Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.
What We Love
- ✅ Comprehensive alert management functionality
- 📱 Mobile-friendly interface for incident response
- 🔗 Good integration with Jira and other Atlassian tools
- ⚡ Quick acknowledgment and alert handling
- 📊 Detailed incident tracking and prioritization
- 💬 Built-in chat and note-taking features
- 🎯 Useful for on-call schedule management
- 🏆 Feature-rich compared to competitors
Room to Improve
- 🔔 Notification system unreliable and frequently fails
- 🔊 Alert volume cannot be controlled or adjusted
- 🔐 SSO/Atlassian Access login broken or unavailable
- ⌨️ Keyboard not appearing during SSO login
- 🔄 App frequently logs users out unexpectedly
- 🐌 Slow login process and loading times
- 📅 Calendar/schedule view difficult to find and access
- 🎨 Poor UI/UX design and unintuitive navigation
- ⚠️ Critical alerts triggered for non-critical events
- 🔕 No way to disable rotation start/end notifications
- 📊 Stale data displayed without manual refresh
- 🔗 Links in alerts don't open properly
- ⏱️ Missed or delayed alert delivery
- 🔌 App crashes and freezes phone
- 🎵 Sound preview doesn't work
- 📱 Apple Watch app non-functional
- 🔑 Password manager integration issues
