% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 231,308 App Store ratings for LG ThinQ.

Is LG ThinQ Legit?

LG ThinQ appears to be a legitimate app. AppsHunter Legitimacy Score for LG ThinQ is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Smart Appliances Save a Tree

Be sure you teach the app to your wife, that they may know how to operate it, think energy savings.

TV remote control is not working!!!

I can't control my TV anymore since the new update! Please fix this, as I don’t have a remote control….

Deleted my devices

Like others have stated, the recent update deleted my devices and now I can’t add them again. I deleted and readded the app and now I can’t even log in!! 😡

Slow and terrible alternative to the remote

When you leave the app it takes way too long to open to remote again. Should be way quicker to change volume. This app is terrible

Ads instead of notifications

Completely garbage app. Turn on notifications to know when your laundry's done? Enjoy tons of ads masquerading as notifications too, that you can't turn off. Thanks LG!

Bad update

After this most recent update one of my tvs is no longer connected. I can see it in the setting but it is not showing up on the Home Screen or under Devices.

tv

doesn't work any more after an update

Party ice

Love the party ice mode and the ice maker being hidden. This app is great for energy saving

App not working

The app doesn't let me add device then comes up with error box that says restart or report and when you click on report the same error pops up and the buttons are in another language and doesn't fix anything by restarting app

Won’t connect to tv

Won’t connect to lg c3 tv after recent update also they ruined the ui of their tvs and constant connection issues with WiFi just to start

Latest version upgrade

Not good, lost my TV which had worked for 3 years, and can’t find it on same WiFi.

Marketing notifications when such notifications are turned off

I just received a notification stating “Don't wait up for your laundry.
With the ThinQ app, you can set your laundry to finish whenever you'd like.”

I have notifications turned off for *everything* except notifications when a cycle has finished.

Very useful

I have a problem with losing things and one of them is my TV remote, which is probably why I made the best decision while downloading this app. It’s very easy to connect to your devices and it’s really convenient. It has some issues, but most of them is because I barely update the app. Very good, LG, very good.
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Update wipes your device list

Just did my latest update, now I have to re add my services as they have vanished.

App stopped working

I live in the United States but my apple account was registered in Russia. Had app working for 2 years but after update (I was forced to install it!) I can no longer access to my account!!! It says this account was registered in United States and that in order to use services in Russia make new account! You are blocking me from using my account and controlling my washing tower!!!!
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Can't connect app to tv since recent update.

Not only is this company spying on my every waking moment but they also broke the app to let me use my phone as a remote.

Quality

It would be far better if you improved your washing machines instead of an app i cant use because my in warranty washer is briken and you tell me you can’t find a engineer to fix it.

New Update Awful

I cannot longer find my TVs on the new update.

Не заходит

После обновления не заходит и не добавляется телевизор

Doesn’t recognize my lg devices

The app deleted my previously added tvs and now it cannot add them