Comparison

BetterHelp vs Therapy App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BetterHelp

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

Highlights
  • 30,000+ licensed therapists
  • Therapist matching
  • Unlimited messaging
  • Live video/phone sessions
  • Group webinars
Features
Read full description

BETTERHELP: INSURANCE OPTIONS MAY BE AVAILABLE BetterHelp makes it easy to connect with a licensed therapist online, whether you choose self-pay or explore insurance options that may be available. Where insurance options are available, eligible members may access therapy with an average copay of $23 per session.* Answer a few questions and get matched with a licensed therapist from our community of over 30,000 based on your needs, preferences, and location. ------------------------------------------- WHY BETTERHELP? ------------------------------------------- • Insurance options now available • Average copay of $23 per session for eligible members • Over 30,000 licensed, accredited, and experienced therapists • Match with a therapist based on your needs, preferences, and location • Message your therapist anytime • Schedule weekly live video or phone sessions • Access educational group webinars • Choose self-pay or explore insurance options that may be available PROFESSIONAL SUPPORT, TAILORED TO YOU Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist who understands where you are and where you want to go. You can message your therapist anytime and schedule live sessions from wherever you are, online. (Please note: when using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.) LICENSED AND TRAINED THERAPISTS BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers. All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice. HOW MUCH DOES IT COST? BetterHelp now offers more payment options, including insurance options that may be available. Insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status. Eligible members have an average copay of $23 per session. Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, therapist availability, and available discounts. Self-pay memberships include in-app messaging and a weekly live session, and you can cancel at any time."

About

Therapy App

Access professional mental health support from registered therapists online or in person. Connect with counselors, psychotherapists, psychologists, and psychiatrists for issues like anxiety, depression, and relationship challenges.

Highlights
  • Access to registered therapists
  • Online and face-to-face sessions
  • Support for various mental health issues
  • Therapist qualifications and experience
  • Appointment availability display
Features
Read full description

Therapy App is a convenient way to get professional help with registered therapists online or face to face, this includes talking therapists such as Counsellors, Psychotherapists, Psychologists and also Psychiatrists who are medical doctors that can prescribe medication if required. Our App features practitioners who can help with every issue that someone may be affected by such as anxiety, depression, relationship issues, eating disorders, addictions, many more. You can attend as an individual, with your partner or even to discuss your child’s psychological difficulties. With our carefully selected team we have covered the whole range of difficulties that someone may want help with. Therapy App features: ● A range of carefully selected practitioners who are highly rated for their work with clients. ● All therapists are registered, trained, accredited and highly experienced. ● List each practitioners along with what their qualification means and how many years they have been practicing for. ● Therapists appointment availability displayed.

Screenshots

BetterHelp4 screens
Therapy App4 screens

Verdict

The call

The clearest difference is monetization model: Therapy App at free against BetterHelp's subscription. Therapy App also leads on ads (none vs shown) and review sentiment (100% vs 80%). BetterHelp's advantage is chart position (#77 vs unranked). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

BetterHelp ships an update monthly, Therapy App every 9 days. The most recent releases landed on October 17, 2026 and September 29, 2026 respectively.

Scorecard6 real differences · 5 level
BetterHelp versus Therapy App: the parameters behind the verdict, then further details
ParameterBetterHelpTherapy App
PriceFreeFree
Rating4.8 (150K ratings) — better—
Positive reviews79.9% of reviews100.0% of reviews — better
Number of ratings150K — better—
Update frequencyMonthlyEvery 9 days — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationSubscriptionFree — better
Best chart rank#77 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.611.0 — better
Further details — not scored
Size34 MB140 MB
Age rating12+17+
DeveloperBetterHelpTherapy App. Ltd.

Customer experience

BetterHelp

All ratings149,702 ratings
Positive96.7%
Neutral0.8%
Negative2.5%
Written reviews3,276 reviews
Positive79.9%
Neutral2.6%
Negative17.5%

Therapy App

Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

BetterHelp

Reported bugs

3 issues
  • App crashes and freezes
  • Video call disconnections
  • Billing and subscription issues

Requested features

5 requests
  • More affordable pricing options
  • Availability of therapists in different time zones
  • Easier process for switching therapists
  • Improved video call and app stability
  • Better screening and training for therapists

Therapy App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BetterHelp

No in-app purchases

None

Therapy App

No in-app purchases

Questions

Is BetterHelp free?
BetterHelp is free to download, with no in-app purchases.
Is Therapy App free?
Therapy App is free to download, with no in-app purchases.
Do BetterHelp or Therapy App have ads?
BetterHelp shows ads; Therapy App does not.
Which is updated more often, BetterHelp or Therapy App?
BetterHelp ships an update monthly, and Therapy App every 9 days. Most recently, BetterHelp was updated on October 17, 2026 and Therapy App on September 29, 2026.

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