BetterHelp vs Therapy App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BetterHelp
Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.
- 30,000+ licensed therapists
- Therapist matching
- Unlimited messaging
- Live video/phone sessions
- Group webinars
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BETTERHELP: INSURANCE OPTIONS MAY BE AVAILABLE BetterHelp makes it easy to connect with a licensed therapist online, whether you choose self-pay or explore insurance options that may be available. Where insurance options are available, eligible members may access therapy with an average copay of $23 per session.* Answer a few questions and get matched with a licensed therapist from our community of over 30,000 based on your needs, preferences, and location. ------------------------------------------- WHY BETTERHELP? ------------------------------------------- • Insurance options now available • Average copay of $23 per session for eligible members • Over 30,000 licensed, accredited, and experienced therapists • Match with a therapist based on your needs, preferences, and location • Message your therapist anytime • Schedule weekly live video or phone sessions • Access educational group webinars • Choose self-pay or explore insurance options that may be available PROFESSIONAL SUPPORT, TAILORED TO YOU Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist who understands where you are and where you want to go. You can message your therapist anytime and schedule live sessions from wherever you are, online. (Please note: when using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.) LICENSED AND TRAINED THERAPISTS BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers. All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice. HOW MUCH DOES IT COST? BetterHelp now offers more payment options, including insurance options that may be available. Insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status. Eligible members have an average copay of $23 per session. Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, therapist availability, and available discounts. Self-pay memberships include in-app messaging and a weekly live session, and you can cancel at any time."
Therapy App
Access professional mental health support from registered therapists online or in person. Connect with counselors, psychotherapists, psychologists, and psychiatrists for issues like anxiety, depression, and relationship challenges.
- Access to registered therapists
- Online and face-to-face sessions
- Support for various mental health issues
- Therapist qualifications and experience
- Appointment availability display
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Therapy App is a convenient way to get professional help with registered therapists online or face to face, this includes talking therapists such as Counsellors, Psychotherapists, Psychologists and also Psychiatrists who are medical doctors that can prescribe medication if required. Our App features practitioners who can help with every issue that someone may be affected by such as anxiety, depression, relationship issues, eating disorders, addictions, many more. You can attend as an individual, with your partner or even to discuss your child’s psychological difficulties. With our carefully selected team we have covered the whole range of difficulties that someone may want help with. Therapy App features: ● A range of carefully selected practitioners who are highly rated for their work with clients. ● All therapists are registered, trained, accredited and highly experienced. ● List each practitioners along with what their qualification means and how many years they have been practicing for. ● Therapists appointment availability displayed.
Screenshots
Verdict
The clearest difference is monetization model: Therapy App at free against BetterHelp's subscription. Therapy App also leads on ads (none vs shown) and review sentiment (100% vs 80%). BetterHelp's advantage is chart position (#77 vs unranked). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BetterHelp ships an update monthly, Therapy App every 9 days. The most recent releases landed on October 17, 2026 and September 29, 2026 respectively.
| Parameter | BetterHelp | Therapy App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (150K ratings) — better | — |
| Positive reviews | 79.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 150K — better | — |
| Update frequency | Monthly | Every 9 days — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Best chart rank | #77 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 34 MB | 140 MB |
| Age rating | 12+ | 17+ |
| Developer | BetterHelp | Therapy App. Ltd. |
Customer experience
BetterHelp
Therapy App
Bugs and requests
BetterHelp
Reported bugs
3 issues- App crashes and freezes
- Video call disconnections
- Billing and subscription issues
Requested features
5 requests- More affordable pricing options
- Availability of therapists in different time zones
- Easier process for switching therapists
- Improved video call and app stability
- Better screening and training for therapists
Therapy App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BetterHelp
No in-app purchases
Therapy App
No in-app purchases









