1. Home
  2. ✈️ Travel
  3. Travelio
Travelio: Apartment & House

Travelio: Apartment & House

Apartment & House Rental

156 ratings
78 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • March 16, 2017
  • August 21, 2026

Features

Developer

Travelio
✨Promote your app ✨
Travelio: Apartment & House screenshot #1 for iPhone
Travelio: Apartment & House screenshot #2 for iPhone
Travelio: Apartment & House screenshot #3 for iPhone
Travelio: Apartment & House screenshot #4 for iPhone
Travelio: Apartment & House screenshot #5 for iPhone
Travelio: Apartment & House screenshot #6 for iPhone
Travelio: Apartment & House screenshot #7 for iPhone
Travelio: Apartment & House screenshot #8 for iPhone
Travelio: Apartment & House screenshot #9 for iPhone
📌Ready
Reviews summary↘︎
⭐78
Reviews↘︎
📝8+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Find and rent apartments and houses with flexible payment options, including monthly installments without a credit card. Enjoy immediate check-in and exclusive new user discounts. Manage your rental or list your property for passive income.

✓Apartment and house rentals
✓Kosan prices from Rp1.5juta/month
✓Immediate check-in within 2 hours
✓Property showing without fees
✓Discounts up to IDR 10 million
✓Flexible monthly payments
✓Property management for passive income
Show original description

What users say

Summarized from real user reviews of Travelio. Based on 156 reviews and a 3.9/5 average, it highlights the 7 positives and 12 negatives reviewers mention most about this Travel app.

Positive things

  • 👍User-friendly and easy-to-navigate app interface
  • 💰Affordable pricing and good value for money
  • 🏠Wide variety of accommodation options
  • ⚡Quick and smooth booking process
  • 😊Friendly and helpful staff members (specific staff praised: CS Yani, CS Iska, CS Zahra, Dhemas)
  • 🎯Accurate property photos matching actual accommodations
  • 📱Simple payment and confirmation process

Negative things

  • 😤Extremely poor customer service responsiveness and communication
  • 🏚️Significant discrepancy between advertised photos and actual room conditions (dirty, moldy, stained)
  • ⏰Long wait times for check-in and maintenance requests
  • 💔Non-refundable policy exploited despite legitimate complaints
  • 🔗Disjointed teams and multiple communication channels causing confusion
  • 📞No phone support, only slow chat-based communication
  • 🚫Unfair damage charges and deposit withholding practices
  • 🔧Broken facilities (AC, water, internet) with slow or no repairs
  • 📋Complicated and inconsistent booking/check-in procedures
  • 🤐Defensive customer service staff rather than problem-solving approach
  • 💸Misleading advertisements and false facility descriptions
  • ⚠️Maintenance and cleanliness issues before guest arrival
See all reviews

What's New in Travelio

3.89

August 21, 2026

Bugs Squashed UI Enhancement Performance Enhanced

More

User reviews

Most RecentHighest RatedLowest Rated

Rubbish

Honestly - this is a total joke. I booked through booking.com, then this rubbish management company got in contact, they had to change the booking as the original apartment was double booked…….seemed so dodgy so I contacted booking.com who refunded me.
I then made a new booking and it turned out again to be managed by this rubbish company, and again there was a problem with the property and they have to offer me an alternative (red flags again).

Then they make you download an app which is in Indonesian and makes zero sense. They now want me to upload my ID and pay a deposit through and app that isn’t even in English…..

