Comparison

BetterHelp vs Oliva

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BetterHelp

Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.

Highlights
  • 30,000+ licensed therapists
  • Therapist matching
  • Unlimited messaging
  • Live video/phone sessions
  • Group webinars
Features
Read full description

BETTERHELP: INSURANCE OPTIONS MAY BE AVAILABLE BetterHelp makes it easy to connect with a licensed therapist online, whether you choose self-pay or explore insurance options that may be available. Where insurance options are available, eligible members may access therapy with an average copay of $23 per session.* Answer a few questions and get matched with a licensed therapist from our community of over 30,000 based on your needs, preferences, and location. ------------------------------------------- WHY BETTERHELP? ------------------------------------------- • Insurance options now available • Average copay of $23 per session for eligible members • Over 30,000 licensed, accredited, and experienced therapists • Match with a therapist based on your needs, preferences, and location • Message your therapist anytime • Schedule weekly live video or phone sessions • Access educational group webinars • Choose self-pay or explore insurance options that may be available PROFESSIONAL SUPPORT, TAILORED TO YOU Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist who understands where you are and where you want to go. You can message your therapist anytime and schedule live sessions from wherever you are, online. (Please note: when using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.) LICENSED AND TRAINED THERAPISTS BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers. All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice. HOW MUCH DOES IT COST? BetterHelp now offers more payment options, including insurance options that may be available. Insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status. Eligible members have an average copay of $23 per session. Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, therapist availability, and available discounts. Self-pay memberships include in-app messaging and a weekly live session, and you can cancel at any time."

About

Oliva

Access professional coaching and therapy tailored for employees. Find the right expert and create a personalized plan to navigate challenges and enhance your performance at work.

Highlights
  • 1-to-1 therapy and coaching
  • Dedicated manager support
  • Self-guided library
  • Personalized professional matching
  • Performance enhancement support
Read full description

Oliva is the therapy and professional coaching platform for employees. Get support through tough times or step up your performance at work, sustainably—Oliva will help you find the right professional & plan for you. - 1-to-1 therapy and coaching - Dedicated manager support - Self-guided library for on the go

Screenshots

BetterHelp4 screens
Oliva4 screens

Verdict

The call

The clearest difference is monetization model: Oliva at free against BetterHelp's subscription. Oliva also leads on ads (none vs shown) and update cadence (every 9 days vs monthly). BetterHelp's advantage is ratings volume (150K vs 1) and chart position (#82 vs unranked). On price, review sentiment, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Oliva holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: BetterHelp has 150K ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 80% of BetterHelp's written reviews are positive against 78% of Oliva's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

BetterHelp ships an update monthly, Oliva every 9 days. The most recent releases landed on October 19, 2026 and October 13, 2026 respectively.

Scorecard7 real differences · 4 level
BetterHelp versus Oliva: the parameters behind the verdict, then further details
ParameterBetterHelpOliva
PriceFreeFree
Rating4.8 (150K ratings)5.0 (1 ratings) — better
Positive reviews80.0% of reviews — better77.8% of reviews
Number of ratings150K — better1
Update frequencyMonthlyEvery 9 days — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationSubscriptionFree — better
Best chart rank#82 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.613.0 — better
Further details — not scored
Size34 MB72 MB
Age rating12+17+
DeveloperBetterHelpOliva Health Limited

Customer experience

BetterHelp

All ratings149,702 ratings
Positive96.7%
Neutral0.8%
Negative2.5%
Written reviews3,287 reviews
Positive80.0%
Neutral2.6%
Negative17.5%

Oliva

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews9 reviews
Positive77.8%
Neutral0.0%
Negative22.2%

Bugs and requests

BetterHelp

Reported bugs

3 issues
  • App crashes and freezes
  • Video call disconnections
  • Billing and subscription issues

Requested features

5 requests
  • More affordable pricing options
  • Availability of therapists in different time zones
  • Easier process for switching therapists
  • Improved video call and app stability
  • Better screening and training for therapists

Oliva

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BetterHelp

No in-app purchases

None

Oliva

No in-app purchases

Questions

Is BetterHelp free?
BetterHelp is free to download, with no in-app purchases.
Is Oliva free?
Oliva is free to download, with no in-app purchases.
Which has better reviews, BetterHelp or Oliva?
Oliva is rated higher. BetterHelp averages 4.8 out of 5 from 150K ratings, while Oliva averages 5.0 from 1 ratings.
Do BetterHelp or Oliva have ads?
BetterHelp shows ads; Oliva does not.
Which is updated more often, BetterHelp or Oliva?
BetterHelp ships an update monthly, and Oliva every 9 days. Most recently, BetterHelp was updated on October 19, 2026 and Oliva on October 13, 2026.

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