Opsgenie vs AlertOps

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities. Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password. You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app Features: * Customizable dashboards for responding to alerts and incidents faster * Ability to create alerts and incidents with ease * Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more) * Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …) * Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents * Service Catalogs to identify and manage service units * Ability to track each service’s status via dedicated status pages * Ability to define & add responders and/or stakeholders to incidents * Ability to select multiple alerts/incidents and execute an action for all * Alert/Incident list pages supporting native swipe gestures for actions * Ability to save and reuse the searches previously defined in order to filter alerts and incidents * Who Is On-Call page which enables viewing all schedules and active rotations of the moment * User Directory that enables accessing all users and their contact information * Ability to easily contact users via phone call, SMS, email, and Skype * Ability to mute/unmute notifications * Ability to enable/disable notification preferences, notification rules and contact methods

AlertOps - Master the Unexpected - Transform real-time operational intelligence into automated incident response. AlertOps is an incident management platform that helps enterprises, big and small, optimize their alerts from varied digital systems, by reducing alert fatigue, and improving response and mean time to resolution (MTTR). AlertOps supports IT Ops, DevOps, SecOps, Building Management, Facilities, Data Center Operations, and executives respond and react to incidents. AlertOps ensures that the alerts reach the right person the first time, every time! We use smart routing technology, routing rules based on user priorities and schedules that integrate with your on-call schedule. AlertOps manages your incident management process by reducing alert noise and resolution time with our multi-tiered escalation rule. AlertOps for iOS allows you to • Receive unlimited push notifications • View and quickly respond to open alerts (take assignment, close or escalate to the next on call person) • View alert details, messages, notes, timelines, and resolution • Add relevant teams to an ongoing incident • Set custom sounds based on alert priority • Create new alerts from the mobile app • List of groups and users and their contact methods • Execute custom preconfigured actions (clear logs, restart servers, collect diagnosis etc.) directly from mobile app Note: An AlertOps subscription is required to use this application. Please contact sales@alertops.com to purchase a subscription. Please contact support@alertops.com with any feedback and comments.