Beware
Show more
TommyBD24TommyBD24

DO NOT USE THEM

They didn’t refund me. They claimed interest and huge penalty on the electric bill that comes after the departure. 2% per day and huge penalty. How could I know?
They charge you for all repairs and all breaks and after 24 hours. So the fridge after 1 day. You broke it. The windows were not fully closed and after 6 months which was my stay, NEVER repaired. Their tech come and forget a screw so they will back in an hour and never show up and you have to make a new appointment that could take 2 weeks sometimes more. DO NOT rent from them.
Show more
JoeDqwerJoeDqwer

Response from developer

Hello, thank you for your feedback. For your information, we guarantee a 2x24 hour reporting period after check-in if there are any problems with the booked unit. If the reporting period exceeds that period, the cost of checking and repairs will be the responsibility of the tenant. If there is no reporting of problems during the stay, if after check-out damage is found, the repair will be charged to the tenant. Currently, regarding the problems you have submitted, we have not been able to find your booking. We will immediately follow up on the problem if you have informed your booking details via the application's Live Chat and Whatsapp 085179939341 (Chat only). However, if you have informed your booking details, please stay connected with our team for further updates.

bad service

such a bad platform . hard to check in. had to wait hours to check in. no standby staffs. trash apps and platform
Arlis.armArlis.arm

Steer clear of Travelio

Travelio isn’t a travel service; it’s a TRAP. They utilize high-pressure tactics to get you to commit, but once you’ve anchored your money with them, the "Oops" cycle begins. You’ll be met with a series of moving requirements —mandatory app downloads and scheduled calls—that feel more like a performance than a booking process. Because everything is strictly non-refundable, they have zero incentive to actually help you once they’ve hit their quota. They also have so many disjointed teams so you’ll be sent to teams after teams like a ping pong ball. They count on you being too exhausted to fight for your money back. Don’t give them the satisfaction.
Show more
smile_politelysmile_politely

Response from developer

Hello, We understand the inconvenience you experienced. Your feedback is valuable for our evaluation so we can improve our service quality in the future. We would like to inform you that every booking through Travelio is subject to terms and conditions, as previously stated. If you encounter any issues during your booking, please contact our customer service via Live Chat/WhatsApp at 62851-7993-9341 with your booking details so we can follow up

Pengembalian Deposit

Terimakasih CS Iska sudah membantu saya dalam percepatan proses pengembalian Deposit sewa kamar per bulan. Semoga sukses selalu.
VYH2018VYH2018
See 73 more reviews

Developer apps

Lio Partner
Lio Partner

by Horizon Internusa Persada, PT

✈️ Travel

(2)

Free
See developer apps

User experience

🐞

Reported Bugs

8 issues

App crashes when switching between windows/applications

Bug

Broken filtering system showing properties without selected features

Bug

Outdated listings showing already-rented properties

Bug

Web and app not synchronized, requiring duplicate form submissions

Bug

Discount codes not working properly

Bug

Slow app loading and performance issues

Bug

Autoplay videos with sound enabled by default

Bug

Chat notifications not working while ad notifications are excessive

Bug
✨

Requested Features

8 requests

Phone support option for customer service

Feature

Streamlined and unified communication channels

Feature

Push notifications for customer service messages

Feature

Dark mode for the app

Feature

Improved filtering system that accurately reflects property features

Feature

Real-time availability updates to prevent showing rented-out properties

Feature

Detailed deposit calculation breakdown

Feature

Automated check-in/check-out process improvements

Feature

FAQ

What is Travelio?

Travelio is an app that allows you to rent apartments and houses at competitive prices, starting from Rp1.5 million per month. It offers features like immediate check-in, property showings without additional fees for longer rentals, and flexible payment options.

What are the key features of Travelio?

Key features include renting apartments and houses, exclusive discounts for new users, immediate check-in within 2 hours, property showings for rentals of 4 months or longer, and flexible payment methods like paying yearly rent monthly without a credit card. It also offers a property management service.

How much does it cost to rent through Travelio?

Rental prices start from Rp1.5 million per month for apartments and houses. New users can receive up to Rp500K off their monthly rent. There are also various promotions offering discounts on daily, monthly, and yearly rentals.

What are the payment options available?

Travelio provides flexible payment methods, including the option to rent yearly and pay monthly without needing a credit card. This makes it easier to manage your rental expenses.

Who is Travelio for?

This app is designed for individuals looking for affordable and convenient apartment and house rentals, especially those who prefer flexible payment terms. It's also for property owners who want to earn passive income by listing their vacant apartments or houses.