Comparison

BetterHelp vs Thrive360

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BetterHelp

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

Highlights
  • 30,000+ licensed therapists
  • Therapist matching
  • Unlimited messaging
  • Live video/phone sessions
  • Group webinars
Features
Read full description

BETTERHELP: INSURANCE OPTIONS MAY BE AVAILABLE BetterHelp makes it easy to connect with a licensed therapist online, whether you choose self-pay or explore insurance options that may be available. Where insurance options are available, eligible members may access therapy with an average copay of $23 per session.* Answer a few questions and get matched with a licensed therapist from our community of over 30,000 based on your needs, preferences, and location. ------------------------------------------- WHY BETTERHELP? ------------------------------------------- • Insurance options now available • Average copay of $23 per session for eligible members • Over 30,000 licensed, accredited, and experienced therapists • Match with a therapist based on your needs, preferences, and location • Message your therapist anytime • Schedule weekly live video or phone sessions • Access educational group webinars • Choose self-pay or explore insurance options that may be available PROFESSIONAL SUPPORT, TAILORED TO YOU Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist who understands where you are and where you want to go. You can message your therapist anytime and schedule live sessions from wherever you are, online. (Please note: when using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.) LICENSED AND TRAINED THERAPISTS BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers. All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice. HOW MUCH DOES IT COST? BetterHelp now offers more payment options, including insurance options that may be available. Insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status. Eligible members have an average copay of $23 per session. Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, therapist availability, and available discounts. Self-pay memberships include in-app messaging and a weekly live session, and you can cancel at any time."

About

Thrive360

Access expert-led video sessions on mental health and wellbeing anytime, anywhere. Get personalized support for stress, anxiety, sleep, relationships, and more. This app offers clinically validated content in a private and affordable way.

Highlights
  • Expert-led session videos
  • Personalized recommendations
  • Wide range of topics covered
  • Clinically validated content
  • 24/7 availability
  • Private and confidential access
Features
Read full description

Thrive: Evidence-based, Personalized Support 24/7 Experience this groundbreaking app that puts comprehensive support at your fingertips, empowering you to thrive in every aspect of your life. Thrive360 is your go-to platform for accessing session videos from renowned doctors, therapists, and experts, covering hundreds of topics to help you overcome challenges and achieve mental prosperity. UNPARALLELED CONVENIENCE, RIGHT IN YOUR POCKET: With Thrive, you have a professional guide in your pocket, available to you anytime, anywhere. No more waiting for appointments or speaking with strangers. You can now receive personalized support and guidance within the comfort and privacy of your own space. Thrive360 recreates and enhances the in-office experience with specialists in different areas, so you can get trusted support immediately. EXPERT-LED SESSIONS FOR EVERY CHALLENGE: From stress management and anxiety relief to sleep improvement, relationship advice, parenting support, and more, Thrive360 covers the entire spectrum of mental health and wellbeing. Our curated collection of clinically validated content ensures that you receive trustworthy guidance and evidence-based strategies to address your specific needs. PERSONALIZED SUPPORT, TAILORED TO YOUR NEEDS: Thrive creates custom recommendations to make your wellbeing journey as effective as possible. A WEALTH OF KNOWLEDGE, JUST A TAP AWAY: Explore an extensive library of session videos led by top professionals in their respective fields. Dive into engaging ideas, practical exercises, and insightful talks that empower you to take control of your mental health journey. Learn the coping and management skills to help you get unstuck. With a vast range of topics covered, you'll find the guidance you need, whenever you need it. Content is updated regularly based on user community feedback on a wide range of relevant trending topics. PRIVACY AND CONFIDENTIALITY: At Thrive, we understand the importance of privacy and confidentiality when it comes to personal matters. That's why we've designed our app to provide a secure and discreet environment for your wellbeing journey. Feel confident knowing that you can access support and guidance without any judgment or prying eyes. CLINICALLY VALIDATED CONTENT: Rest assured that the content you engage with on Thrive is rigorously vetted and clinically validated. We prioritize quality and accuracy to ensure you receive the most effective strategies and tools for your mental health. With Thrive, you can trust that you're accessing professional insights and evidence-backed solutions. EASY AND AFFORDABLE ACCESS: Thrive aims to make mental health support accessible to everyone. We believe that wellbeing shouldn't come with a hefty price tag. That's why our app offers an affordable subscription model, allowing you to access unlimited content and guidance at a fraction of the cost of traditional therapy or counseling. SUBSCRIPTION TERMS: After the 7-day free trial, Thrive offers an auto-renewing monthly subscription at $9.95/month and an auto-renewing yearly subscription at $69.95/year to provide you with unlimited access to the Thrive content library while you maintain an active subscription. Take charge of your mental health and unlock your full potential with Thrive360. Download our app today and embark on a transformative journey towards holistic wellbeing. It's time to prioritize yourself and thrive in every aspect of your life. Payment will be charged to the credit card connected to your iTunes Account when you confirm the initial subscription purchase. Your account will be charged for renewal within 24-hours prior to the end of the current period, and the cost of the renewal will be identified. Cancel any time. Read more about our terms and conditions here: https://www.thrive360.com/legal

