Opsgenie

Opsgenie

by OpsGenie, Inc.

122 ratings
96 reviews
Free

Details

  • Released
  • Updated

Features

Opsgenie screenshot #1 for iPhone
Opsgenie screenshot #2 for iPhone
Opsgenie screenshot #3 for iPhone
Opsgenie screenshot #4 for iPhone
Opsgenie screenshot #5 for iPhone
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About

Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.

Real-time push notifications for alerts and incidents
Direct action on alerts (Acknowledge, Close, Escalate)
Customizable dashboards for faster response
Execute custom actions on alerts
Audio/video conferencing for incident collaboration
View on-call schedules and user contact information
Manage service status and responders
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What users say

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What's New in Opsgenie

3.9.14

June 12, 2026

Performance improvements and bug fixes.

User reviews

Keyboard doesn’t pop up on SSO login

You can’t input your password when logging in via an in-app browser (ex. for SSO) because no keyboard pops up. So you can’t log in to actually use the app. Insanity.

Doesn’t alert at all

Despite going through full app settings both on Atlassian’s server side and iPhone client, checking debug logs, reinstalling, relinking, etc…; many of my staff simply don’t get the push alerts. This is after 3 months of us monkeying around trying everything under the sun we could think of.

Kinda pointless app if it doesn’t perform its primary function.

No wonder they EOL’d last month.
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No alerts

Does not give alerts despite having the correct settings. My IT could not figure out the issue and my cell phone provider was unable to as well. Both said it's got to be an issue with the app.

The future schedule calendar is hard to find

I have to click the hamburger menu and then the “you are not on call” text (no button or not a list option) to check the calendar. How unintuitive as I would have never found calendar had I not clicked on that text! You should show an option to show future schedules. Bad product design.

No Notifications

I’ve been having problems with them not notifying me about any alerts or when I’m on shift. Have to go in to see an incident if one exists.

Developer apps

User experience

🐞

Reported Bugs

20 issues

Push notifications not delivering despite correct settings

Bug

Keyboard not appearing during SSO browser login

Bug

App stuck in login loop or loading spinner

Bug

Notification rules not being recognized or applied

Bug

Critical alerts not working on iOS 15+

Bug

App forgets login credentials after updates

Bug

SSO login redirects to web browser then hangs

Bug

Alerts showing as stale data requiring manual refresh

Bug

Links in alerts not opening when tapped

Bug

Apple Watch app showing incorrect on-call status

Bug

Apple Watch app timing out and not syncing alerts

Bug

App crashes when receiving alerts

Bug

Policy verification error preventing app opening

Bug

Cannot verify policy error on reinstall

Bug

Bulk acknowledge button not appearing with 50+ incidents

Bug

Notification banners blocking user actions

Bug

Dashboard showing incorrect on-call days with dots

Bug

Alerts not sounding or using wrong notification tone

Bug

App unable to handle large numbers of incidents

Bug

Slow app responsiveness and performance issues

Bug

Requested Features

17 requests

Custom ringtone support for different alert types

Feature

Volume control for notifications

Feature

Ability to categorize which alerts are critical

Feature

Dark mode option

Feature

Multiple account support without logout

Feature

Focus mode integration for different on-call schedules

Feature

Extended calendar view showing future schedules

Feature

App badge showing unacknowledged alert count

Feature

Custom vibration patterns

Feature

Ability to copy text from alert fields

Feature

Mute option for longer than 10 hours

Feature

Disable non-critical alerts while keeping critical ones

Feature

Sound preview functionality

Feature

In-app bug report submission

Feature

Notification rules configuration in app

Feature

Show primary/secondary on-call rotation status

Feature

Ringer volume control instead of app volume

Feature

FAQ

What does Opsgenie do?

Opsgenie is a modern incident management platform designed for operating always-on services. It helps Dev and Ops teams plan for service disruptions and maintain control during incidents. The mobile app allows users to receive notifications, take action on alerts, and manage on-call responsibilities directly from their devices.

What are the key features of the Opsgenie mobile app?

The app provides customizable dashboards for faster alert response, the ability to create and act on alerts (acknowledge, close, escalate), and execute custom actions. It also includes features for incident collaboration via audio/video conferencing, managing service status, and viewing on-call schedules and user contact information.

Is Opsgenie free to use?

The Opsgenie application for iOS is free for all existing Opsgenie customers. However, it requires a subscription to the Opsgenie service. Users will receive an invite from their administrator to create an account, which is then used to log into the mobile app.

What devices is Opsgenie compatible with?

The provided description specifically mentions the "Opsgenie Application for iOS," indicating compatibility with iOS mobile devices. Further details on specific iOS version requirements can be found in the additional documentation linked in the app's description.

How can Opsgenie help during a service disruption?

During a service disruption, Opsgenie empowers teams by providing immediate push notifications for alerts and incidents. Users can quickly acknowledge, escalate, or close issues directly from the app. The integrated conferencing feature allows for effective team collaboration to resolve the incident efficiently.