BetterHelp vs Labmate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BetterHelp
Access professional mental health support from licensed therapists. Connect via messaging or live sessions, and join educational webinars. Find personalized guidance for various challenges.
- 30,000+ licensed therapists
- Therapist matching
- Unlimited messaging
- Live video/phone sessions
- Group webinars
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BETTERHELP: INSURANCE OPTIONS MAY BE AVAILABLE BetterHelp makes it easy to connect with a licensed therapist online, whether you choose self-pay or explore insurance options that may be available. Where insurance options are available, eligible members may access therapy with an average copay of $23 per session.* Answer a few questions and get matched with a licensed therapist from our community of over 30,000 based on your needs, preferences, and location. ------------------------------------------- WHY BETTERHELP? ------------------------------------------- • Insurance options now available • Average copay of $23 per session for eligible members • Over 30,000 licensed, accredited, and experienced therapists • Match with a therapist based on your needs, preferences, and location • Message your therapist anytime • Schedule weekly live video or phone sessions • Access educational group webinars • Choose self-pay or explore insurance options that may be available PROFESSIONAL SUPPORT, TAILORED TO YOU Finding the right therapist can make a meaningful difference. BetterHelp matches you with a licensed therapist who understands where you are and where you want to go. You can message your therapist anytime and schedule live sessions from wherever you are, online. (Please note: when using insurance, certain BetterHelp features may be limited or unavailable, including chat-based sessions, groups/classes, and select self-help tools.) LICENSED AND TRAINED THERAPISTS BetterHelp therapists are licensed professionals with at least 3 years and 1,000 hours of hands-on experience. Our network includes psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, and other similarly credentialed providers. All of our therapists hold a Master’s Degree or a Doctoral Degree in their respective fields and have been qualified and certified by their state professional board, having completed the necessary education, exams, training, and practice. HOW MUCH DOES IT COST? BetterHelp now offers more payment options, including insurance options that may be available. Insurance availability, coverage, and cost may vary by state, plan, provider network, therapist availability, and deductible status. Eligible members have an average copay of $23 per session. Not using insurance? Individual self-pay plans typically range from $70 to $100 per week, billed every 4 weeks, and may vary based on location, preferences, therapist availability, and available discounts. Self-pay memberships include in-app messaging and a weekly live session, and you can cancel at any time."
Labmate
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Labmate-Outreach Marketing Management App for Medical & Diagnostic Laboratories Labmate-Outreach is a dedicated mobile application designed to help medical and diagnostic laboratories manage, monitor, and optimize their B2B marketing and outreach activities. It empowers marketing professionals with structured planning, real-time tracking, and performance insights to strengthen relationships with healthcare partners and increase referral-driven revenue. Medical laboratories rely heavily on patient samples referred by doctors, hospitals, clinics, and corporate healthcare partners. Managing these relationships effectively requires a systematic approach—Labmate-Outreach provides exactly that.
Screenshots
Verdict
The clearest difference is ads: Labmate at none against BetterHelp's shown. BetterHelp's advantage is chart position (#76 vs unranked). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | BetterHelp | Labmate |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (150K ratings) — better | — |
| Positive reviews | 80.0% of reviews | — |
| Number of ratings | 150K — better | — |
| Update frequency | Monthly | — |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Subscription | — |
| Best chart rank | #76 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 34 MB | 49 MB |
| Age rating | 12+ | 4+ |
| Developer | BetterHelp | Busysoft Systems Private Limited |
Bugs and requests
BetterHelp
Reported bugs
3 issues- App crashes and freezes
- Video call disconnections
- Billing and subscription issues
Requested features
5 requests- More affordable pricing options
- Availability of therapists in different time zones
- Easier process for switching therapists
- Improved video call and app stability
- Better screening and training for therapists
Labmate
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BetterHelp
No in-app purchases
Labmate
No in-app purchases