Screenshots

BetterHelp4 screens
Thrive3604 screens

Verdict

The call

The clearest difference is in-app purchases: BetterHelp at none against Thrive360's 2. BetterHelp also leads on ratings volume (150K vs 28) and chart position (#71 vs unranked). Thrive360's advantage is ads (none vs shown) and review sentiment (100% vs 80%). On price, monetization model, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Thrive360 sells 2 in-app purchases, starting at $9.95 per month. BetterHelp asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Thrive360 holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: BetterHelp has 150K ratings behind it against 28, so its average is the more settled of the two. Written reviews point the same way: 80% of BetterHelp's written reviews are positive against 100% of Thrive360's.

UpkeepUpdate frequency

BetterHelp ships an update monthly, Thrive360 every 9 days. The most recent releases landed on October 14, 2026 and October 7, 2026 respectively.

Scorecard7 real differences · 4 level
BetterHelp versus Thrive360: the parameters behind the verdict, then further details
ParameterBetterHelpThrive360
PriceFreeFree
Rating4.8 (150K ratings)5.0 (28 ratings) — better
Positive reviews80.0% of reviews100.0% of reviews — better
Number of ratings150K — better28
Update frequencyMonthlyEvery 9 days — better
AdsYesNo — better
In-app purchasesNo — betterYes
MonetizationSubscriptionSubscription
Best chart rank#71 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.6
Further details — not scored
Size34 MB43 MB
Age rating12+4+
DeveloperBetterHelpVirtual Therapy, LLC

Customer experience

BetterHelp

All ratings149,702 ratings
Positive96.7%
Neutral0.8%
Negative2.5%
Written reviews3,262 reviews
Positive80.0%
Neutral2.6%
Negative17.5%

Thrive360

All ratings28 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews24 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

BetterHelp

Reported bugs

3 issues
  • App crashes and freezes
  • Video call disconnections
  • Billing and subscription issues

Requested features

5 requests
  • More affordable pricing options
  • Availability of therapists in different time zones
  • Easier process for switching therapists
  • Improved video call and app stability
  • Better screening and training for therapists

Thrive360

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BetterHelp

No in-app purchases

2 purchases

Thrive360

Subscriptions2
  • Monthly Subscription$9.951 Month
  • Thrive360 Annual Subscription$69.991 Year

Questions

Is BetterHelp free?
BetterHelp is free to download, with no in-app purchases.
Is Thrive360 free?
Thrive360 is free to download, with in-app purchases available.
Which has better reviews, BetterHelp or Thrive360?
Thrive360 is rated higher. BetterHelp averages 4.8 out of 5 from 150K ratings, while Thrive360 averages 5.0 from 28 ratings.
Do BetterHelp or Thrive360 have ads?
BetterHelp shows ads; Thrive360 does not.
Which is updated more often, BetterHelp or Thrive360?
BetterHelp ships an update monthly, and Thrive360 every 9 days. Most recently, BetterHelp was updated on October 14, 2026 and Thrive360 on October 7, 2026.

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