Connect with incarcerated loved ones through video calls from your mobile device. Schedule and accept video visits, with sessions generally available daily and lasting 25 minutes. Ensure a good internet connection and lighting for optimal call quality.
What We Love
- 👍 Allows communication with incarcerated loved ones
- 👍 Convenient for those without Windows PCs
Room to Improve
- 🐛 Frequent login issues
- 🐛 Poor audio quality (muffled, low volume, can't hear)
- 🐛 Poor video quality (blurry)
- 🐛 App crashes frequently
- 🐛 Inconsistent performance
- 🐛 Difficulty creating accounts
- 🐛 Cannot use Bluetooth headsets
- 🐛 Mirrored camera view
- 🐛 App requires frequent updates but doesn't always allow them
- 🐛 Lack of customer support
- 🐛 Privacy concerns regarding data access
- 🐛 Outdated app version
- 🐛 Microphone issues (inmate can't hear)
- 🐛 App not working on specific devices/iOS versions
- 🐛 Unstable internet connection warnings despite good connection
- 🐛 Wasted money on visits due to app malfunction
