LG ThinQ User Reviews

LG ThinQ
LG ThinQ
LG Electronics, Inc.

Customer Experience

Positive experience29.5% of reviews
Neutral9.6% of reviews
Negative experience61.0% of reviews

~ Based on 4,382 written reviews from the US App Store.

What users say

Is LG ThinQ Safe?

LG ThinQ appears safe based on user ratings. AppsHunter Safety Score for LG ThinQ is 92/100.

This assessment is based on 225,809 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
2.6% of ratings suggest some concerns
7.2% of ratings point to a risky experience

~ Based on 225,809 App Store ratings for LG ThinQ.

Is LG ThinQ Legit?

LG ThinQ appears to be a legitimate app. AppsHunter Legitimacy Score for LG ThinQ is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not good

Major bugs. Just use the remote.

Data Scraper

I’m sorry buy why the hell does my TV need not just my location, but my precise location? How come I needed to setup an LG account and attach a credit card just to download Paramount? I genuinely hope LG burns to the ground. Please pirate everything.

Usefulness?

Want more control and usefulness

Who is giving this 5 stars?

The app straight up does not work, takes forever to load anything it tries to do, and is even riddled with simple grammar mistakes. “Your tv will log you keep in.” Really? Are you serious? It completely tracks unfortunately, the TV is borderline unusable so why would the app be any better? Absolutely embarrassing and infuriating, anyone who reads this I hope it reached you before you finished mounting it to your wall. Go back and get literally any other brand of television.
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Gives implausible readings

The app shows my energy consumption for my ac to be over 188,000 kWh per day. This is much more than the wiring to the house could possibly handle. LG does not offer support for the app.

IPhone 13

Compatibilizen con nfc de una vez

Set temp???

If only the unit would come on and go off at the temp I have it set for. Never had an issue with the original LG portable AC I had for the last 12 years. I have to constantly turn the new one on and off which makes setting a desired temp pointless.

So 4 days of recent “maintenance” to do what to the app I don’t know. If anything it’s even worse now. I’m literally cold from running it now but it says it’s 77° when even my analog thermometer says it’s 71°. Never again.
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App accessibility

I’m a voiceover user and this app is fairly accessible, there are a few improvements I’d love to see implemented 1st, please please allow controls for time and temperature to be set by using a swipe up down standard accessibility gesture instead of tapping a button repeatedly over and over and over again to get to the desired time or temperature.
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Washer disconnect

Washer is always disconnecting from app

Cant optout of marketing notificatins

I already disabled marketing notifications but the app still sends me some spa towlel spam. I had to block app notifications to avoid the ads i already opted not to receive.

The actual TV remote feature is buried somewhere in here

Sadly, the one feature I really want – the LG TV remote on my phone – is buried under a sea of things I have absolutely no interest in whatsoever, but which the app does not allow me to hide or re-order so that the features I want are at the top of the oafe. TV Show recommendations, Apps, and a “Share” feature… I have to scroll past these before I even get to the device inputs.

The remote control screen is a temporary overlay screen, that is missing a simple directional control (up/down/left/right) to navigate the various TV menus.

And if you navigate to another app and come back, you have to relaunch that overlay screen every single time.

It’s a terrible UI design, and I wonder how many people genuinely use the other 95% of what the app does, which seems to be purposefully positioned to get in the way of anyone who merely wants to control their TV from their phone with no other distractions.
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horrible

app never connects or stays connected, takes forever to load.. awful app almost unusable

Location required to turn on TV

Why precise location is required to switch on the TV??

Booooo

Pointless and doesn’t work.

Hit or miss

When it wants to work it works but 75% of the time it doesn’t. Most days It won’t turn the tv on unless I use the remote first, if the app works and I don’t use it for 5-10 mins then it struggles to reconnect to the tv. Only good thing is I can turn the tv off from anywhere in the house (if the app decides to work)
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The Fridge Filter

After 4 years of service the unit the ThinQ app is not recognizing the filter was replaced.

Let the fridge talk to you

So much information and so many options to do all from the comfort of the couch. Order your filters when needed. Adjust your options. All automatic!

Buen servicio

Excelente

Странное приложение

Для того чтобы определить модель моей стиральной машины этой программе требуется доступ к моему местоположению.

LG

LG so good