Opsgenie vs FireHydrant

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities. Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password. You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app Features: * Customizable dashboards for responding to alerts and incidents faster * Ability to create alerts and incidents with ease * Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more) * Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …) * Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents * Service Catalogs to identify and manage service units * Ability to track each service’s status via dedicated status pages * Ability to define & add responders and/or stakeholders to incidents * Ability to select multiple alerts/incidents and execute an action for all * Alert/Incident list pages supporting native swipe gestures for actions * Ability to save and reuse the searches previously defined in order to filter alerts and incidents * Who Is On-Call page which enables viewing all schedules and active rotations of the moment * User Directory that enables accessing all users and their contact information * Ability to easily contact users via phone call, SMS, email, and Skype * Ability to mute/unmute notifications * Ability to enable/disable notification preferences, notification rules and contact methods

FireHydrant is the only comprehensive reliability platform that allows teams to achieve reliability at scale by creating speed and consistency across the entire incident response lifecycle. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most: keeping business operations running smoothly and the customers their businesses serve, happy. FireHydrant for iOS allows you to: Get Notified Be alerted of critical incidents with push notifications that can easily break through your Do Not Disturb settings – ensuring every alert gets acted on. Automate When an alert is acknowledged, FireHydrant helps you assemble the team more quickly and move straight into problem-solving by opening incidents directly from the app from an alert. Respond Preconfigured automated runbooks turn any engineer into a speedier, more confident responder with step-by-step guidance tied to your policies. Learn After the incident is over, use built-in scribe tools, guided retro templates, and customizable analytics to ensure learnings are captured. Plus, automatically assign follow-up tickets in Jira. Improve Iterate. Repeat. FireHydrant makes it easier to improve every step of the way, whether that’s your products, processes, or people.