Comparison

PagerDuty vs Genea Mobile Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PagerDuty

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

Highlights
  • Push notification alerts with custom sounds
  • Respond to incidents (acknowledge, resolve, reassign)
  • View incident details and resolution timelines
  • Manage on-call schedules and team overrides
  • Create new incidents and loop in responders
  • Execute custom actions on incidents
Features
Read full description

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

About

Genea Mobile Access

Transform your smartphone into a digital keycard for seamless building access. Tap your phone to unlock doors and gates, or even remotely open them with a simple twist. Enjoy enhanced convenience and security without needing to open an app or press buttons.

Highlights
  • Smartphone as keycard
  • Tap to unlock doors
  • Remote door/gate opening
  • No app needed to open
  • Watch app support
  • Apple Wallet integration
Features
Read full description

With Genea Mobile Access, your smartphone becomes your keycard. Simply tap your phone to a Genea Mobile Access-enabled reader, the same way you would a keycard, and the door will unlock. You may also have the option to open the door or gate from a distance by twisting your phone. • No need to press a button. • No need to open an app. • No need to have the app running in the background. • Unlock straight from your wrist with the watch app. • Add your keys to apple wallet and watch. Genea Mobile Access is changing the way people access their physical space. We add a layer of convenience, all while enhancing the experience and increasing security. Welcome to the future. Welcome to Genea Mobile Access.

Screenshots

PagerDuty4 screens
Genea Mobile Access4 screens

Verdict

The call

The clearest difference is rating: PagerDuty at 4.8 against Genea Mobile Access's 2.8. PagerDuty also leads on ratings volume (5.2K vs 28) and update cadence (weekly vs monthly). Genea Mobile Access's advantage is monetization model (free vs ad-supported) and review sentiment (36% vs 25%). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PagerDuty holds the better App Store score, 4.8 against 2.8. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 28, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 36% of Genea Mobile Access's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

PagerDuty ships an update weekly, Genea Mobile Access monthly. The most recent releases landed on September 23, 2026 and September 13, 2026 respectively.

Scorecard6 real differences · 4 level
PagerDuty versus Genea Mobile Access: the parameters behind the verdict, then further details
ParameterPagerDutyGenea Mobile Access
PriceFreeFree
Rating4.8 (5.2K ratings) — better2.8 (28 ratings)
Positive reviews24.7% of reviews35.7% of reviews — better
Number of ratings5.2K — better28
Update frequencyWeekly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, Apple Watch
Requires iOS18.016.0 — better
Further details — not scored
Size80 MB158 MB
Age rating4+4+
DeveloperPagerDuty Inc.Cistern Holdings LLC

Customer experience

PagerDuty

All ratings5,234 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews150 reviews
Positive24.7%
Neutral13.3%
Negative62.0%

Genea Mobile Access

All ratings28 ratings
Positive42.9%
Neutral0.0%
Negative57.1%
Written reviews28 reviews
Positive35.7%
Neutral3.6%
Negative60.7%

Bugs and requests

PagerDuty

Reported bugs

19 issues
  • Font sizing issue
  • Unable to change alert sound
  • Cannot change settings
  • Couldn't acknowledge incident
  • Crashes on startup
Show 14 more
  • Crashes frequently
  • Unresponsive after alerts
  • Vibration and sound settings not obeyed
  • App unresponsive after alert
  • Login Fail
  • Major bug in update
  • Logs out me every few weeks
  • Crashes
  • Crashes
  • Crashes
  • Useful...now broken
  • Still buggy
  • Couldn't acknowledge incident
  • Couldn't acknowledge incident

Requested features

5 requests
  • Add ability to use custom sound for emergencies
  • Add ability to use custom sound for emergencies
  • Add ability to put services in maintenance mode
  • Improve Resolved Incidents view to show oldest first
  • Provide easy way to allow calls/texts during DND

Genea Mobile Access

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PagerDuty

No in-app purchases

None

Genea Mobile Access

No in-app purchases

Questions

Is PagerDuty free?
PagerDuty is free to download, with no in-app purchases.
Is Genea Mobile Access free?
Genea Mobile Access is free to download, with no in-app purchases.
Which has better reviews, PagerDuty or Genea Mobile Access?
PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while Genea Mobile Access averages 2.8 from 28 ratings.
Do PagerDuty or Genea Mobile Access have ads?
Neither PagerDuty nor Genea Mobile Access shows ads.
Which is updated more often, PagerDuty or Genea Mobile Access?
PagerDuty ships an update weekly, and Genea Mobile Access monthly. Most recently, PagerDuty was updated on September 23, 2026 and Genea Mobile Access on September 13, 2026.

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