LG ThinQ Reviews: Is It Legit?

LG ThinQ
LG ThinQ
LG Electronics, Inc.

Customer Experience

Positive experience28.0% of reviews
Neutral9.4% of reviews
Negative experience62.7% of reviews

~ Based on 4,917 written reviews from the US App Store.

What users say about LG ThinQ

Is LG ThinQ Safe?

LG ThinQ appears safe based on user ratings. AppsHunter Safety Score for LG ThinQ is 92/100.

This assessment is based on 241,296 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
2.6% of ratings suggest some concerns
7.1% of ratings point to a risky experience

~ Based on 240,926 App Store ratings for LG ThinQ.

Is LG ThinQ Legit?

LG ThinQ appears to be a legitimate app. AppsHunter Legitimacy Score for LG ThinQ is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

slow

very slow

Garbage

The title says it all.

Forgets Do Not Clean Areas

Your dum Vacuum cleaners always forget my ‘do not clean areas’ after a month or two, even when I have saved them as a backup. Can you fix this please, 1 star because of this!!!

Selecting modes on washer

It is ridiculous. When I go into the app I cannot select half of the loads that are preloaded into my favorites.

Most app features don’t work

This app looks flashy and cool, but the reality is that most of the features don’t actually work. It does alert you when your washer and dryer are done, but you really can’t control anything from the app. For example, when you set up a particular wash cycle from the washer itself, the app doesn’t match what’s happening, and vice versa.

So it’s great for telling you when your clothes are done, but other than that, it’s just taking up space on your phone (and frustrating you).

The washer and dryer themselves are great, which seems to be what a lot of the app reviews are really directed towards, but the app itself is garbage.
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You’re TV is spying on you 24/7 even while off

Multiple researchers have proven and published how LG tv sets abuse the built in microphone to wiretap you to then sell to ad agencies. It isn’t just listening for the voice command. Look up GamersNexus exposé on this.

LG had a chance to respond to this outrage rationally but instead is choosing to gaslight loyal customers.

This app also sucks btw and so does the LG OS
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LG Horrific Experience

App doesn’t work well. Can’t go through navigating early to enter service.

Both ice makers in French door fridge not functioning after 2 years of use.

Will never buy LG again.

Now with Ads

LG improves the app for LG. YOU

No option to give feedback on automatic actions

For some reason my washer downloaded a cycle called Small loads. I didn’t ask it to and I didn’t set my washer to run it. I set my washer to a normal cycle and it detected that the load was light and applied the cycle to washable rugs. The cycle only ran for about 15 minutes and did not properly clean my load. I cannot delete the cycle and I cannot give feedback regarding its inefficiency.
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Nearly pointless

The only benefit is getting the notification when a wash is done. Why can’t I only start cloud washes from the app and not other standard washes?

사용자 맞춤?추가할수있게 해주세요

세탁기 구매는 오래되었으나ㅠㅠ 얼마전 이 기능을 알게되어 세탁기를 원격으로 사용해보는데요 집에 오는 시간에 맞춰 세탁 완료를 하니 너무 좋은데 아쉬운 점이 있어서 리뷰에 말씀드려요 세탁 다운로드 코스를 좀더 다양하게 또는 사용자가 헹굼횟수나 물높이, 탈수강도 등을 내 맘에 맞게 맞춰서 사용할 수있도록 또는 하나만이라도 사용자 맟춤 설정을 추가 할 수 있게 해주시면 너무 너무 좋을거같아 건의 드려봅니다 많이 어려운 일일까요?? ㅠㅠ

LG bloated app over HALF a GIGABYTE (egregious!!!), spams junk, shares & collects personal data… 🗑️

This app is over half a gigabyte. Ridiculous, LG; godawful.

🚨 A running count of LG’s storage/bandwidth ignorance:

666.8 MEGABYTES.

541.2 MEGABYTES and counting… 544.7…

And despite having all notifications off in the app’s settings, the app is spamming junk notifications periodically. Disrupting attention and wasting time is completely unacceptable. App privileges revoked.
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Why location???

Privacy???

Unreliable

Avoid

Wish it worked

Did not work for me AT ALL, nomatter how many permissions granted will not open up the camera or recognize the LG wifi connected. Spent hours of troubleshooting to only go in circles 😐

Top washing machine

Best machine I have had.

It isn’t the app

I had issues with my washing machine over something stupid. 3 Professionals failed to correctly tighten the hose. I tightened the hose, and it was on there so tight I was worried about breaking the plastic connecting the hot water hose to the washer. Either way, just trying to get LG to honor their warranty was so painful that I will never buy another LG product. Other than that now that we figured out the problem the washer works perfectly and does a good job, but after having to deal with LG and their servicing it does not matter that they make a decent product I won’t be buying another LG product simply because of how horrible their customer service is. Lately I’ve been joining LG not-a-fan clubs and LG treats all their problems with the same hoop jumping even though they put out a defective product. Never buy LG!
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WiFi Fail

The app continually drops either my washer or my dryer. It then takes forever to reestablish the connection. Typically, I have to restart my phone. Essentially, I have given up on the app.

Won’t open on iOS 27.

It immediately crashes when you try to open it. Fix it please!

3-Door Refrigerator

After 2 years of daily use, this unit was well thought out & engineered.