Find and rent apartments and houses with flexible payment options, including monthly installments without a credit card. Enjoy immediate check-in and exclusive new user discounts. Manage your rental or list your property for passive income.
What We Love
- ๐ User-friendly and easy-to-navigate app interface
- ๐ฐ Affordable pricing and good value for money
- ๐ Wide variety of accommodation options
- โก Quick and smooth booking process
- ๐ Friendly and helpful staff members (specific staff praised: CS Yani, CS Iska, CS Zahra, Dhemas)
- ๐ฏ Accurate property photos matching actual accommodations
- ๐ฑ Simple payment and confirmation process
Room to Improve
- ๐ค Extremely poor customer service responsiveness and communication
- ๐๏ธ Significant discrepancy between advertised photos and actual room conditions (dirty, moldy, stained)
- โฐ Long wait times for check-in and maintenance requests
- ๐ Non-refundable policy exploited despite legitimate complaints
- ๐ Disjointed teams and multiple communication channels causing confusion
- ๐ No phone support, only slow chat-based communication
- ๐ซ Unfair damage charges and deposit withholding practices
- ๐ง Broken facilities (AC, water, internet) with slow or no repairs
- ๐ Complicated and inconsistent booking/check-in procedures
- ๐ค Defensive customer service staff rather than problem-solving approach
- ๐ธ Misleading advertisements and false facility descriptions
- โ ๏ธ Maintenance and cleanliness issues before guest arrival
