Comparison

PagerDuty vs FireHydrant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PagerDuty

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

Highlights
  • Push notification alerts with custom sounds
  • Respond to incidents (acknowledge, resolve, reassign)
  • View incident details and resolution timelines
  • Manage on-call schedules and team overrides
  • Create new incidents and loop in responders
  • Execute custom actions on incidents
Features
Read full description

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

About

FireHydrant

This platform streamlines incident response for teams, enabling faster resolution and learning. It provides automated runbooks, scribe tools, and analytics to improve products and processes.

Highlights
  • Incident notification with push alerts
  • Automated incident assembly
  • Step-by-step automated runbooks
  • Built-in scribe tools
  • Guided retro templates
  • Customizable analytics
  • Jira ticket assignment
Read full description

FireHydrant is the only comprehensive reliability platform that allows teams to achieve reliability at scale by creating speed and consistency across the entire incident response lifecycle. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most: keeping business operations running smoothly and the customers their businesses serve, happy. FireHydrant for iOS allows you to: Get Notified Be alerted of critical incidents with push notifications that can easily break through your Do Not Disturb settings – ensuring every alert gets acted on. Automate When an alert is acknowledged, FireHydrant helps you assemble the team more quickly and move straight into problem-solving by opening incidents directly from the app from an alert. Respond Preconfigured automated runbooks turn any engineer into a speedier, more confident responder with step-by-step guidance tied to your policies. Learn After the incident is over, use built-in scribe tools, guided retro templates, and customizable analytics to ensure learnings are captured. Plus, automatically assign follow-up tickets in Jira. Improve Iterate. Repeat. FireHydrant makes it easier to improve every step of the way, whether that’s your products, processes, or people.

Screenshots

PagerDuty4 screens
FireHydrant4 screens

Verdict

The call

The clearest difference is rating: PagerDuty at 4.8 against FireHydrant's 4.3. PagerDuty also leads on ratings volume (5.2K vs 8) and update cadence (weekly vs every 3 weeks). FireHydrant's advantage is monetization model (free vs ad-supported) and review sentiment (33% vs 25%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PagerDuty holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 33% of FireHydrant's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

PagerDuty ships an update weekly, FireHydrant every 3 weeks. The most recent releases landed on September 23, 2026 and September 19, 2026 respectively.

Scorecard6 real differences · 4 level
PagerDuty versus FireHydrant: the parameters behind the verdict, then further details
ParameterPagerDutyFireHydrant
PriceFreeFree
Rating4.8 (5.2K ratings) — better4.3 (8 ratings)
Positive reviews24.7% of reviews33.3% of reviews — better
Number of ratings5.2K — better8
Update frequencyWeekly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.1 — better
Further details — not scored
Size80 MB98 MB
Age rating4+4+
DeveloperPagerDuty Inc.FireHydrant

Customer experience

PagerDuty

All ratings5,234 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews150 reviews
Positive24.7%
Neutral13.3%
Negative62.0%

FireHydrant

All ratings8 ratings
Positive75.0%
Neutral12.5%
Negative12.5%
Written reviews3 reviews
Positive33.3%
Neutral33.3%
Negative33.3%

Bugs and requests

PagerDuty

Reported bugs

19 issues
  • Font sizing issue
  • Unable to change alert sound
  • Cannot change settings
  • Couldn't acknowledge incident
  • Crashes on startup
Show 14 more
  • Crashes frequently
  • Unresponsive after alerts
  • Vibration and sound settings not obeyed
  • App unresponsive after alert
  • Login Fail
  • Major bug in update
  • Logs out me every few weeks
  • Crashes
  • Crashes
  • Crashes
  • Useful...now broken
  • Still buggy
  • Couldn't acknowledge incident
  • Couldn't acknowledge incident

Requested features

5 requests
  • Add ability to use custom sound for emergencies
  • Add ability to use custom sound for emergencies
  • Add ability to put services in maintenance mode
  • Improve Resolved Incidents view to show oldest first
  • Provide easy way to allow calls/texts during DND

FireHydrant

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PagerDuty

No in-app purchases

None

FireHydrant

No in-app purchases

Questions

Is PagerDuty free?
PagerDuty is free to download, with no in-app purchases.
Is FireHydrant free?
FireHydrant is free to download, with no in-app purchases.
Which has better reviews, PagerDuty or FireHydrant?
PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while FireHydrant averages 4.3 from 8 ratings.
Do PagerDuty or FireHydrant have ads?
Neither PagerDuty nor FireHydrant shows ads.
Which is updated more often, PagerDuty or FireHydrant?
PagerDuty ships an update weekly, and FireHydrant every 3 weeks. Most recently, PagerDuty was updated on September 23, 2026 and FireHydrant on September 19, 2026.

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