Best Common Spirit My Chart Apps

Room to ImproveCommon complaints summarized from real App Store user reviews

• 🐛 Too much AI phone loops
• 🐛 Difficult to reach decision makers
• 🐛 Lack of human kindness
• 🐛 Cannot handle VA and Medicare together
• 🐛 Drug list is blank
• 🐛 No one answers on the portal
• 🐛 No way to talk to a person about a bill
• 🐛 Bills not turned into insurance
• 🐛 Need to see a face, not an iPhone
• 🐛 Portal doesn't connect with other medical records
• 🐛 Unable to access labs or history
• 🐛 No tech support phone number
• 🐛 Medical history is a jumbled mess
• 🐛 No print option for test results
• 🐛 App has issues preventing check-in
• 🐛 App not updated with payments
• 🐛 Constantly called about payments
• 🐛 Doctor's offices in turmoil
• 🐛 Messages go to wrong department
• 🐛 Messages sometimes not answered
• 🐛 Unnecessarily complicated check-in
• 🐛 Medical history not reflecting procedures
• 🐛 Conflicting information
• 🐛 Cannot request prescription refills
• 🐛 Information difficult to access
• 🐛 MRI report not received
• 🐛 Messages not answered timely
• 🐛 Redundant questions online and in person
• 🐛 Billing info atrocious
• 🐛 Communication non-existent
• 🐛 Labs missing
• 🐛 Impossible to figure out billing
• 🐛 No statements available
• 🐛 Doctors not sufficiently adopted app
• 🐛 Cannot communicate with providers through app
• 🐛 Providers don't respond
• 🐛 Getting lab results is sketchy
• 🐛 Frustrating rather than helpful
• 🐛 Preregistration and insurance upload glitchy
• 🐛 Have to resubmit on arrival
• 🐛 Non-branded app forced
• 🐛 Have to have 2 apps
• 🐛 Lost history from other apps
• 🐛 No trend data
• 🐛 Very hard to get someone to answer phone
• 🐛 Enormous amount of redundant emails/texts
• 🐛 Site does not allow check-in online
• 🐛 Servers constantly down
• 🐛 Cannot connect to server
• 🐛 No one called back for appointment
• 🐛 Can't message primary physician
• 🐛 No access to message provider until appointment
• 🐛 People don't check messages
• 🐛 Scheduling feature limited
• 🐛 Site does not allow recheck-in
• 🐛 Several areas don't work
• 🐛 Cannot find way to report problems
• 🐛 Slow to respond
• 🐛 No rollover of information
• 🐛 App closes often
• 🐛 Errors due to server problems
• 🐛 App won't load
• 🐛 Cannot view information
• 🐛 App needs update and correction
• 🐛 Not user friendly
• 🐛 Old medical info is current
• 🐛 Too many text messages and emails
• 🐛 App needs overhaul or to go away
• 🐛 Lost all information from MyChart
• 🐛 App keeps timing out message portion
• 🐛 Only keeps half of typed message
• 🐛 Kicked out multiple times
• 🐛 Phone numbers provided are incorrect
• 🐛 Took 15 minutes to cancel appointment
• 🐛 Jumbled mess
• 🐛 Causes sensory overload
• 🐛 Increases frustration
• 🐛 Previous app was better