This app provides a unified interface for managing Paradox security systems, including video verification, surveillance, automation, and access control. It aims to offer comprehensive control through a single application.
What We Love
- 👍 Modern and improved UI design compared to Insite Gold
- 🚀 Fast response when connection works properly
- 🔒 Biometric login option available
- 📱 Works well with newer alarm systems
- ⚡ Responsive customer support from staff
- 🎯 Useful PGM shortcut buttons and site graphics
Room to Improve
- 🐛 Persistent connection failures and timeouts
- ⏱️ Extremely slow app load times (30+ seconds)
- 🔌 Requires frequent manual reconnection attempts
- ❌ Multiple login attempts needed to access app
- 📡 Unreliable server infrastructure
- 🚫 App crashes frequently during use
- 🔄 Constant 'pull down to refresh' errors
- ⚠️ Poor performance on older devices/systems
- 🌍 Inadequate French translation quality
- 🔐 Biometric login feature non-functional
- 📊 Incorrect event timestamps (showing 2001)
- 🎨 Lack of visual indicators for armed/disarmed status
- 📱 Incompatible with some iPhone models (SE)
- 🎬 Video download crashes the app
- 💳 Subscription renewal errors persist
- 🔗 Forced reliance on Swan server (no local IP option)
