About
Access telehealth, manage benefits, and get instant health answers with an AI assistant. Find providers, compare costs, book appointments, and track your medical expenses all in one place.
What's New in 1
2.0.5
July 7, 2026
Improvements and bug fixes
Developer apps
FAQ
What is 1-TEAM Connect?
1-TEAM Connect is an employee app that provides access to telehealth services, allows you to manage your health benefits, and offers an AI assistant for instant health answers. It helps you find providers, compare costs, and track your medical expenses.
How does the AI assistant in 1-TEAM Connect work?
The AI assistant, named Zoe, provides instant, personalized answers 24/7. You can ask it questions about your health benefits, find providers, check coverage, and more, all within the app.
Can I book appointments through 1-TEAM Connect?
Yes, you can book appointments with doctors, therapists, and specialists covered by your plan directly through the app. It also facilitates in-app telehealth appointments for convenient remote care.
How does 1-TEAM Connect help with medical bills?
The app allows you to see how much you've spent, what's applied to your deductible, and what remains to be paid. It can also assist in requesting help to review or dispute medical bills.
What types of benefits can I track with 1-TEAM Connect?
You can track all your benefits in one place, including medical, dental, vision, and wellness programs. The app aims to show you all available benefits, even those you might not be aware of.
Is 1-TEAM Connect available on all devices?
The platform is generally accessible via smartphones, tablets, desktop, and laptop computers with internet access and a compatible browser or app capability. It is currently supported on iPhone and iPod devices.
How often is 1-TEAM Connect updated?
The latest version of 1-TEAM Connect is 2.0.3, and it was last updated on June 9, 2026. Updates typically include new features, bug fixes, and performance improvements.
What is the age rating for 1-TEAM Connect?
1-TEAM Connect has an age rating of 12+. This indicates that the content within the app is generally considered appropriate for users aged 12 and older.
